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Pier House Resort and Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 153 Reviews
5.0 of 5 stars
61
4.0 of 5 stars
46
3.0 of 5 stars
10
2.0 of 5 stars
22
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 70 hotels in Key West
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  • Hotel class: 4 of 5
  • Rooms: 142
  • Address: 1 Duval St Key West, FL 33040
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Perhaps nothing is more "Key West" than the Pier House Resort and Caribbean Spa -it's like no other. Elegant accommodations, lush gardens, a private... This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool
Check Rates: $363 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Pier House Resort and Spa

( 33-37 of 153 )
“Great location. Be aware of nonstandard rate schedules in KW”

Pier House Resort and Spa

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4 of 5 stars
Heidelberg, Germany
Nov 30, 2007
2/2 found this review helpful

Great location at end of Duval Street. Only a couple blocks to the late night party scene. A small beach by the bar, nice heated pool, told by friends (locals) the restaurant is really good. Overall pretty good little resort. The not-so-good: Can be noisy during big events due to the couple bars adjacent to the property. Spa services are expensive. We were upgraded to a suite because our 2-queen-bed room was needed by a family. It was nice and spacious with a tropical feel. It was expensive even with the standard room rate ($304 sat/sun, $209 wk days), but compared with rest of KW area prices were on par...in fact if you go by KW prices it was a reletive value. Still seems like a lot though. We didn't have a choice as our house was being packed out and we needed someplace to be for last few days there and all hotels in area were booked because of the world championship offshore boat races. That week had it's own rate schedule. Be aware KW does not do a standard summer/winter rate schedule! The on-season is winter; however, there are 'special' rate schedules with the local hotels that are not advertised. These include but not limited to: Lobster Fest in late July, Fantasy Fest in late Oct, Boat Race weeks twice a year, 6wks in spring for spring break, and holidays.

  • This TripAdvisor Member:
    • Liked — Location!!!
    • Disliked — Price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bondrey's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: March 29, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: $363 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Location, Location, Location”

Pier House Resort and Spa

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5 of 5 stars
Ft. Lauderdale
Nov 26, 2007
2/2 found this review helpful

Park your car and walk or bike ride everywhere! This hotel is wonderful and in the best location on the island. Nice rooms - GET a 2ND FLOOR ROOM definiately! Pool is nice and beach is cute. If you don't care about the view, the Standard Room (again only on the 2nd floor) was a great room and inexpensive. The Chart Room is a great late night drinking place... and you don't have to stumble too far home!! Loved this place and will come back for sure!!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hbjbmom's Summary
Date of Stay: November 2007
Member since: November 16, 2007
Was this review helpful? Yes No
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Average price*: $363 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Pier House - not the best”

Pier House Resort and Spa

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2 of 5 stars
Napoleon, Ohio
Nov 20, 2007
3/3 found this review helpful

We returned from the Pier House for a 3 night stay last week. The location of this resort is excellent. Just a short walk to everything. The people that worked there treated us great. The pool, beach and gardens were very nice. Anyone staying there, any age will be fine. We were very concerned about the construction and it didn't bother us at all even while we were at the beach area. Here's the catch. The cost of the rooms at this resort is very high but your paying for the location. We were very surprised on the condition and cleaniness of the rooms. If you walked across the carpet the bottom of your feet were black with dirt. In my opinion the rooms compared to an old "Days Inn" type room and we paid for a Harbor View room. This is just a honest opinion and I'm telling like it is so anyone staying here doesn't get their hopes to high for the price your going to pay.

  • This TripAdvisor Member:
    • Liked — The Location.
    • Disliked — Cleanliness of the rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jspang's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: November 29, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Location but dirty”

Pier House Resort and Spa

Nov 19, 2007
2/2 found this review helpful

A group of us stayed at the Pier House for a wedding at the Hyatt next door in November. The first room we were assigned was pretty bad. The patio was about 5 square feet and was shared with 3 other rooms, so that you could look into all three rooms. The closet door was falling off its hinges and the bathroom was covered with mold. The room was across from a public bathroom, so it was quite loud at 3am when people came back from the bars.

We requested a different room, and received one after the first night. The new room was 100% better.

The location of the hotel is great, very close to Duval street and all the nightlife. The hotel is also one of the few with a beach (a bit small but nice.) When we were there they were having some problems with sea weed, so you couldn't swim in the water.

The hotel is a bit outdated and could use renovations. I would recommend the hotel if you're willing to pay a bit more to stay in the newer rooms.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Rooms need renovations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tagretchen's Summary
Date of Stay: November 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: February 22, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Wouldn't Stay Anywhere Else!”

Pier House Resort and Spa

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5 of 5 stars
Mundelein, IL
Nov 14, 2007
3/3 found this review helpful

This is probably the fifth time we have stayed at the Pier House and will definitely stay there again if plans allow for a trip to Key West. I can't say enough about the room, the location, and the services. The pool is wonderful, the beach is cute, the rooms are large and clean, and the people are so helpful. They even started their wonderful service before we got there this time by e-mailing recommendations for activities and restaurants (we tried one fo the suggestions - the Seven Fishes - and were extremely pleased with it). If you are looking for a quiet location that is also in the center of things - this is the place to stay!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
counselme's Summary
Date of Stay: October 2007
Member since: January 25, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Pier House Resort and Spa

( 33-37 of 153 )
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