This was our first stay at an Inn, as we have always stayed in hotels. The service was wonderful. We were upgraded to a suite with a balcony. It was huge, like having an entire apartment! We found the bed to be very comfortable and the bedding and sheets to be very soft and nice- much nicer than any hotel. The only downside was the pool heater was broken so it was very toasty, like a jacuzzi and the ice machine was broken. They also did a little wine and cheese social hour in the evenings, nice way to meet other couples staying at the Inn. We loved it, and have decided from now on while staying in the keys, we are checking here first!