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“Nice and quiet” 4 of 5 stars
Review of Silver Palms Inn

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Silver Palms Inn
3.5 of 5 Motel   |   830 Truman Avenue, Key West, FL 33040   |  
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Ranked #19 of 44 Hotels in Key West
Eau Claire, Wisconsin
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice and quiet”
4 of 5 stars Reviewed April 4, 2012

This was a nice hotel just a couple blocks away from the action. The rooms were very clean and well laid out. For groups, it is nice to have the sink outside of the bathroom like this hotel does. Nice pool and a nice little breakfast. The breakfast area is a little small, but there is plenty of room outside to eat.

Room Tip: try not to get a corner room, the lay out is a little funky
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear cbuysitall,

On behalf of the staff here at the Silver Palms Inn we thank you for the kind review. It pleases us to hear you enjoyed our amenities as well as the lay out of the rooms. The sink outside the bathroom allows for multiple people to get ready all at the same time which is very convenient. Thank you for the stay and we look forward to your return visit with us.
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949 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
Mason, Ohio
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 3, 2012

The designer and architect of this renovated hotel should be commended. The room was very nice and modern. We were impressed by the shower and how "green" the room was. There are a few items that could be improved. The towels are very thin and look grey and old. A ceiling fan and lighted makeup type mirror would have been nice. The staff were pleasant and helpful. A few more cereal choices would be nice - perhaps non-sugary type cereal. We were not thrilled with the $10 resort fee as we did not use the pool during our 5 day stay.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear Gators17,

Thank you for the review of our beautiful property. We are glad you enjoyed the services and our staff here at the hotel. We will be sure to take your suggestions as we are always looking at ways to better our property in old town Key West. We look forward to hearing and seeing you again in the near future.
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East Lansing, Michigan
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2012

New hotel nicely located. But the room we were in was not well designed. The sink was not in the bathroom, and hard to get to from the bathroom; the door was in the way. The breakfast choices were limited. (Hampton Inns offer much more.) The breakfast area wasn't adequate. There's a $10 "resort fee"; for what, the swimming pool? Stay here only if you can get a good rate.

Room Tip: Contact the hotel directly to get the best rate. During our stay there were plenty of "vacancy...
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  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear Kippy_37,

Thank you for the honest review of our property. Having the sink outside the restroom allows for our guest to be able to shower themselves or use the restroom while another is able to use the vanity area to also dress themselves up. This is a growing trend amongst newer hotels and is very convenient for everyone staying in the room. We do hope you return to our hotel in the future to see some of the improvements we have made over time.
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Senior Contributor
48 reviews 48 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2012 via mobile

Our family of four stayed at the Silver Palms, and while we found it a little tight overall it was comfortable. We really enjoyed the pool, and found the location convenient for our needs. The free breakfast was adequate, and all our other dining needs were met easily by restaurants within walking distance. We were happy with the experience.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear djdg,

On behalf of the Silver Palms Inn we would like to thank you and your family for staying with us. It's wonderful that you enjoyed the hotel and found everything to be well within walking distance to everything in old town Key West. It also pleases us to hear you liked our wonderful breakfast spread that we have setup for our guest. We look forward to hearing from you again.
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Chicago, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2012 via mobile

We stayed seven nights and, overall, the hotel was fine and suited our needs.

Staff: The staff was very friendly and accommodated anything we needed. While the staff was friendly, the cleaning staff was very inconsistent. Our room wasn't cleaned one day, we didnt get towels a few days, and things like facial tissue would not be replaced.

Location: The hotel is centrally-located. Everything is within a 15-20 minute walk but nothing is within a five minute walk....so, if you want to be in the middle of the action, this is not your place.

Pool: The pool is small and only 4' deep, but it was well kept. However, a major complaint is that the designated smoking section for the entire hotel is at the pool...this makes no sense--the only place you're allowed to smoke is around other hotel guests trying to relax with their families. Can't the smoking section be put in the garage or, better yet, not on the property at all? Smelling cigarettes while trying to play with my baby daughter was disgusting.

Room: The room felt clean and, as a suite, was a great size to splurge for the week. The downside is the suites face the front of the building...so, we were constantly woke up by drunks getting out of cabs, motorcycles roaring down the road and a rooster that began cockle-doodle-dooing every morning around 4:30am and would continue for hours (no, that is not a joke).

  • Stayed March 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear TangledUpInChicago,

Thank you for the review and for choosing the Silver Palms Inn for your accomodations. Glad to hear you enjoyed your room and that the staff was able to accomodate your needs. We will also look into the housekeeping department per your comment to make sure everything is being properly replenished in the rooms.
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Madison, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2012

We were very pleased witheverything about our stay at the Silver Palms. It is within walking distance of many of the sights, the trolley and some great restaurants. The staff was great and let us park there before we were able to check in (we got to Key West in the lae morning). they offered us bottled water and gave us directions to places we wanted to go to. the rooms were very comfortable with a small private balcony (ours overlooked the pool). The bed was ver comfortable and the decore fresh and modern and energy effficient (have to leave the keycard in the slot to have the air conditioner run). Everything was very clean, continental breakfast was great and we could sit out by the pool to eat. Free parking too.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this review, April 15, 2012
Dear Suzanne L,

Thank you for the review. We enjoy reading wonderful reviews left by our guest. It's wonderful that you enjoyed everything the Silver Palms Inn has to offer. Please be sure to keep us in mind the next time you return to Key West.
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Wakeman, OH
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed March 11, 2012

We booked this hotel at the last minute when we decided to take a couple of days out of our vacation and go and see key west. I was a bit nervous but was very happy when we got to the hotel and saw the room. There are many really good features about this hotel. There is plenty of free parking on the hotel grounds. Which was very nice since the area around the hotel is crowded with little parking. Pretty much everything is within walking distance of the hotel. Duval street was about a 5 min walk, 15-20 min walk to mallory square and 10 min walk to the southern most point. It was close enough but also far enough away from the noise, crowds and roosters (yes for some reason many hotels on Duval street have roosters that crow at 6 am) of Duval street. The hotel was energy efficient which I thought was very nice. The rooms are very modern and even the rooms are energy efficient with many energy saving things in place. The rooms have there own private balconies. Very nice pool and free continental breakfast as well. I would defiantly stay here again and I would recommend this hotel to anyone.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Palms Inn

Address: 830 Truman Avenue, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 44 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Silver Palms Inn 3.5*
Number of rooms: 50
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Also Known As:
Silver Palms Hotel Key West

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