We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beach Wedding!” 5 of 5 stars
Review of Sheraton Suites Key West

Save Saved
You added Sheraton Suites Key West to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Suites Key West
3.5 of 5 Hotel   |   2001 South Roosevelt Boulevard, Key West, FL 33040   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
5th Night Free & Credit
Ranked #26 of 41 hotels in Key West
Annapolis, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Beach Wedding!”
5 of 5 stars Reviewed April 25, 2013

My daughter and I came in for a friend's wedding on Smather's Beach. The room was perfect for us with the "sweet amenities". Loved having two tvs, the wet bar, and dual doors into the spacious bathroom. We had great beach access, and the pool was awesome. FYI, the pool and tiki bar waitstaff rock. The reception was held here too and the food was delicious and the staff was very accommodating. The optional breakfast buffet was excellent - they had bacon and sausage in addition to other hot foods. And it was good bacon too, for bacon aficionados. We took the shuttle downtown occasionally. I would stay here again because it's away from the downtown noise but you felt like you were in the Caribbean. I also liked how close we were to the airport. Very convenient!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 29, 2013
Dear Guest:

Thank you for taking the time to write this positive review! We are delighted to hear you enjoyed your stay with us at the Sheraton Suites and look forward to your return visit!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,372 people have reviewed this hotel

Traveler rating
    512
    542
    177
    73
    68
See reviews for
434
560
24
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Augusta, Maine
2 reviews
5 of 5 stars Reviewed April 25, 2013

Rooms were clean and smelled clean. Liked that there were all white linens, you know that they were bleached. Pool facilities were clean and well maintained and they offered a towel service. Breakfast buffet was good but I think it should have been included in the price. Pool side service with drinks and food was good too. Shuttle service intown was a great feature and the beach across the street was beautiful!

There were no kids activities and there was no spa mentioned to us.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 29, 2013
Dear Guest:

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us and look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2013

Overall this is a nice hotel. Our room was clean and spacious with a large bathroom and kitchenette area, with Starbuck coffee each day. We had no view, but didn't want to pay extra. Already was pricey ($250/night) for our family, but still way cheaper than the northern side of the island. It is across from the beach but also had a nice pool, which the kids enjoyed too. It wasn't too busy, since many prefer the beach. We had to cross a busy road to get to the beach so we went early int he morning, came back to hotel and relaxed and hit the pool in the afternoon. Downside of this hotel is that it is not near any attractions, other than the beach. You must drive, get a cab or there is a shuttle, I believe, but with little ones who still need car seats, that is not an option for us, so parking was pricey at times. One thing I really liked was that we were asked what time of day we would like housekeeping- which really helped out since we have kids who still nap. Lots of smokers outside was annoying- all right by stairs that we all have to pass through.... probably the most annoying thing about the place. Needs to be no smoking at common areas.... Otherwise a pretty good family hotel.

Room Tip: We were on a no smoking wing- didn't know we would get that- was nice to be further away from it...
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 22, 2013
Dear Guest:

Thank you for writing this positive review! We are glad to hear you enjoyed your stay and look forward to your return visit to Key West!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Crosse, Wisconsin, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2013

this was a perfect spot on the island. right across from Smathers Beach (which has great chair rentals and umbrellas, paddle boards, etc) The rooms were great size, quiet, and very tidy. ALL of the staff were terrific from the check in, bar, room service, etc. The pool is quiet, refreshing, and great to come back to after the beach. Traveled with 2 kids (7 and 10) met lovely travelers from all over, used the concierge for booking day trips. Wifi was not too great--but not there to work so it did not matter. Loved the towel service, free parking, and the grounds are beautiful around the pool and garden area. Some things are a bit worn or dated...but suited us just fine as we were at the pool or beach the entire time.

Room Tip: ask for garden view, pool side or ocean view.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, May 6, 2013
Dear Guest:

Thank you for the positive review! We look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 11, 2013

The room was spacious, clean, and modern. We loved the decor! The property has a lot to offer: nice pool, good restaurant, and in a good location. If you want to get to Duval...rent a scooter! Can't really walk anywhere from this spot, but it's all good if you rent.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 15, 2013
Dear Guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay at the Sheraton Suites and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

We arrived quite early (before noon) and for the heck of it decided to ask if a room might be available for early check in. Not only did they let us check in early, we upgraded to an ocean view suite for $40! Since we were early, we decided to have lunch on the patio by the pool - heavenly! Room was beautiful, clean and accommodated 3 of us comfortably. Also, we had our dog with us and found plenty of nice, grassy areas for her potty breaks - with waste receptacles. Usually, at pet-friendly hotels, I have to steer our little dog around other dogs' waste. Not here. It was very clean. The amazing thing is that there was NO pet fee! The only negative is that it is close to the airport so there was a little rumbling now and then of a jet taking off. It certainly wouldn't keep me from staying there again.

Room Tip: Beach view is worth the price of upgrade.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 15, 2013
Dear Guest:

Thank you for taking the time to write this review! We are delighted to hear you enjoyed your stay with us and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BeachRach
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 10, 2013

The rooms were average and the beds were comfortable but the pool was horrible and old looking. Good proximity to the beach. Not great housekeeping staff (knocked many times very early in the morning).

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, April 15, 2013
Dear Guest:

Thank you for taking the time to write this review. All reviews are passed along to staff for training and improvement purposes.

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Suites Key West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 41 hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Official Description (provided by the hotel):
An oasis from the everyday, the Sheraton Suites Key West is a luxurious all-suite hotel. Near Smathers Beach, Duval Street, Mallory Square, fishing, snorkeling, windsurfing, biking, or kayaking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Starwood, Tingo, Travelocity, Booking.com, Otel, Despegar.com, Priceline, BookingOdigeoWL and Venere so you can book your Sheraton Suites Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Suites Key West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.