Pros: Gorgeous pool area, outstanding staff (especially Eric the pool bartender and Amber) , room furnishings were very nice( love the Tommy Bahama look!)
Cons: Hotel should provide a shuttle into town.We spent way too much on cab fare to go into downtown every night( average fare to Duval $15 one way).
Location: Right on the highway so location was not the best.Downtown ( Duval Street) about a 10 minute cab ride.
Staff was excellent...checked in early and they were very accomodating,Immediately noticed on our way to our room that there was construction going on in and around the hotel.We were aware that there was road construction going on but not construction in the hotel! Unfortunately this left a bad taste in our mouth for the rest of our stay.There were stairs blocked off ( different ones on different days! ) so we had to find new ways to access our room daily.We were only there for four days and two out of the four days parts of the pool area were blocked off with caution tape! There was power washing going on to the surface around the pool and this was noisy and totally disruptive to our " relax time" ! This power washing was also being done around the restaraunt lounge late into the evening (as late as midnight!) One morning the workers were outside our door at 6am talking and the contruction vehicle noise combined with this was not a pleasant way to start our day .If this hotel construction had been communicated when we booked we would have chosen someplace else.Beautiful hotel but this definitely put a damper on our trip.
Choose a room connected to the main lobby which is beautiful...the other rooms are great from inside...
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