I spent time here last year and was generally impressed. I don´t know if they are under new management. The breakfast is still great and so is the restaurant staff. The problem now is the cleaning of the rooms. Now it appears that the guests have to arrange their time around the cleaning. One day we had to complain as the cleaning managed to oversee the bathtub. They were going to come back and clean it but that meant that we got some more soap instead. The tub was still not cleaned. This despite a daily generous tip. The last whole day spent here we left the room at 10.30. At 1 PM we went back and the room was still not cleaned. This was not a busy day the the hotel. We were asked if all was in order and we informed about the cleaning need. They were going to deal with it right away. But, after a second tour on the beach coming back at 2.45, there was still no sign of cleaning.

Another terrible thing is the the extra Grand water view option. The trees have now grown so tall that you really do not have an undisturbed view of the ocean.

The internet is not really of reliable service either.

So, good, breakfast and breakfast and bar staff. Bad, cleaning and services.

Stayed at this property for two nights. Water view was fantastic, expecially during sunset. First night we were surprised by a firepit and "Smores" which we heated over the fire ourselves. Even though we are seniors I must say this property is great for those with kids. Plenty of water activity off the small north beach. The small south beach was way cool with lots of hidden locations among the many trees. Begging grey squirrels everywhere but not a problem.
The activities manager has been there for 27 years and has the enthusiasm and energy of a high school cheerleader.
When the wind blows across the water it can be rather cool this time of year but still better than North Illinois weather!
Pool area was secluded and away from wind with a great waterfalls. Kids pool seperated from adults pool by rock wall which was nice. Staff was very accomodating regarding where to visit and where to eat.

Hotel is right on the gulf. Very nice pool area (two separated pools, one adult only). Two small, but pretty, beaches (but then again the keys aren't known for their beaches). The kid's nature trail is a good activity for the young ones. Attentive and helpful staff. Not the newest hotel but the rooms are large and well maintained. The only annoyance I found was the additional parking fee, given that a car is about the only way to get there.

We stayed at Hilton key largo for 4 nights and were pleasantly surprised! We booked an ocean view room and when we arrived we were on the 3rd floor with a room facing the ocean, but horrible view of treelines. We went to the front desk, told them our situation and were immediately placed in an beautiful 4th floor ocean view room! The rooms arent spectacular, (it is an older resort) but they are clean, comfortable and the 4th floor views are incredible! We have 2 young children that were very entertained by resort activities, the pool and even a campfire with smores! We were also thoroughly impressed with the courteous staff. The only downside was the $14/daily parking fee. This seemed a bit ridiculous, however our fees were removed because it was our anniversary. Overall, great resort!