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“Great location!” 5 of 5 stars
Review of Ocean Key Resort & Spa, A Noble House Resort

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Ocean Key Resort & Spa, A Noble House Resort
4.0 of 5 Resort   |   Zero Duval Street, Key West, FL 33040   |  
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$100 resort credit
Ranked #7 of 45 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Mountainside, New Jersey, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location!”
5 of 5 stars Reviewed May 20, 2013

If you like to be close to the action, then this is a great location. It's right next to Mallory Square, where you can see the beautiful sunset. The pool is small but very pretty, over looking the ocean. Our room was a junior suite. It was roomy and clean.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 21, 2013
We’re so glad you enjoyed your stay with us! We’re thrilled to hear you loved the beautiful views and found your room to be comfortable and clean. Thank you for your kind words and we hope to see you again soon!
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1,775 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (456)
Date | Rating
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English first
Sao Paulo, SP
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 16, 2013

nothing special, average hotel, bad smell inside the elevators, old carpets in the room and !!!
amateur breakfast.
I would say, it is ok if you want an express overnight KW visit.

otherwise I suggest another alternative more charming and less noise place (boardwalk
and open public bar)

pro: what a sunset !!! but this is KW is all about.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 21, 2013
Thank you for taking the time to share your experience with us. We’re sorry you were not completely satisfied with your visit and we appreciate your feedback as we are always looking for ways to improve. We hope to see you again in the future so we can show you our full potential.
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Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed May 15, 2013

recently had the pleasure to spend a couple of nights at this hotel
on arrival their was a slip up on the booking, someone had put the wrong dates of our stay down and the hotel were not expecting us, leaving us in the lobby for over half an hour after a three hour drive is not a good start, but after this things just got better and better.
an upgrade to an island view suite gave us breathtaking views .
the room was large well equipped as was the bedroom as was the bathroom....simply stunning
service was excellent food was stunning.
key west itself is a hippy go lucky place full of fun and frolic , but after our tour of Florida staying in some fantastic hotels on both east and west coast this was the gem , the one my wife and I said was the one that stood out, after 3 weeks in Florida this was the Icing on the cake.
in one word SPECIAL a little expensive but very special.
cant wait to go back.

Room Tip: island view rooms and suites for the sunsets {wow}
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 17, 2013
We’re sorry about the booking issue and we’re glad we were able to provide you with the room upgrade! Thank you for the feedback and for taking the time to write this review. We hope to see you again soon!
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

We have just returned from a week at the Ocean Key Resort and Spa and all I can say is we had a wonderful time! The hotel is everything it promises on the website. The room was huge and very well maintained. The pool area was fairly small but very picturesque and there was never a problem with a lack of sun beds. Although we didn't have dinner at the hotel we did have breakfast and meals at the pool bar and the quality was excellent. We did lose Wifi in our room for a couple of days but this didn't spoil our stay - you shouldn't be surfing the web on your holidays anyway!
Most importantly the staff were extremely friendly and helpful and made our stay a very happy one. in the 24 hours since we returned home I have recommended the hotel to everyone I've spoken to. If we return to Key West we will definitely return to the Ocean Key Resort & Spa.

Neil & Deb

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 17, 2013
Thank you for providing us with such excellent feedback! We’re glad you had such a fantastic time and that you didn’t let anything put a damper on the fun. We hope you will stay with us again during your next visit to the Keys!
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Miami, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed May 13, 2013

We spend a beautiful weekend for Mothers day, What a view !!!!! Our room has everything you can dare dream about, watch the sundown into the ocean, from your balcony !!!!!
The room, was at the 3rd floor, on the harbor, a king size bed, very soft, a slept like a baby, the bathroom is a large one, modern and confortable, like a spa.
Staff is incredible!!!!! very nice people, so gentle
Location is excellent.
I went many times to Key West, this is the best hotel....for me No 1 choice.
This Hotel is a perfect 10

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 17, 2013
Thank you for sharing your experience with us! We’re glad you were able to enjoy yourself and relax for Mother’s Day. Hopefully staying with us for Mother’s Day will become your new family tradition!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, FL
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed May 13, 2013

We have stayed at this property before and on our last stay we had an issue with the restaurant for breakfast. This time besides the Hotel Services being top notch we decided to try a breakfast on the balcony. Everything was completely turned around and we received the order and enjoyed Breakfast on the Balcony in style. The food was prepared as ordered and delivered in respectful time. My hat is off to the chef on duty during Mother's Day Morning. They have renewed my faith in this property. Thanks for the wonderful weekend

Room Tip: Overlooking Mallory Square is the best and also gives you excellent water view.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 17, 2013
We’re so glad that we were able to renew your faith in our property and provide you with the best possible experience! Thank you for the positive review and for taking the time to share your feedback with us. We hope you to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 12, 2013 via mobile

My husband and I went on a 2 day romantic break. He had never been to Key West and although I knew it was a bit of a touristy trap I thought it could be fun to go for a night. Well, it was not. At first we were happy: our room had the most amazing view ever. We went a bit by the pool and had a drink. The pool is nothing special and the staff seemed almost annoyed at giving us a sunbed. We then went up to the room and because it was actually a little cold, we wanted to use the hot tub. This proved to be impossible: the button of the tub was broken and the water was lukewarm. We called maintenance and although there was an external button for the tub (a tab or explanation would be welcome) there was nothing they could do for the water temperature. Now I am sure that most of the time it is very warm in Key West and the water does not need to be hot but for 700 dollars a night, I want hot water. Also I was not crazy about the WC shower room combination. The rooms need updating. I did not try the restaurant or the breakfast.

We slept ok but we heard people coming back to their room at all times, banging doors and urinating. Not my idea of fun.

I think besides the amazing view there is not much to this hotel or Key West in general.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, A Noble House Resort, responded to this review, May 17, 2013
Thank you for providing us with your feedback. We’re glad that you enjoyed the beautiful views! We’re sorry about any disappointing issues you experienced while staying with us. Management has been alerted of your concerns and will work to minimize those problems in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Key Resort & Spa, A Noble House Resort

Address: Zero Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Key West
#2 Green Hotel in Key West
#3 Spa Hotel in Key West
#4 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ocean Key Resort & Spa, A Noble House Resort 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West

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