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Kelly Seahorse Ranch: Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: #10 of 26 attractions in Amelia Island
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Attraction type: Horseback riding stable
Address: 7500 First Coast Hwy, Amelia Island, FL 32034
Tel: 904-491-5166

TripAdvisor Traveler Reviews

Reviews of Kelly Seahorse Ranch

( 1-5 of 8 )
“Great Horses, Great Service, Great People Too.”

Kelly Seahorse Ranch

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5 of 5 stars
Pittsburgh, Pennsylvania
Oct 6, 2008

I have visited the Kelly Seahorse Ranch several times and I am actually shocked at the bad reviews I have read here. The only thing "Stoked" was correct on was the great horses they have and he shows that he has no sense of humor. I have taken many family members and friends to Jim and Kelly's ranch when in town visiting and have had nothing but great experiences every time. Their customer service is top notch. I have ridden horses all over the place and have had my own horses. I know the dangers riding a horse can pose. I am impressed not only with their quiet, beautiful, trained horses, but their safety practices, great customer relations and patience in taking the extra time with even the most fearful of riders. Their humor and jokes are lighthearted and fun -- not in the least insulting. As far as their picture service goes, it's not just a picture... it's a souvenir kids! Time, expense and distribution go into any service. I went whitewater rafting and paid ten bucks for my picture, and that was ten years ago! The prices are not unreasonable at all if you know how expensive horses are to keep. Did you know they have 20 of them? I don't believe they are getting rich at this. They truly love what they do, and it shows. I agree with "Melroby". Don't let the bad reviews mislead you. We are lucky to even have such a unique service in the first place. I have ridden in a lot a bad places who soon went out of business because of untrained horses and unprofessional help-- no wonder. Maybe there is good reason why they are the only game in town. They are doing it right. Go and have a great time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“A True Review of Kelly Seahorse Ranch”

Kelly Seahorse Ranch

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5 of 5 stars
melroby
Sep 29, 2008

I took my husband to Kelly Sea Horse Ranch for his birthday.
We had a wonderful time. The horses were friendly, beautiful and easy to ride. I recommend Kelly Sea Horse Ranch to everyone.
I read the negative review of this Ranch and don't let them mislead you. The horse are beautiful and clean, they were not old mares. The staff was very helpful and extremely knowledgeable of the area. They do take your photo while you are riding and I
was able to request a photo at the end of the trip of my husband and
I with the horses. I would give Kelly Sea Horse Ranch 2 thumbs up and I plan on going there again in the future.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“A Horse Friendly Place, Not a People Friendly Place”

Kelly Seahorse Ranch

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1 of 5 stars
Daytona Beach
Jun 14, 2008
3/3 found this review helpful

Okay, just went out today 6-14-08 and just got home. Drove all the way from Daytona Beach on a recommendation from a friend and I was very disappointed. I took my girlfriend for her 21st birthday.

The horses are amazing. They were clean, tame, and very well trained for the ride. They for the most part did all the steering and we just went for a ride. There was nothing bad about the horses.

The trip started sour when my girlfriend was offered to get on a horse first to demonstrate how to ride while they instructed her in front of everyone. There were two guides, one male and one female (the female was nice). The male did the instructing; there were more insults than instructions. He made comments about how he doesn't know how she has a driver's license because she obviously can't follow directions (in front of everybody) then proceeded to laugh after all of his own jokes. These kind of comments went on for about 5 minutes.

The walk through the trails and on the beach had great scenery, but like one other reviewer said, you may as well take this ride alone, because if you're with anyone else on the ride you won't be able to hardly look at them until you get done.

Walmart has better customer service. I feel horrible because I could have chosen to give my girlfriend a different present for her birthday, and instead I ended up giving her one that she hated. She gave it so much of a chance to like it, but we were treated like the guides couldn't wait to get everyone off the horses. The workers/guides had no personality - it really was an assembly line process. It's the kind of service where when you get there they point to a stack of papers and say "fill out a waiver", then when your done they say "take it and go pay here". After that... "come with me I'll get you on your horse". Very dry and not an enjoyable group of people to be around (the guides weren't enjoyable, the whole party I was with had more of a friendly character).

I have been to other horseback riding ranches, and Kelly Seahorse Ranch is in business to make money, not because they enjoy their job. They seem to love working with horses, but they're horrible at dealing with people. Overall I would've waited or driven (seriously, I would've forked over the extra money to fly somewhere else just to go to a different ranch). I chose Kelly Ranch because of the recommendation I got and the beach scenery. In the end we gave up about 8 hours and $120 that we can't get back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Great experience on the ride; customer service issues”

Kelly Seahorse Ranch

May 18, 2008
4/5 found this review helpful

If I was to rate just the experience of the horseback ride, I probably would have given it 4/5. There was a little more to it that left me with a bad taste.
The experience of horseback riding through the tropical trails and on the beach was one that I won't soon forget. The scenery was beautiful, and seeing it on horseback was fantastic. If you have never experienced this, I would highly recommend it...that is, if you have the means.
I agree with a previous reviewer. It is expensive for an hour long ride, and the price for a photo, which was not of the best quality by the look of the proofs, is ridiculous.
Unfortunately our experience started on a sour note. The owner was very rude to me on the phone before we arrived for our ride. We missed our turn due to a heavy traffic condition caused by a serious accident. When I called for directions, the owner made several comments that were condescending and frankly quite insulting. I guess when there is no competition, there was no need for him to make any effort to provide good customer service in any way, let alone use common courtesy and speak to me in a polite, respectful manner.
If they weren't the only game in town, I would have canceled.
I am not telling anyone not to go to the Kelly Seahorse Ranch. It really was a nice ride. Just sharing what I experienced.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“What a great way to celebrate a birthday!”

Kelly Seahorse Ranch

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5 of 5 stars
St. Petersburg
May 5, 2008
2/2 found this review helpful

I, my husband, and my best friend took this ride on 5/2/08 and enjoyed it immensely. The horses we rode were very well trained, well groomed, and gentle. What a way to celebrate a birthday! (I won't say which one, but I'm well past 39!) I only wish the ride could have been longer. The beaches were pristine and it was an ideal time of year to do this. I suspect it would be perhaps uncomfortable in the very hot weather (temperature was about 76 degrees on the day we rode), but I would recommend this to anyone within the age and weight limits. Unfortunately, my friend's "significant other" had to stay behind because he was over the weight limit, but I thought it was well worth the money. I only wish we had something like this where I live over here on the West Coast of Florida in St. Petersburg.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews of Kelly Seahorse Ranch

( 1-5 of 8 )
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Kelly Seahorse Ranch: Management Resources

Kelly Seahorse Ranch Address

7500 First Coast Hwy, Amelia Island, FL 32034
Tel: 904-491-5166