We stayed right next door to these guys and thought they would be great to rent from. Boy was I wrong. The woman working there rented one of us a scooter then said that they weren't good enough at driving it to take it off the lot. You would think she would just refund the money since no rental was received, but instead went off on a story about how she was getting divorced and that she is having a hard time in her life right now. She kept saying that it is against their policy to refund someone when they refuse the service, but she couldn't show us where that policy was stated. She kept claiming she verbally conveyed that message, but we know that she did not. They offered to transfer the rental to someone else, but no one else wanted to rent. The whole experience ruined one of our days in paradise. There are so many other rental places, whatever you do don't go here. absolutely TERRIBLE!!!
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