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“Lovely hotel” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Grand Key Resort - Key West

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DoubleTree by Hilton Hotel Grand Key Resort - Key West
3.5 of 5 Resort   |   3990 S Roosevelt Blvd, Key West, FL 33040   |  
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Ranked #19 of 41 hotels in Key West
GreenLeadersBronze level
Huddersfield, United Kingdom
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed November 14, 2012

Spent two nights here. Really lovely hotel with an amazing pool. Easy drive into Key West where we found plenty Pay to Park areas. In the evening we took the hotel Shuttle. Warm cookies on arrival and very helpful staff. I would have given this a higher rating but I am saving that for The Doubletree in Naples where we are staying for 16 nights. The Naples hotel wins on the Extras....coffee all day and evening , whereas in Key West the coffee was replaced early in the day with iced water, plus complimentary fruit and daily newspapers. However I would definitely choose this hotel again if we return to Key West

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 14, 2012 via mobile

This hotel has everything for everyone. Great shuttle service, great food and superb service. We stayed here for 3 days and it was the best hotel that we stayed at during our entire 3 week honeymoon. We love Fred and Bill, the bartenders, Karen the director of sales, and all the wonderful staff. The pool is fabulous and the complimentary warm cookies just kept coming!!! The room was clean and the decor was beautiful. Lots of little updates to this hotel made it a 5 star for us!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review, November 16, 2012
Thank you for your gracious comments. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlton, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

Really enjoyed staying here, you get alot of bang for your buck. Rooms are clean and nice, pool area is large and amazing. Staff is very friendly. Shuttles run every hour so you can decide when you want to head into town. Hotels in the "action" cost at least double to triple the cost of this hotel. I found it to be a great place to stay and will be back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basehor, Kansas
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

I went to Key West for my birthday Nov. 2012. On my last day there I came down with a terrible sinus infection. After simply asking the concierge where the nearest pharmacy was that I could walk to, he insisted that I give him a detailed list of everything that I needed, including name brand, etc. He then had someone go to the pharmacy for me and deliver everything to my room. I haven't been that well taken care of since I lived at home with Mom. The hotel is beautiful, the service staff was great, the bed was super comfy, and the shuttle to down town was convenient.

I am going to definitely stay there again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byrdstown, Tennessee
1 review
4 of 5 stars Reviewed November 14, 2012

We have stayed at several hotels in Key West but continue to return to the DoubleTree. The staff is great and very accommodating. Hotel and grounds are clean and maintained. The morning buffet is excellent. We have used the hotel shuttle which saves paying for parking and possible tickets. We like the distance from downtown and the hustle and bustle of crowds on the "quiet side" of the island. Love the cookies!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida, United States
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 13, 2012

Beautiful property on Windward side of Key West. Staff is first rate and pool is amazing! Room overlooking pool was a great choice. Beds were so comfortable and rooms were very clean. Would recommend this property to anyone going to KW for business or pleasure.

Room Tip: Overlooking pool was a great choice for me.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakefield, Canada
Top Contributor
147 reviews 147 reviews
33 hotel reviews
Reviews in 57 cities Reviews in 57 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed November 12, 2012

I was hoping for more at least a four star for the money. I found the Lobby attractive, the view to the pool wonderful. Check in was friendly and cookies great. The room was large but a little tired. This hotel is also 20 min from the action and the shuttle to town is once an hour. The taxi took 20 min to arrive not to blame the hotel but beware. Breakfast buffet was as good as the Hamptons but not free like the Hamptons and the Hamptons are usually cleaner than this my first Doubletree.

Room Tip: take an inside room (even number) looks over the pool and hot tub and tables and bar or take the out...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#7 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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