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“Great hotel, great staff - wish we could have stayed longer!” 5 of 5 stars
Review of Hampton Inn Key Largo

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Hampton Inn Key Largo
2.5 of 5 Hotel   |   102400 Overseas Highway, Key Largo, FL 33037 (Formerly Key Largo Resort at Manatee Bay)   |  
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Ranked #2 of 17 hotels in Key Largo
edinburgh, scotland
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Great hotel, great staff - wish we could have stayed longer!”
5 of 5 stars Reviewed March 17, 2013

We stayed at the Hampton Inn for one night as part of a trip down the keys and I really wish we could have stayed here longer. The hotel really does deserve it's high rating.

Location:
We managed to drive past the entrance as it's not that obvious so just look for a very large concrete tower which is just before the hotel as you head south. There are lots of restaurants just a short drive away and a Publix supermarket close by as well.

Hotel:
Overall, the hotel was very pleasant, well-maintained and very clean. The communal areas were very pleasant and the rooms were great. The rooms were a very good size - we had a sofa and a desk area with a balcony. The decor was really nice and the room just felt really clean and well cared for.

Amenities:
There is a small beach at the hotel and a tiki bar. Sadly we didn't visit the Tiki bar but it looked good when we saw it the next day. There is also a fitness centre in a free-standing building which has modern, well-maintained equipment. There is also a laundry room and the reception staff will sell you washing powder if you need it.

Breakfast was a buffet and there was plenty of choice and good quality.

Customer service:
One of the great things about this hotel is the customer service. Everyone we encountered, from cleaners to reception staff were very friendly and helpful. The hand-written note from the Manager on arrival in the room was also a very nice touch and made you feel as if the staff really do care about their guests.

Keep up the good work!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 27, 2013
Thank you for taking the tome out to leave us a nice review. We do appreciate your feedback. We are happy to hear that you’ve enjoyed yourself as you did, though it was short lived! We pride our employees on their great customer service and the ability to communicate greatly with each guest. Comfort and cleanliness! Can’t wait to see you back!!!!

Sincerely
Public Relations Manager
Kymone Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Williston, Vermont
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2013

Stayed here for a weekend and we were pleasantly surprised at what a cute place this was. It doesn't look like much from the parking lot but it sits right on the bay and has a small beach where you can sit in lounge chairs or take a swim. The sunset is beautiful here too. There is also a nice heated pool and tiki bar. The free buffet breakfast was a nice bonus also and even though it was fairly crowded it was kept neat and clean and well stocked. The women at the desk were also super friendly and helpful! We would definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 27, 2013
Thank you for taking the time out of your busy schedule to leave this great review! We appreciate the effort in doing so. We are very grateful for your business and look forward to you staying with us in the future. Again thanks for your valuable time.

Kindest Regards
Public Relations Manager
Kymone Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntersville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 16, 2013

I am generally a big fan of Hampton Inn but this one is an exception. I paid $249 to say one night in room 228 and was thoroughly disappointed. The air conditioner didn't work and the room didn't have the freshness that I usually see at Hampton Inn. The shower had that "cheap hotel sticky shower floor" feel.

The worst of the experience was waking up to see blood streaks on the pillow case (bed bugs?). Next, I opened up the single serve coffee pot and found it already full of water with hundreds of small bugs floating around. I freaked! I suggest passing this place by!

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, General Manager at Hampton Inn Key Largo, responded to this review, March 19, 2013
I want to apologize for the unfortunate experience that you had at our hotel. The comfort, health and safety of our guests is of the utmost importance. We appreciate you bringing this to our attention and have quickly addressed the problem.

Kind regards,
Christina Gilbert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york city
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

Stayed with my husband in room 226 overlooking the pool. King room with sofa bed and desk area. Clean! Bed is wonderful! Staff is friendly on check-in with 10% discount for local restaurant, cookies and coffee in lobby :) Free breakfast is a plus. Free parking too and fitness ctr. Shame on you Marriott. All this and dolphins, manatee, grouper and blowfish in the lagoon! I wish they had a restaurant, but they had a funky local with a macaw that set up a tiki bar. Don't miss Mrs. Macs for great food and service about a mile south. My daughter and son in law came for two days from the Gulf Coast and loved it too!

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 27, 2013
Thank You for taking the time out of your busy schedule to leave this nice review. We do appreciate your feedback and your stay here with us. The staff here guarantees 100 percent satisfaction. Nice friendly faces with great comfort!

Kindest Regards
Public Relations Manger
Kymone Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clermont, FL
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 14, 2013

Hampton Inn Key Largo is a very nice hotel centrally located in Key Largo. Walking distance to great eating at Fish House/Encore. also walking distance to Dolphin Cover. This hotel has a nice little beach. Kayaks and/or paddle boards can be delivered to the hotel for your usage. Kayaking on the bay and paddle boarding right from the Hotel is Awesome. Can even Kayak headed North for some great dining as well. Hotel staff helped with all our needs. Very happy with this location and will continue to stay there.

Room Tip: Get one of the rooms overlooking the beach/bay. Excellent way to end the day on the patio.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 27, 2013
Thank you for taking the time out of your busy schedule to leave this great review! We appreciate the effort in doing so. We are very grateful for your business and look forward to you staying with us in the future. Again thanks for your valuable time.

Kindest Regards
Public Relations Manager
Kymone Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 11, 2013

I cannot thank the Hampton Inn enough for saving our trip to Key Largo. After the conditions at our previous hotel deteriorated, we were forced to leave in the middle of the night. I called and Joyce at the front desk was amazing! It was 3 o'clock in the morning and she held and open room so we'd have a place to stay and not have to turn and drive back home. The room was perfect and the housekeeping staff was very nice. Tiki bar out by the pool made the trip for us hands down. After a hectic 24 hours, I was happy to have a bed and a shower that was so nice, but Don and Mango the parrot really helped make our trip fun. Don works at the bar, and is such a great guy! He's a local and knows anything you want to know about Key Largo. He kept the bar open 2 hours later than originally scheduled to serve guests who were having fun. Excellent customer service all around!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 14, 2013
Thank you for your feedback! First of all sorry your trip didnt start off on the right foot, We are happy to hear that you found joy in staying at our property. We do value your time spent here with us as much as you enjoyed yourself! Our staff is fully equipped to help in any way nessary ! We would more than love to have you back with us again!

Sincerely,
Kymone Fuller
Public Relations Manager
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Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

My husband & I stayed with this property and were so happy! The front desk was extremely helpful - Thanks Chondra!!! The rooms are so clean and spacious. The full service breakfast was a great start to our trip to Key West!!!

Thanks Chondra for a great introduction to The Keys!!!!!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Public Relations Manager at Hampton Inn Key Largo, responded to this review, March 8, 2013
Thank you for taking the time out of your busy schedule to leave this great review! We appreciate the effort in doing so. We are very grateful for your business and look forward to you staying with us in the future. Again thanks for your valuable time.

Kindest Regards
Public Relations Manager
Kymone Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Key Largo

Address: 102400 Overseas Highway, Key Largo, FL 33037 (Formerly Key Largo Resort at Manatee Bay)
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Key Largo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Key Largo 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Key Largo Hotel Key Largo
Key Largo Hotel
Key Largo Resort Manatee Bay
Hotel Key Largo

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