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“Suite Deal for Christmas...” 4 of 5 stars
Review of BEST WESTERN Hibiscus Motel

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BEST WESTERN Hibiscus Motel
3.5 of 5 Motel   |   1313 Simonton Street, Key West, FL 33040   |  
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Ranked #15 of 41 hotels in Key West
Columbus, Ohio
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
“Suite Deal for Christmas...”
4 of 5 stars Reviewed January 3, 2013

I took my dad and his partner to Key West for Christmas. I was able to find a suite at the BW Plus. It was clean, and perfect for our needs - a bedroom for my dad and his partner, on a patio for them to step outside to smoke, and within walking distances of anything I'd want to see (although my dad and his partner aren't able to walk that far most of the time). Free breakfast and wi-fi and a pleasant staff. Fair price for a holiday in high season - and for a suite.

Breakfast is rather crowded - it's a small room, and obviously we are all motivated by hot coffee and free breakfast. Good selections - I enjoyed the breakfast sandwiches. The coffee system could be a little better - it's a machine, and it has to stop every 6 cups to heat water, so the line for coffee can be a little long in the first two hours of breakfast.

My only complaint, and it's not really much of one since I was able to quickly rectify the situation, is I had noted on my reservation that there would be three of us in the room, and I would be on the fold-out couch. There was no bedding. The front desk manager obtained everything I needed quickly. I always have to remember that a national reservation service rarely forwards the comments to the actual hotel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, January 15, 2013
Thanks for letting us know about your stay!
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1,259 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2013

We enjoyed our stay at this hotel. The staff was friendly and helpful and the room we got for the price we paid was very good and big enough. We could have stayed easily one week. There is a large swimming pool and the hotel is located close to the main street (Duval Street)
The Wifi was however not working very well from our room. The signal was low and we had some difficulties to get connected.
We would definitively recommend this hotel.

Room Tip: King room suite are big (1 bed room and one living room)
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, January 15, 2013
Sorry - we are working on the WiFi - it will be fixed! Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 27, 2012

Great location near quiet end of Duval St. Easy walk to tram stop - can walk to Mallory Sq if desired. Several nice restaurants in immediate vicinity. One of nicest BWs we've been to. large room, nicely furnished with lovely large pool outside door.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, January 15, 2013
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 26, 2012

The rooms are very clean and large. They have a very nice pool area and the pool is open until midnight. Pool towels are provided in your room. The beds are softer than we prefer but their appearance was worse than the actuality. We had two queen beds and chose to sleep separately so we didn't roll to the center. The bed I slept in had a visible dip in the center but didn't feel that bad when sleeping. My husband has a back problem and a firmer bed would have helped him.

Breakfast is provided but the breakfast area is small and cannot accomodate everyone. They have a variety of items: muffins, bagels, variety of bread for toast, cereal, yogurt, fruits, juice, coffee, and a rotating hot choice such as waffles, sausage, egg, and cheese biscuits, or biscuits and gravy. One problem we had during our stay was the coffee machine was not working properly and was down on two mornings in a row. Management needs to correct that problem!

They also have free wi-fi, if you are able to access it. Each area of the motel seems to be on a different hook-up but none of them have a strong signal. My Ipad was constantly trying to update and was not able to keep up. If you absolutely need access, this may not be the place for you. I got frustrated with the situation regularly and finally gave up.

The location is great as long as you are able to walk or have transportation. It is located in the southernmost area so is a bit of a walk to the more active end of Duval St. or to Mallory Square. We did it several times, however, so it is quite doable. We also used the Old Town Trolley to learn a bit about the town but more as a means of transportation so we didn't have to walk all the time. There is a stop a block away.

Overall, this was a great choice. It was more reasonable than many other inns or hotels in the area and worked well for our needs. I would definitely stay again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, January 15, 2013
Thanks for posting. We are working on the WiFi situation as we speak. Unfortunately we are at the mercy of Comcast and in Key West, this is difficult. We are sorry that you had problems but we will certainly fix them asap. We appreciate your business!
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Barrie, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2012

Nice hotel for the price. Located at the south end of key west but still only 20 min walk to mallory square. Rooms were clean, and newly renovated. Nice pool area and continental breakfast was pretty good.

Room Tip: I stayed on ground floor with pool view. Pretty nice
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, December 26, 2012
Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kincardine, Canada
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 24, 2012

This was our first time in Key west and my wife and I booked 3 nights at the Best Western Hibiscus hotel. This hotel is located one block over from Duval Street nearer the south end. We were very happy with our experience staying here. The front desk staff were helpful and friendly, and the rooms and grounds were quite clean and well kept. (We saw no bugs at all). The pool area was a nice place to lounge around on a sunny afternoon or a sultry evening. Our room was very spacious and clean and had all the amenities you could want. A sink and vanity outside of the bathroom (as well as one in the bathroom) is a welcome touch. Fridge and microwave worked well, and there was even some microwave popcorn in the room as well as disposable plates and utensils which we used one night. Beds were quite comfy and room was a lot quieter than I expected given the number of people staying here and the proximity to the main drag. (Pardon the pun). We had no problems sleeping. The breakfast buffey was middle of the road as far as free breakfasts go. We got plenty to eat in the mornings before heading out for our busy day. All in all we are glad we stayed here and would stay here again if we visit Key West in the future.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, December 26, 2012
We appreciate your business. Thanks for letting us know we are doing a good job!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 20, 2012

This is by far one of the best deals in Key West, yes it's a chain and may not have the ambience of a mom & pop place, but really how much time are you going to spend in the room itself, which is extemely clean. The housekeeper we had made us 2 love birds made with the towels, like on a cruise. I've been to Key West twice and spent all day and most nights seeing the sites of Key West & will go back again & again, because you'll never get to see all the sites this island has to offer. The rooms are pricey, but one of the best values in Key West. Remember, you're in Key West, just about everything is pricey, if you don't know where to look, but that's another review. At night it does have a few tables around the pool for quite chats about the days events. WiFI is available and 2computers are available for customer use. I really shouldn't do this review because I'd like to make sure it's available the next time I go to Key West.

Room Tip: There aren't any bad rooms. Let your health & fitness dictate the room you would like. There...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Hibiscus Motel

Address: 1313 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hibiscus Motel 3.5*
Official Description (provided by the hotel):
Explore the excitement of Duval Street and downtown Key West, then return to your cool spacious room at our Key West hotel.Located at the southernmost point of the state, visitors at our Key West hotel are here to enjoy paradise. We offer free parking, and we’re just one block away from famous Duval Street. While parking is free, most guests don’t need a car since you can walk to the area’s best attractions. The beach is three blocks away, and guests feel right at home in a quiet neighborhood that’s close to everything.From Fantasy Fest to World Offshore Powerboat Races, there’s always something exciting happening near our Key West hotel. The World Sailfish Championship is held here, and the Hemingway Days Festival is fun for the entire family. Whether you want to simply relax on the beach or are staying at our Key West hotel for a special event, our friendly staff members always strive to make your stay as enjoyable as possible.Large rooms and free Wi-Fi are included. There are no resort fees here, but our Key West hotel guests certainly feel like they’re at a world-class resort. There’s a great heated pool where relaxation comes easily, and it’s the perfect place to wind down after a day of exploration and adventure. Central to all top food options, bars and attractions, most guests spend their days strolling around the neighborhoods and beaches.We welcome couples, families and solo travelers at our Key West hotel. Consider a nearby surfing lesson or spend the day on the waters fishing. Key West is known for a life of leisure, and that’s exactly what our guests experience. Whether you’re here for an extended stay or just the weekend, be treated to the best in service and top quality amenities. Book your room at BEST WESTERN Hibiscus Motel today and get ready for the tropics! ... more   less 
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Also Known As:
Best Western Plus Hibiscus Hotel Key West
Best Western Key West
Best Western Hibiscus Hotel
Key West Best Western

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