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Seaduction Key West: Traveler Reviews

1605 N. Roosevelt Blvd, Key West, FL 33040 (Formerly Subtropic Dive Center)
305 296-9914
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Ranked #145 of 243 activities in Key West
Type: Tours
22 visitor photos
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72 reviews from our community

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portland, me
1 review
“good overall experience”
4 of 5 stars Reviewed October 17, 2012

this was my first time diving so i really don't have anything to compare to. overall i thought it was a good experience. my dive instructor, cheryl, was fantastic and certainly the best part of this experience. the boat was laid back but safe, helpful. good crew. no complaints.

Visited October 2012
Ask todd m about Seaduction Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
Reviews in 6 cities Reviews in 6 cities
“Wonderful Dive Trip”
5 of 5 stars Reviewed October 17, 2012

I had a great dive trip with SEAduction. I loved that they used bio diesel and the SEAduction did their part to take care of the environment. The staff was friendly and knowledgeable. Cheryl was awesome! Super nice person and a true lover of the sport of diving. My boyfriend and I had a great time diving with them! I would recommend them to anyone diving in the Keys.

Visited October 2012
Ask Jamie T about Seaduction Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
Top Contributor
163 reviews 163 reviews
76 attraction reviews
Reviews in 94 cities Reviews in 94 cities
239 helpful votes 239 helpful votes
“Would try someone else....”
3 of 5 stars Reviewed September 29, 2012

So glad we had done some wreck diving earlier in the week with a different, excellent shop, or I would have attributed Seaduction's shortcomings to a laid-back Keys vibe. I did like their informative and attractive website, Seaduction's willingness to schedule a 2 tank "double dip" dive trip to the Vandenberg wreck, Dorothy's timely and helpful email correspondence before our trip, the free parking, clean shop restroom, the convenience of having their dive boats parked right next to the shop, the idea of the eco-friendly biodiesel powered boat, the ice cold bottled water on the boat, the knowledgeable and courteous captain and guide, and the clean rinse tank. However, I disliked their apparent disorganization in carrying out their rule about divemasters vs guides- they required us to pay $30 extra per person in advance for a guide, only to find that on the day of the dive the divemaster did not know was also supposed to be our 'guide', so they appeared understaffed, with 3 'guided' divers with the DM/guide, 3 other divers on their own in the water, and 1 non-diver on the boat with the captain. I also disliked the condition of their rental equipment-1 BCD had a faulty tank strap, tanks had leaky first stages, 1 regulator breathed hard, and 1 weight belt was so thick it was difficult to thread thru weights and twist, while 1 weight belt was so thin and worn the twists came untwisted and the buckle was faulty (and those problems were not evident until boarding the boat because the weights were stored on the boat). And while the crew responded readily to requests, they were not as proactive as most customer-service oriented dive shops in interacting with customers, offering to help with gear set up, or in assisting divers in exiting the boat with gear via gangplank once back at the shop. Diving the Vandenberg had been on my Bucket List for years, so I am sad that my memories are less than glowing.....

Visited September 2012
Ask TexasMomTW about Seaduction Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford, Florida
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Lobstering”
5 of 5 stars Reviewed September 19, 2012

The new owners coordinated an earlier trip with the; captain, crew, and snorkeling passengers. They hit some great spots where we were able to eels and of course grab some bugs!

Visited September 2012
See 6 more reviews by mrstaiger for Key West
Ask mrstaiger about Seaduction Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Mary Bourne
Top Contributor
63 reviews 63 reviews
15 attraction reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“How can the same outfit get reviews so different?”
2 of 5 stars Reviewed September 18, 2012

Reading these reviews how on earth can you decide whether they are good or not. Well dear reader read on and I will share my experience, First I have over a thousand dives logged all over the world done lots of day boat diving as well as live aboards and have twice previously dived out of Key West.
We were a group of 8, with 6 very experienced and 2 less so.The guys were friendly with a laid back attitude felt perfectly confident in them. I would add that we had booked in 3 weeks previously, gone to the shop the day before to sign our stuff check kit etc. However we had a number of issues.

1. We had ordered and prepaid for Nitrox, on the morning this was 'not available' not a train smash but a little annoying having prepaid especially as some on the boat did have it.
2. Having got on the boat they told us the toliet was not working and therefore we should expect to fill our wetsuits. Bit surprising that there was no apology.
3. My wife and I both hired kit from them, worked fine but both regulators had annoying leaks in them.

Diving seemed reasonably well organised but I would concur with other comments that suggest head count was not always completed in a timely manner.

The diving was good, water warm and vis not bad at 60'.

Back in the shop brought my feelings to the guys attention he was completely focused on being let down by his Nitrox supplier and I have to say was not listening to me and certainly was not apologising/owning anything that had gone on. Eventually refunded the cost of Nitrox, I was amazed there was no offer of discount, I had parted with over $300 for the trip.

Overall guys seem good equipment including boat not so great and management attitude sucks.

There are plenty to choose from so surpising that they either don't realise where they are going wrong or worse, don't care preying on trippers who aren't coming back.

Visited August 2012
See 9 more reviews by Mike C for Key West
Ask Mike C about Seaduction Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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