We initially rented two scooters for a day from the Roosevelt location. The very nice girl who took care of us showed us how everything worked on the scooters, had us do a quick demo ride in the parking lots and had us on our way in short order. The following morning we stopped by to extend the rental for another 24 hours, and the same lovely girl took care of us. We got a different scooter for my husband, as the one from the first day kept trying to stall. Riding home from watching the sunset, we found out that the lights on his new scooter weren't working. Since we were headed straight to the hotel and leaving the following morning, it wasn't that big a deal for us. They apologized for the lights when we told them the next morning. Even got a quick ride back to our hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 1, 2013
Thank you so much for your review. We’re so happy you enjoyed working with Mashayla…..she’s a treasured employee and we think the world of her. It’s wonderful that you had such an enjoyable vacation and you took the time to share your experience with others. We’re so sorry that there were a few issues with your Scooter; but, we’re very fortunate to have one of the best Mechanics, Mike, working with us. When there is an issue he takes care of it right away. We look forward to seeing you on your next trip to Key West. All our best, Jon & Sherry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.