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The Inn at Key West: Traveler Reviews

3.5 of 5
3420 North Roosevelt Boulevard, Key West, FL 33040
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The Inn at Key West
Ranked #23 of 42 hotels in Key West
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1,238 reviews from our community

Traveler rating
    568
    415
    124
    71
    60
See reviews for
Families
253
 
Couples
558
 
Solo
19
 
Business
21
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
“Cramped and tired rooms, nonchalant staff”
2 of 5 stars Reviewed February 3, 2013

Must unfortunately say that our experience of The Inn at Key West was a very dire disappointment from start to finish.

Most of the hotel's staff doesn't seem to have guest satisfaction in their vocabulary and almost seemed bothered when we asked them for advice about local tourist attractions (or where to have a decent breakfast for that matter). The internet connection is exceptionally slow, in fact one could hardly perform basic work-related tasks such as sending out emails.

The rooms are tired and very cramped, and in our bathroom the shower head was almost falling out of the wall. On top of this, the guest room door mechanism leaves plenty to be desired, once to the point where we almost got locked in to our room and had to call the reception to be let out!

Will never return to this property.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Mantelstone about The Inn at Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review
February 4, 2013
Thank you for taking the time and providing us with your valuable feedback. Please reach out to me at the hotel or email so I can work with my team to improve our hotel.

Jon Hosey
General Manager
305-294-5541
jonhosey@remingtonhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very nice place”
4 of 5 stars Reviewed February 3, 2013

Nice big clean pool....tiki bar area..good drinks. away from the noise of Duval Street. My only complaint was with the door keys..they either didnt work or worked sporatically. Went back to front desk 3 times..manager called and maint guy called and both came and were helpful but still had the problem after they left. No biggie, they need to change the locks. Room didnt get cleaned till after 5pm when we wanted to crash and take an hour power nap.Wish they had a jacuzzi.

Room Tip: ask for a pool-side room....accept nothing less.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask emerging123 about The Inn at Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review
February 4, 2013
Thank you for taking the time in responding and providing us with your valuable feedback. We have been working very hard to correct the key issues and we believe we are good to go at this point. We appreciate your business.

Jon Hosey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranberry Township, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Amazing Vacation!”
5 of 5 stars Reviewed January 31, 2013

What an amazing vacation we had in Key West! The Inn at Key West is a great place to stay while you enjoy the sights and nightlife of Duval St. Great Cafe with food and bar service. Pool is amazing! Room is great, love the fridge and the restroom is very modern. Concierge did a great job of getting us lined up for the fun stuff on the water. Great service from entire hotel staff!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jamie P about The Inn at Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review
February 4, 2013
Thank you for taking the time and responding with your valuable feedback. We appreciate your business!

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mercier
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great place”
5 of 5 stars Reviewed January 30, 2013

A bit far from center but trolley is available. Rooms are quite nice but the best part is the pool area.Would definitely recommend as a very qreat get away. Will be back for sure. IHOP located just next door if looking for a cheaper breakfast.

Room Tip: Room 127 is closest to pool
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by vivmercier for Key West
Ask vivmercier about The Inn at Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review
January 31, 2013
Thank you for taking the time and responding and providing us with your valuable feedback. We appreciate your business!

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“Great hotel and great place to vacation!”
5 of 5 stars Reviewed January 29, 2013

The Inn at Key West is a great place to stay while on vacation in the keys. It is located about a mile or so from the hectic party scene on Duval Street. So it is nice to return at night to a quiet relaxing hotel. The pool is amazing and the bar and Cafe is great too! Rooms are nice, need a few touch ups here and there...torn sheers in my room. Not a reason not to stay. Asked management about it and they are replacing this year.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bret M about The Inn at Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review
January 31, 2013
Thank you for taking the time and responding and providing us with your valuable feedback. We appreciate your business!

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Inn at Key West

Also Known As:
The Inn At Key West Hotel Key West
The Inn At Key West Hotel
Hotel Key West
Inn Key West
Address: 3420 North Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotels in Key West
Price Range: $$
Hotel Class:3.5 star (3.5*)
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