We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Grand Key Resort - Key West: Traveler Reviews

3.5 of 5
3990 S Roosevelt Blvd, Key West, FL 33040
Hotel deals
Hotel website
Hotel amenities
Special Offer
Plan Ahead and Save 20%
DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #16 of 42 hotels in Key West
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,183 reviews from our community

Traveler rating
    529
    415
    135
    66
    38
See reviews for
Families
299
 
Couples
459
 
Solo
33
 
Business
47
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cuyahoga Falls, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Loved the Doubletree by Hilton in Key West!”
5 of 5 stars Reviewed November 26, 2012

After searching many hotels in the Key West area before booking our Key West vacation the week of October 8, we decided on The Doubletree by Hilton and feel that we made an excellent choice! We were fortunate to have been upgraded from a King Size room to a Junior Suite overlooking the pool. (I did put in a request to book a room overlooking the pool, if possible, and my request was honored.) The room was spacious and clean and the property, including the pool area, was beautiful! The free shuttle bus was great, taking us back and forth to Duval Street daily. The only problem we had the whole trip was minor - we couldn't get our key cards to open up the door to our room after the housekeeping staff cleaned our room one day. The front desk attempted to take care of the problem the best they could, sending the maintenance man to put in a new battery, but the same thing happened the next day. They apologized and gave us extra cookies as we were leaving to ease our minor pain and we appreciated their concern. (Some people would have been upset by this, but we realize these things happen.)

We definitely plan to stay at this wonderful hotel the next time we come back to Key West!

Room Tip: Ask for a room overlooking the pool area!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask wyzgirl514 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A Bit of Paradise on a Unique Island”
5 of 5 stars Reviewed November 25, 2012

This was our second trip to Key West - last year we stayed in a lower class hotel and realized it was not that great. We wanted something a lot nicer - even though you don't stay in a hotel room for a long time after long days of walking Duval Street and taking in the sights of Hemmingway House and the Butterfly museum we wanted to feel relaxed and enjoy something nicer. We were hesitant about a pool room but no problem, no noise, great view at night watching darkness come. The King bed suite had separate sleeping and relaxing area with two mini fridges, comfortable bed, thick towels and a jacuzzi bath. It was clean, inviting and the cleaning staff gladly supplied extra toiletries. When we arrived we were immediately acknowledge and while we had to wait a few minutes were constantly thanked for our patience. Warm cookies greeted us and the staff were extremely friendly. The dining area was clean and indoor and outdoor seating was available. Each day there was a complimentary shuttle to old town that stopped at two locations and was available for return every hour. it was prompt and the friendly driver would even accommodate drop off requests if able. That alone saved us $40 a day from the on/off trolleys available. Continental included breakfast had a lot of variety and the $10 parking at the time of our stay was waived. If we return next year we are certainly going to stay at this hotel again.

Room Tip: We were on an upper floor and since we were touring most of the day pool noise at night was a non is...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by SweetSydneyToronto for Key West
Ask SweetSydneyToronto about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Beautiful hotel, very friendly staff and great cookies”
4 of 5 stars Reviewed November 23, 2012

We went to Key West from Miami and spent a night there. There was no room available due to the speed boat race weekend. There was only a smoking room and we booked it.
While checking in we met Rhonda. She was very helpful and very friendly and she moved us to double queen bedroom. It was pretty comfortable.
The hotel is not very near to downtown but it has a free shuttle so you can drink as much as you can in Duval Street and take the shuttle back to the hotel.
Overall we were pleased of staying in Double tree Hilton and we reccomend it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask semihaserbest about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great place to stay in Key West”
5 of 5 stars Reviewed November 22, 2012

I had read lots of reviews on Trip Advisor of hotels and B and Bs in Key West and become pretty leery of them all, but decided on the Doubletree and really had a great experience staying there! It was upscale- and yet not stuffy- and very clean and comfortable with a nice small frig and lots of sink and counter space, plentiful towels, etc. and the staff were all amazingly friendly and welcoming. The only thing that I would add would be a small microwave. It is not close to downtown, but they have a complementary shuttle to several attraction areas around town that runs every hour and seems to always be right on schedule.. It is much in demand, and so can get quite crowded on returns, but they will send another out if the first one does not have room for all and it arrives in 10 minutes or so.It might help if they ran it every half hour to perhaps help with that congestion, but it really worked fine for us. Someone else mentioned a problem with ants, but there were absolutely no insect problems for us which was a great relief for us as we just had, had a bad ant problem where we had stayed on Miami Beach. We thoroughly enjoyed our stay in Key West at the Doubletree and would gladly return to both.

Room Tip: We liked our room on the pool side for view. You could hear the entertainment below at the tiki bar...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hoosiers525 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to enjoy and relax”
5 of 5 stars Reviewed November 21, 2012

We spent our last holiday in key west, having break days in key west.
Place Was amazing, employees really kind, we really reccomend this hotel.
The bus service running every hour from the hotel to down town and viceversa Was a big and welcome surprice.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Moira666 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield Inn and Suites Key West
Great value on a similar hotel
Key West, Florida Keys
4 of 5 stars 712 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Key West
Trendy
Little Palm Island Resort & Spa
Little Palm Island Resort & Spa 4.5 of 5 stars 363 reviews
Family-friendly
Embassy Suites Deerfield Beach Resort
Embassy Suites Deerfield Beach R... 4.0 of 5 stars 535 reviews
Romantic
Santa Maria Suites
Santa Maria Suites 5.0 of 5 stars 712 reviews
Near the beach
Pegasus International Hotel
Pegasus International Hotel 4.0 of 5 stars 335 reviews
Show Prices ABS:HotelCheckRates-d113467?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87427?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d646903?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d268991?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Key West hotels
Marquesa Hotel 5.0 of 5 stars 420 reviews Southernmost on the Beach 4.5 of 5 stars 1,582 reviews Parrot Key Hotel and Resort 4.5 of 5 stars 1,845 reviews Orchid Key Inn 5.0 of 5 stars 831 reviews
Show Prices ABS:HotelCheckRates-d124849?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224530?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1022738?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224525?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 42 hotels in Key West, ranked by popularity

Been to DoubleTree by Hilton Hotel Grand Key Resort - Key West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Hotel
Doubletree Grand Key Resort
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Key West
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hilton Hotels, Booking.com, Hotels.com, Tingo, HotelsClick and Priceline so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Grand Key Resort - Key West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree by Hilton Hotel Grand Key Resort - Key West
Enter dates & see best prices* (from our partners)
Show Prices