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“Wonderful place, wonderful staff” 5 of 5 stars
Review of The Conch House Heritage Inn

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The Conch House Heritage Inn
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625 Truman Ave, Key West, FL 33040   |  
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Hotel amenities
Ranked #5 of 92 Key West B&B and Inns
Certificate of Excellence 2014
MD
1 review
2 helpful votes 2 helpful votes
“Wonderful place, wonderful staff”
5 of 5 stars Reviewed April 18, 2014

My wife and I stayed at Conch House for a week in mid-March, and it was just a fabulous place to call home for that time. The staff here is exceptional...responsive, observant, and accommodating. The location is about as good as it gets. We stayed in Marquesa Room for two nights and then Delaney Suite for five...OMG. Marquesa Room was wonderful, but Delaney Suite completely knocked our socks off. A little private piece of Heaven with your own backyard, grill, and all sorts of very subtle, thoughtful touches on landscaping and the like. Just exquisite. We spent more time on property during this vacation than any other vacation we've had....that should tell you all you need to know.

Anyone who stays here needs to realize that the property is just off Truman - which means some noise from street traffic. However, during sleeping hours it is really not that noticeable at all and that is about the only thing one could remotely be concerned about here...we are people who can't stand noise and we did just fine.

I can't say enough about how seamless this stay was. Housekeeping was terrific. Accommodations themselves were pristinely maintained and a joy to spend time in. The staff went out of their way to move us from one room to the next. It's the kind of place that doesn't even have to try, because it's just so relaxing to simply be there. Yet at any time, if there is anything at all you might need or want, all you have to do is ask and the staff here is ready to do whatever they can to assist.

There is a reason this place has outlasted so many others. Have been to KW many times and would stay here again in a heartbeat. Made some incredible memories here. Thanks to Sam Hillary, Ammie, and everyone we interacted with...such a great experience! We will be back!

Room Tip: Delaney Suite is more than worth it. Marquesa Room also wonderful.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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353 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 17, 2014

Having never been to Key West and having no idea where to stay our choice was made by all the positive reviews on Tripadvisor. This turned out to be a fantastic choice!!

From check-in to check-out everything was flawless. Can't say enough good things about all the people who work there. Just outstanding!!

For sure will stay there again!!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2014 via mobile

Beautiful and clean. Stayed in frangipani suite which was right next to main house, had own porch and private entrance. The pool was nice and breakfast was really good, I liked that it wasn't all sweet pastries-hard boiled eggs, and non sugary cereals, toast, fresh fruit, etc. but muffins were good and usually fresh and warm, yum!

Great location, duval st is easy walk but not right in the crazy action, so you get a nice retreat.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2014

Being unfamiliar with Key West accommodations, we decided to try the Conch House for our visit in late March. We enjoyed it so much we can't wait to get back! It was perfection and beyond our highest expectations. The hospitality was wonderful, and the inn and grounds were beautifully maintained. It was quietly situated, yet only a couple of blocks from fun-filled Duval St. Thank you, Ammie, and staff for wonderful get-away. We will see you again! Pam and Jim

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2014

My husband and I spent our first vacation to Key West at the Conch House Heritage Inn during the last week of March 2014 and couldn't have been happier with our choice. First of all, the staff was wonderful. (Every morning Ammie asked us if we wanted juice or mimosas.) Breakfast was exactly what we needed: coffee, tea, yogurt, bagels, toast, cereal (both hot and cold), fresh fruit, pastries and wonderful coconut and banana breads. I loved eating by the pool every morning, (usually I was the only one poolside), and there is also a table indoors and furniture on the porch where breakfast can be enjoyed. On several days, we brought lunch back to eat at the round outdoor table by the pool.

The pool is not big, but perfect as there are just a handful of guests to share it. I found myself the only one in it twice during our 6 day stay (with 4 people at the most). As a short woman (5'2''), the deep end was just over my head, which is a nice depth for a b&b pool. Six lounge chairs encompass the pool and during our visit they were never all occupied at the same time. A fence, palm trees and sweet-smelling jasmine make a the whole outdoor space a private paradise.

We stayed in the Caribbean room, which is the downstairs room of the poolside cottage. On previous vacations, we were used to staying at places where a long elevator-ride was mandatory for each trip to the pool. It was nice in the Caribbean room to open our door and have the pool within steps. We always left our door unlocked for dips in the pool because we could see it from anywhere in the enclosed pool area. We made use of our ceiling fan every day, although the air conditioning unit did its job. The Caribbean room has a big shower that is easily accessible to those who may not be able to step high or who may need the assistance of a safety bar. Lots of windows make this room bright and sunny. The bed was comfortable. We would chose this room again. (I can’t speak about any of the other rooms because I didn’t see them).

The main house is a beautiful, old place, but doesn’t have an out-dated feel. There is history in the many framed photos and paintings adorning the walls. The are many common areas, including a balcony that overlooks Truman Street. There is a water dispenser that has hot or cold filtered water available 24/7. (The tap water is fine, but we like ice cold water.)

The location is convenient. A CVS and a Subway are a block away for some comforts of home. (We made some quick trips when we ran out of sunscreen and when we wanted a quick lunch). There are several nice restaurants within a stone’s throw. The Conch House is a block and a half from Duval, which is where the action is. Consequently, the property is quiet, yet is still close walking distance to some of the restaurants, galleries. bars and shops. We are walkers in our everyday life, so on vacation we didn’t mind walking all the way down Duval (toward Mallory Square) twice each day, once for shopping and sight-seeing, and again for dinner, sunset celebration and nightlife. For those who don’t walk far, bikes and motorized vehicles are available for rent right next door.

We spent most of our time exploring the island, but it was nice to come back to a place that is as cozy and clean as home. There was always a basket of clean beach towels on the porch, which Ammie told me we are welcome to take with us to the beach. Our rooms were made up with care. It was nice to see the same smiling faces greet us each day. You can’t go wrong with the Caribbean room at the Conch House!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2014

Where does one stay in Key West? A place that's easy to find, can accommodate your car with no problem, and makes all your stress vanish in minutes. That's the Conch House! Good location, close to the east end of Duval and away from crazy revelers on the west end. Rooms are lovely, roomy, and cool. There's a pool that we kept thinking we would use, but once we got to the room, it was but a forgotten thought because the room was so comfortable. Property is lovely, well-maintained, with everything you'd want and then some. Nice breakfast by the pool. Sam, the owner, was friendly and helpful and then left us to our own devices, although we always felt that if we needed something, he'd be there. That is the definition of a great innkeeper!

Room Tip: We had the Frangipani Room, which had its own little porch, a lovely place to relax and read.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 31, 2014

For our first visit to Key West I did significant research on where to stay. My wife and I like a convenient location that allows us to walk to most of the restaurants and sites that we will frequent. I selected the Conch House Heritage Inn because of the reviews on Trip Advisor and was fortunate to get the Marquesa for our room. The room is on the second floor of the pool house and is bright, very well maintained and comfortable. It was also very quiet. The Inn is located two blocks from Duval St. and it was an easy walk to our restaurants as well as Mallory Square, Truman's Little White House and the Butterfly Conservatory. Breakfasts were great and we enjoyed eating on the porch at the pool. I thought that I would make one visit to Key West in my life, however, after the wonderful stay at The Conch House I believe another visit is in order.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Conch House Heritage Inn

Address: 625 Truman Ave, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 92 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Historic Bed and Breakfast Inn located 1.5 blocks from world famous Duval Street in the heart of the old town district. Spacious accommodations with elegant antique furnishings in the main house or enjoy a tropical poolside cottage. Guest receive the finest in native hospitality and customer service surrounded by classic Key West ambiance. 5th generation family owned. ... more   less 
Also Known As:
The Conch House Heritage Hotel Key West

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