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“Great Value, clean and updated” 5 of 5 stars
Review of BEST WESTERN Hibiscus Motel

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BEST WESTERN Hibiscus Motel
3.5 of 5 Motel   |   1313 Simonton Street, Key West, FL 33040   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #15 of 46 Hotels in Key West
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Value, clean and updated”
5 of 5 stars Reviewed August 8, 2014

Was very surprised and happy with our room. It was very spacious, clean and updated. The pool and patio were vert nice and relaxing. Breakfast was really good and offered many selections. Had a minor setback because our shower was not working, but we were able to see pass that because the overall experience was great!

Stayed August 2014
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1,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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English first
Wauchula, United States
1 review
5 of 5 stars Reviewed August 8, 2014

Parked the car when we got there, and did not need it until we checked out. This location was perfect for the Key West area. We could walk every where. The pool was large and very clean. This hotel is NOT in the flight path of the airport...

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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tenerife
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 7, 2014

I cant understand the low ranking of this place. location is great, not far from duval street but far enough for peace and quiet. room was huge aswell as the bathroom, and very clean. the pool area is fantastic, lovely sunbeds and a great deep swimming pool. bit on the pricey side but everywhere is in key west. highley recommended. staff are great

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

Booked 4 nights, Sat - Wed. 7/26 - 7/30. At 9 pm on Sat., we called to report a late check-in and were told that the reservation was CANCELLED!! We were not contacted and slept in the car that night!! We had printed confirmation in hand!! Clerk did nothing for us. Hotel was sold out! I had a confirmation from June 23! Oh well. We checked in Sunday when he had rooms and the stay was very nice. Nice location, nice room, nice pool. Other than cancelled reservation, stay was wonderful. Breakfast could be improved. Eat the cereal & milk. Boiled eggs were ???? Sausage gravy and biscuits were ???? Waffles were decent!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, August 18, 2014
When you book through a third party provider online you do take the chance that if there is an issue the property will not be able to contact you. These companies consider your contact information as proprietary so they will not share it, even with the property. They do not provide us with anything other than name and credit card. At our property, your reservation requires a deposit to secure the room. If there is an issue with the credit card and we cannot collect the deposit, then we have no way to contact you to let you know. We contact the online agency and advise them of the problem and ask that they contact their customer - our guest. We hold the reservation for 72 hours pending contact from the guest. If the issue is not resolved we are forced to cancel the reservation. It does not benefit us in any way to cancel the reservation. We are in the unfortunate situation of having to explain this only when it is too late - at check in. If we could resolve it we would, but we have no control. Since the online agencies refuse to help we are stuck. We are sorry that our guests are affected and we wish that we could change this. The only thing we can suggest is to book at BW.com or call the property directly. Then we will have your info and this type of situation will not happen. You may never run across this problem when you travel because not all properties require a deposit at booking, but just beware that it does happen. Thanks for posting - we are happy to share this with all travelers.
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1 review
5 of 5 stars Reviewed August 7, 2014

The rooms are very large, modern, and clean. The staff were accommodating and helpful. The hotel is located within walking distance of many area attractions as well as great restaurants. The breakfast was the same every day and not that great but okay. We would absolutely stay here again!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 4, 2014

This is one of the nicest Best Western's I've ever stayed in. The rooms are beautifully updated and the courtyard with pool was an added surprise Also, it is only one block off of Duval St. and is within walking distance of many great clubs and restaurants. I will definitely stay here on my nest trip to Key West.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, August 7, 2014
Thanks for posting!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
monclova, ohio
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 31, 2014

Well located hotel. Walking distance to most sites ( key west is 1.5 x 4 mi), or can take a trolley that stops close to hotel ( aarp discount) . Great restaurants nearby- local- Camilles, chain- Margaritaville. Rooms spacious, extra hooks for wet suits etc. Nice pool. Breakfast area cramped. Nice selection of breakfast fare- waffles, breakfast sandwiches etc. Internet in rooms sporadic. can get good reception in lobby. Can walk to quiet end of key west after crazy noisy crowd near Mallory Square. Overall would recommend.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hibiscus Motel

Address: 1313 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 46 Hotels in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hibiscus Motel 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Explore the excitement of Duval Street and downtown Key West, then return to your cool spacious room at our Key West hotel.Located at the southernmost point of the state, visitors at our Key West hotel are here to enjoy paradise. We offer free parking, and we’re just one block away from famous Duval Street. While parking is free, most guests don’t need a car since you can walk to the area’s best attractions. The beach is three blocks away, and guests feel right at home in a quiet neighborhood that’s close to everything.From Fantasy Fest to World Offshore Powerboat Races, there’s always something exciting happening near our Key West hotel. The World Sailfish Championship is held here, and the Hemingway Days Festival is fun for the entire family. Whether you want to simply relax on the beach or are staying at our Key West hotel for a special event, our friendly staff members always strive to make your stay as enjoyable as possible.Large rooms and free Wi-Fi are included. There are no resort fees here, but our Key West hotel guests certainly feel like they’re at a world-class resort. There’s a great heated pool where relaxation comes easily, and it’s the perfect place to wind down after a day of exploration and adventure. Central to all top food options, bars and attractions, most guests spend their days strolling around the neighborhoods and beaches.We welcome couples, families and solo travelers at our Key West hotel. Consider a nearby surfing lesson or spend the day on the waters fishing. Key West is known for a life of leisure, and that’s exactly what our guests experience. Whether you’re here for an extended stay or just the weekend, be treated to the best in service and top quality amenities. Book your room at BEST WESTERN Hibiscus Motel today and get ready for the tropics! ... more   less 
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Also Known As:
Best Western Plus Hibiscus Hotel Key West
Best Western Key West
Best Western Hibiscus Hotel
Key West Best Western

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