We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable and Quiet” 4 of 5 stars
Review of Sheraton Suites Key West

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Sheraton Suites Key West to your Saves list
Sheraton Suites Key West
3.5 of 5 Hotel   |   2001 South Roosevelt Boulevard, Key West, FL 33040   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
5th Night Free & Credit
Ranked #25 of 44 Hotels in Key West
Seattle
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Comfortable and Quiet”
4 of 5 stars Reviewed March 8, 2014

We stayed at the Sheraton with our younger son. The suite was roomy and had plenty of space for my husband, son and I to spread out. We overlooked the parking lot but it was still quiet. I usually sleep with ear plugs but I didn't really need to. Beds and pillows were comfortable.The room smelled a little musty when we entered, but we just opened the windows and a nice breeze made everything fresh. (they also sent up an air purifier but it wasn't necessary). My son enjoyed the pool - especially the waterfall. We ate the breakfast buffet every morning. It had good variety and everything was fresh and wasn't too expensive. The resident iguana was sunning itself on the dining deck in the mornings; it was fun to watch. The staff was friendly and accommodating. I'm glad we stayed at the Sheraton because it was farther away from the main waterfront area and farther away from the noise. Yet we could walk across the street to the beach or walk down the beach to the Southernmost tip of the US. The shuttle to the downtown was convenient although we sometimes wished we didn't have to rely on the shuttle to get back and forth.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 12, 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,464 reviews from our community

Traveler rating
    559
    577
    184
    76
    68
See reviews for
469
592
26
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Woodstock, Vermont
Top Contributor
226 reviews 226 reviews
86 hotel reviews
Reviews in 131 cities Reviews in 131 cities
438 helpful votes 438 helpful votes
4 of 5 stars Reviewed March 5, 2014

The Sheraton offers very good value in Key West specially when one books ahead. Being an SPG member we had a room upgrade, and the room was spacious overlooking a courtyard and we were blissfully quiet, slept like logs in a great bed with ultra the quiet air conditioning. If only the Azul B & B could have replicated this!

The pool on the property is small and if you had a few family groups there, they tended to dominate the place and hog the sun loungers, but one could find quiet courtyards to sit in or go across the road to the beach. Parking was easy.

The resort fee did seem a little over ambitious, minor observation for instance we only had one robe in our room, and whilst the hotel bus would shuttle you into town, most folks didn't seem to use it...so basically it was for bottle water and small extras. Why not put $10 on the room price and offer the shuttle bus for $1 or $2 voucher each way.....then one could choose the bits one wanted to purchase.

We didn't notice noisy bedroom doors...for which we were truly thankful! Why oh why do some hotels fail with this and more importantly why are some travellers so inconsiderate when they allow them to slam?

We would visit the hotel again and found the staff to be efficient, friendly and our breakfast foods were tasty and fair value for money..and you can get a QUIET room so ask for the top floor.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 12, 2014
Dear Guest:

Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay with us. The Resort Charge covers the following: Self-parking for one vehicle, shuttle service to downtown from 8:30am to 12am, High Speed Internet Access, unlimited local and 1-800 telephone calls, lobby refreshments, including Starbucks® brewed coffee in the morning, and virgin Mojitos and fresh-baked cookies in the afternoon, bottled water replenished daily (based on usage), in-room umbrella for use during rain, bathrobes and matching slippers in all guest rooms, pool towels for all watersports adventures as needed, poolside refreshments daily, including fresh-blended fruit smoothies, popsicles, and iced cool towels, free children’s menu options at Coral Crab Café for kids 5 and under (one free meal per paying adult) and an assortment of Key West coupons. Thanks again for your review and we look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

we stayed in a suite overlooking the ocean for 5 days. We were very impressed with the size of the unit. The shuttle was handy for getting into the main part of town, but a couple of times we chose to walk a mile or so to visit several places and then we met the shuttle to get home. The staff was very friendly and we particularly were pleased with the concierge and the handout she had for places to visit, etc. Our room was clean and comfortable.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 7, 2014
Dear Guest:

Thank you for writing this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 1, 2014

Beautiful room.nice view of the ocean.service at the restaurant was a little slow, but food was good when it got there.after a beautiful day out on a boat watching for dolphins and snorkeling, we came home to a black out.Our hotel lost all power for twelve hours.It seems to be a normal occurrence.definitely challenging to dress for dinner.no air that night.ugh!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 31, 2014
Dear Guest:

Thank you for taking the time to write this review. We did experience a power outage during your visit and apologize for any inconvenience this may have caused.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitts Hill
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2014

Nice property and I enjoyed the beach we rented chairs for $10 for all day. The shuttle service to Duval Street was nice as well. Plus they gave bogo free coupons and dropped you right at the site. Have a wonderful time!

Room Tip: rooms in back are not as quite.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 3, 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your birthday getaway and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2014

We stayed here for 2 nights as part of a weekend deep fishing getaway. We wanted to be away from all the Duval St craziness, so I picket this place. It's right across the street from the only nice beach in Key West, so we loved that. It's also 8 minutes away from the airport with a free shuttle. The property is a bit old but it has that Key West charm. We loved it!

Room Tip: Ask for an ocean view, if not available, a pool view
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 3, 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to your return visit!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Park, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2014

Very nice property. I was here over the Thanksgiving weekend 2013 for my niece's wedding. Good central location to everything I needed. My only complaint is they can only give you ONE parking pass. This is a problem when you have a couple family members that arrive separately with vehicles.
Also, we were promised breakfast vouchers (something the bride and groom put into the room block agreement) and we had to jump thru hoops to get those.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, March 3, 2014
Dear Guest:

Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Suites Key West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 44 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Despegar.com, Priceline, TripOnline SA and Odigeo so you can book your Sheraton Suites Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Suites Key West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.