I recently stayed here with a friend. We stayed in a room downstairs and were apprehensive about being on the bottoms floor but there was NO problems in the slightest. Trish (i think) checked us in and showed us around the beautiful house. Se showed us everything and where we could find anything in the house - so helpful. She sat us down and using a map of Key West circled great places to eat and drinks and things to do and see. Told us about Santiago's which was delicious and not easy to find unless you know about it. Free wifi was great. Breakfast was simple but enough - bagels, cake, fruit, tea & coffee. On the last day we checked out but were still able to use the bikes and the facilities in the house. Great location - walking distance to everything and bike rentals available. I can't rate this place highly enough. Beautiful house, beautiful people.