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“Third Time Here, but not the last!” 5 of 5 stars
Review of Ocean Key Resort & Spa

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Ocean Key Resort & Spa
4.0 of 5 Resort   |   Zero Duval Street, Key West, FL 33040   |  
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Ranked #7 of 41 hotels in Key West
West Chester, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Third Time Here, but not the last!”
5 of 5 stars Reviewed November 18, 2012

My husband and I originally came to Ocean Key Resort Oct. 2010. We have come back Oct 2011 and again in 2012. Elin, the bartender at the Sunset Key bar on the pier, is a wonderful woman who made us feel so at home and welcome, that we came back for three years in a row just to visit with her. She helped us find some other local hot spots, which is amazing - not just trying to keep us at her bar, but to make us have the best experience ever. Service and friendliness like this is exactly why we have been back three years in a row, and we plan to come back again as often as we can. (We even brought her TastyKakes from the Philadelphia area as a thank you).
I HIGHLY recommend Ocean Key Resort, and Elin specifically.

Room Tip: Always try for the fifth floor, or at least the fourth. Lower rooms have no view at all.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
Wow! Thank you so much for reviewing your stay with us! We are thrilled to hear that you have been visiting our resort for the past three years! We are also very happy to hear that you had excellent service, enjoyed our location, and amenities. We will be looking for to you both staying at our resort again soon.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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Philadelphia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 11, 2012

What a great small hotel in the heart of it all. Located directly at the end of Duval street, this hotel is within walking distance to everything. The service is outstanding and the pool and staff are great. We would look forward to going back to the pool everyday to see everyone again. The cruise ships pull up right outside the resort and our room overlooked the square so we had a balcony view of the sunset everyday.
The rooms are older but in great shape and very large. The only complaint we had was that the rosters would start calling every morning around 4:30 -5:00 AM so if you are a light sleeper this will wake you up. This is not limited to this hotel, all hotels in the area are overtaken by rosters.

Room Tip: Upgrade to an ocean view so you can enjoy the best sunset in the world!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
Thank you for sharing your kind word! It sounds like you both had a lovely time enjoying our location, amenities, and accommodations. We apologize for any issues the rooster may have caused, and we will take your suggestions into considerations. We hope to have you both back in the future!
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nottingham
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed here on our honeymoon and we loved it!

Location is brilliant, right where you need to be and still overlooking the ocean!

Rooms are big and nicely decorated, we had a balcony overlooking mallory square so was perfect to sit there with a beer watching all the performers!!
We were out most of the time so did not notice it being too noisy as some other reviews have stated!

Pool area lovely and the pier is great

Staff excellent-offering helpful advise and tips on where to go!

Loved it here-bit pricey but worth it for special occasion

Room Tip: balcony overlooking the square!!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
We greatly appreciate you taking the time you write a review about your stay at our resort. We are happy to read that you both had a great vacation. We are also thrilled to hear that you enjoyed our rooms, pool, and had excellent service. We will be looking forward to your next visit in the future.
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Atlantic City, New Jersey
1 review
4 of 5 stars Reviewed November 7, 2012

Had a great time. Great friendly staff and an awesome room with a wonderful view. The location is great. The place is a bit noisy as our room was right above the kitchen and it seemed someone was pushing a cart over the paved hotel grounds all the time. When the air conditioner in the room kicked in it sounded like someone was opening the door..lol. We were a little concerned with how much the staff seems to need to enter your room to check things like towels and do a wifi check ?? We never reported any shortage of towels or issues with wifi so it seemed weird. I would recommend this hotel but don't expect to get a quiet night of sleep.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
Thank you for sharing your review with us. We apologize for the noise that may have caused any inconvenience. Our guests overall experience is very important to us. It sounds like you all enjoyed your staff, and we are happy to hear that they were accommodating. We would love to have you both back in the near future.
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Reston, VA
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 6, 2012

Stayed in the ocean front view in the 1 bedroom suite. Excellent views, I stayed in the Westin and Crowne as well and I would say this is the must stay if you stay in key west, lovely place! Best location in the key west.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
Thank you so much for sharing your review with us. We are thrilled to hear that you loved your stay at our resort! We hope you both will be able to take another vacation to Key West again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westfield, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed at Ocean Key October 16-20. Let me first say that I am Marriott Elite Gold and I am accustomed to the general high high quality that Marriott provides at their resorts and vacation villas. We generally avoid staying at non-Marriott properties and we were somewhat apprehensive about this stay. Ocean Key and its staff definitely exceeded our expecations and we enjoyed every minute of our stay. We had amazing views over the Gulf from our oceanfront suite. Was also nice to take in the nightly entertainment below from the Sunset Celebration. The staff was excellent and just incredibly accommodating. Our suite was immediately ready for us upon our arrival!!! The concierge had great dining and entertainmnet recommendations, handled laundry and other issues. Ron was just absolutely on it when it came to our luggage and other needs. At least for us, Ocean Key could not be in a better location, right on the water but also right in the heart of the bars and restaurants on Key West. The pool area at Ocean Key has limited capacity, but it was absolutely fantastic and the views were just incredible. Booking for next year.

Room Tip: Oceanfront rooms are well worth the premium
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2012

This is a lovely hotel, which is in a fantastic location. It is right on Duval st, and close to mallory square. There is a pier which is great to sit on and have a drink or something to eat at sunset.
The pool is really nice, and the staff where all friendly and helpful. Cant wait to go back again, fingers crossed.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, November 19, 2012
We are so thrilled to hear that you had a lovely time at our resort! It sounds like you both had a great time enjoying our pier, location, and surrounding areas! We appreciate your kind words and we hope to see you both again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Key Resort & Spa

Address: Zero Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Key West
#2 Top resorts Hotel in Key West
#3 Spa Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West

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