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DoubleTree by Hilton Hotel Grand Key Resort - Key West: Traveler Reviews

3.5 of 5
3990 S Roosevelt Blvd, Key West, FL 33040
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #16 of 42 hotels in Key West
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1,197 reviews from our community

Traveler rating
    536
    419
    136
    67
    39
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Families
302
 
Couples
466
 
Solo
33
 
Business
49
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Excellent resort with an excellent staff to back it up.”
5 of 5 stars Reviewed November 18, 2012

I have stayed at the Doubletree on three separate occasions now and the service, cleanliness and relaxing, friendly atmosphere are firm and consistent. The rooms are spacious and very clean. The rooms have all of the usual amenities including hairdryers, coffee makers, iron, ironing board and bath robes. The staff is friendly and accommodating. I have yet to come across an unhappy face during any of my stays here. The pool area is beautiful, large and very comfortable. If you are lucky, you may catch a glimpse of one of the Iguanas that call the palm trees at the pool home. You can have food or dink from the kitchen and restaurant brought right down to you while sunbathing in the beautiful key west sun. The attendants and waiters are attentive and will keep your pool towels and drinks fresh. The food at the hotel is also top notch. The menu is fairly basic but I have yet to receive a bad meal from this kitchen. The resort is a few miles away from all the action on Duval but a free, hourly shuttle if offered by the hotel to get you to and from all the action. The property is beautifully maintained and very close to a walkway right along the water that leads right to Smather's beach, which makes for an amazing run or bike ride for the fitness buff. The beautiful rooms, friendly staff, large pool area and relaxing atmosphere make for a comfortable, relaxing stay. This resort definitely gives you all the bang for your buck that you need for a smooth, relaxing stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelingdan1975 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Very nice poolside view”
4 of 5 stars Reviewed November 18, 2012

Very nice. Overall near everything. No complaints really. Average hotel with free breakfast for a quick stay on the keys. Relaxing. Free parking I believe, spent 4 nights there. Enjoyed the local beaches. Great pool! Great outside massage by a woman. Excellent spa service.

Room Tip: Outside balcony near pool
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Neysa C about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Really nice hotel and great staff”
5 of 5 stars Reviewed November 17, 2012

Stayed 2 nights at this hotel in November.

Angel checked us in and he was perfect, our room wasn't ready but he gave us a choice of what was available and comp'd our breakfasts and parking for our stay, really friendly guy.

Room was large, kingsize bed, small fridge, safe, lcd tv, nice and clean and everything worked.

Pool and cabana's were nice and never too busy.

Breakfast had a basic selection, not sure it would be worth the $17ish dollars but as it was free no complaints!

Shuttle bus takes you into Key West itself and this was always busy, sometimes couldn't get on the first shuttle but they do run another in those cases, they run on the hour into town and 20 past out from town.

Nice hotel would stay again if in the area.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sal_UKUk about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed November 14, 2012

Spent two nights here. Really lovely hotel with an amazing pool. Easy drive into Key West where we found plenty Pay to Park areas. In the evening we took the hotel Shuttle. Warm cookies on arrival and very helpful staff. I would have given this a higher rating but I am saving that for The Doubletree in Naples where we are staying for 16 nights. The Naples hotel wins on the Extras....coffee all day and evening , whereas in Key West the coffee was replaced early in the day with iced water, plus complimentary fruit and daily newspapers. However I would definitely choose this hotel again if we return to Key West

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rmc291 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Absolute perfection!!!!”
5 of 5 stars Reviewed November 14, 2012 via mobile

This hotel has everything for everyone. Great shuttle service, great food and superb service. We stayed here for 3 days and it was the best hotel that we stayed at during our entire 3 week honeymoon. We love Fred and Bill, the bartenders, Karen the director of sales, and all the wonderful staff. The pool is fabulous and the complimentary warm cookies just kept coming!!! The room was clean and the decor was beautiful. Lots of little updates to this hotel made it a 5 star for us!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RRSHOW about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review
November 16, 2012
Thank you for your gracious comments. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Hotel
Doubletree Grand Key Resort
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Key West
Price Range: $$
Hotel Class:3.5 star (3.5*)
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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