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Ocean Key Resort & Spa: Traveler Reviews

4.0 of 5
Zero Duval Street, Key West, FL 33040
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Ocean Key Resort & Spa
Ranked #7 of 42 hotels in Key West
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1,002 reviews from our community

Traveler rating
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Families
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Couples
542
 
Solo
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Business
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Philadelphia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
“GREAT LOCATION, be ready to get up early because of the rosters”
5 of 5 stars Reviewed November 11, 2012

What a great small hotel in the heart of it all. Located directly at the end of Duval street, this hotel is within walking distance to everything. The service is outstanding and the pool and staff are great. We would look forward to going back to the pool everyday to see everyone again. The cruise ships pull up right outside the resort and our room overlooked the square so we had a balcony view of the sunset everyday.
The rooms are older but in great shape and very large. The only complaint we had was that the rosters would start calling every morning around 4:30 -5:00 AM so if you are a light sleeper this will wake you up. This is not limited to this hotel, all hotels in the area are overtaken by rosters.

Room Tip: Upgrade to an ocean view so you can enjoy the best sunset in the world!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review
November 19, 2012
Thank you for sharing your kind word! It sounds like you both had a lovely time enjoying our location, amenities, and accommodations. We apologize for any issues the rooster may have caused, and we will take your suggestions into considerations. We hope to have you both back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nottingham
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“love this place!!”
5 of 5 stars Reviewed November 8, 2012

We stayed here on our honeymoon and we loved it!

Location is brilliant, right where you need to be and still overlooking the ocean!

Rooms are big and nicely decorated, we had a balcony overlooking mallory square so was perfect to sit there with a beer watching all the performers!!
We were out most of the time so did not notice it being too noisy as some other reviews have stated!

Pool area lovely and the pier is great

Staff excellent-offering helpful advise and tips on where to go!

Loved it here-bit pricey but worth it for special occasion

Room Tip: balcony overlooking the square!!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review
November 19, 2012
We greatly appreciate you taking the time you write a review about your stay at our resort. We are happy to read that you both had a great vacation. We are also thrilled to hear that you enjoyed our rooms, pool, and had excellent service. We will be looking forward to your next visit in the future.
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Atlantic City, New Jersey
1 review
“Very Nice staff..a bit noisy”
4 of 5 stars Reviewed November 7, 2012

Had a great time. Great friendly staff and an awesome room with a wonderful view. The location is great. The place is a bit noisy as our room was right above the kitchen and it seemed someone was pushing a cart over the paved hotel grounds all the time. When the air conditioner in the room kicked in it sounded like someone was opening the door..lol. We were a little concerned with how much the staff seems to need to enter your room to check things like towels and do a wifi check ?? We never reported any shortage of towels or issues with wifi so it seemed weird. I would recommend this hotel but don't expect to get a quiet night of sleep.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask hoicity about Ocean Key Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review
November 19, 2012
Thank you for sharing your review with us. We apologize for the noise that may have caused any inconvenience. Our guests overall experience is very important to us. It sounds like you all enjoyed your staff, and we are happy to hear that they were accommodating. We would love to have you both back in the near future.
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Reston, VA
2 reviews
6 helpful votes 6 helpful votes
“Loved the place! Excellent views!”
5 of 5 stars Reviewed November 6, 2012

Stayed in the ocean front view in the 1 bedroom suite. Excellent views, I stayed in the Westin and Crowne as well and I would say this is the must stay if you stay in key west, lovely place! Best location in the key west.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask James C about Ocean Key Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review
November 19, 2012
Thank you so much for sharing your review with us. We are thrilled to hear that you loved your stay at our resort! We hope you both will be able to take another vacation to Key West again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westfield, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Awesome Place! Hotel and Staff Exceeded Expectations!!!”
5 of 5 stars Reviewed October 30, 2012

We stayed at Ocean Key October 16-20. Let me first say that I am Marriott Elite Gold and I am accustomed to the general high high quality that Marriott provides at their resorts and vacation villas. We generally avoid staying at non-Marriott properties and we were somewhat apprehensive about this stay. Ocean Key and its staff definitely exceeded our expecations and we enjoyed every minute of our stay. We had amazing views over the Gulf from our oceanfront suite. Was also nice to take in the nightly entertainment below from the Sunset Celebration. The staff was excellent and just incredibly accommodating. Our suite was immediately ready for us upon our arrival!!! The concierge had great dining and entertainmnet recommendations, handled laundry and other issues. Ron was just absolutely on it when it came to our luggage and other needs. At least for us, Ocean Key could not be in a better location, right on the water but also right in the heart of the bars and restaurants on Key West. The pool area at Ocean Key has limited capacity, but it was absolutely fantastic and the views were just incredible. Booking for next year.

Room Tip: Oceanfront rooms are well worth the premium
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Matthew C about Ocean Key Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Ocean Key Resort & Spa
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Southernmost on the Beach
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4.5 of 5 stars 1,591 Reviews
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Additional Information about Ocean Key Resort & Spa

Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key Hotel
Ocean Key House
Ocean Key Resort Key West
Ocean Key House Key West
Ocean Key Resort
Address: Zero Duval Street, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Key West
#2 Top resorts Hotels in Key West
#5 Romantic Hotels in Key West
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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