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Omni Amelia Island Plantation Resort: Traveler Reviews

4.0 of 5
6800 First Coast Highway, Amelia Island, FL 32034
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Omni Amelia Island Plantation Resort
Ranked #10 of 14 hotels in Amelia Island
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297 reviews from our community

Traveler rating
    93
    96
    58
    28
    22
See reviews for
Families
98
 
Couples
101
 
Solo
6
 
Business
47
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
4SEASONS
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“H,igh expectations balloon deflated quickly.”
3 of 5 stars Reviewed November 11, 2012

One bedroom very nice with plenty of space for a couple,ocean view terrific. Staff very pleasent. You know when it is not just "quite right”! Well it's not "quite right". Food is mediocre at best and twice the price at a good restaurant in the town of Fernandino. Breakfast buffet ok but food dried out. One of the times we got a dirty cup. Went there late one morning and early another, same problem both times(no excuse) . The bar: you can order tomato juice from room service but can't get it at the bar? Food and beverage department got a long way to go. Member of Omni program asked for 2pm check out (they are at 90%) they said it is not possible. Also program states water and amenities night of arrival: never happened. So they don't honor loyal members! No-one at the beach to take care of beach chairs/towels etcetera so if they are out they are out. Not possible to get beach service (drinks/food) . So the big question: Would we come back and stay here or recommend to friends? Big resounding NO!
PS. the place is difficult to get in and out of; signs are terrible (in case you have your own vehicle)

Room Tip: stayed in room 609 .
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 247relax247 about Omni Amelia Island Plantation Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visit_OAIP, Manager at Omni Amelia Island Plantation Resort, responded to this review
November 14, 2012
We are extremely sorry to hear that your experience with our resort was much less than satisfactory. It is our mission to exceed our guests expectations and clearly we fell short in regards to your dining experiences. A new Director of Food & Beverage as well as a new Executive Chef recently joined our team and we are confident that our staff and service levels will continue to gain momentum not only in the area of food & beverage but throughout the entire resort. We also apologize that your late check out request was not honored, however those circumstances are based on availability and occupancy levels, not primarily on select guest status. It is also regretful that you did not receive your water upon arrival but we hope you were able to enjoy the perks and points that a Select Guest membership provides including morning beverage service.

We are happy to hear you enjoyed the oceanfront accommodations and resort location, therefore we hope you will reconsider not staying with us in the future so that we may rekindle your faith in our property. Your comments have been forwarded to our executive team for review and training opportunities. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chuluota, Florida
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
“I'd visit again!”
4 of 5 stars Reviewed November 6, 2012

Had the opportunity to visit the Omni last weekend. We had an ocean view room. The hotel is beautiful, the room was comfortable, the view was unbelievable. The hotel is undergoing some construction right now on a new convention center - should be fabulous. Didn't dampen our fun. We had a cocktail party at the golf clubhouse - beautiful sunset, fire pit, good food, good friends.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PeggyJoe about Omni Amelia Island Plantation Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visit_OAIP, Manager at Omni Amelia Island Plantation Resort, responded to this review
November 8, 2012
Thank you for the wonderful comments and rating! Sounds like everything you experienced from the rooms to the view to the club house cocktail party - was all around fabulous - and we could not be happier for you to share that. By the sounds of your review title, you will be visiting again - we look forward it!
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Dallas, TX
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Beautiful place to have a meeting or spend a vacation”
5 of 5 stars Reviewed November 5, 2012

The Omni Amelia Island Plantation Resort was a beautiful place - set between large live oaks with Spanish moss and the beautiful beach. The hotel and its meeting facilities were great and I think each room has a view of the ocean. Our room was wonderful and was nicely appointed and well-cared for by the housekeeping staff. There was a fair amount of construction going on at the time, but the hotel and restaurants and meeting facilities were functioning without missing a step. The golf courses were outstanding and the food service at the restaurants was excellent. As part of our meeting, the hotel provided a beach party one evening with excellent food and entertainment by some of the activities staff. This was quite a distinctive experience. All in all, this was a beautiful facility and we thoroughly enjoyed our stay and we would return in a heartbeat.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tmorgan about Omni Amelia Island Plantation Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visit_OAIP, Manager at Omni Amelia Island Plantation Resort, responded to this review
November 8, 2012
Thank you for sharing your positive experiences! Its so nice to hear how much you enjoyed our location, oceanfront accommodations, function space and culinary options - all things we pride ourselves upon - despite the current renovations taking place. We look forward to hosting you again whether it is for another company excursion or a personal vacation.
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Jacksonville, Florida
Top Contributor
116 reviews 116 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
“Improvements are amazing”
5 of 5 stars Reviewed October 29, 2012

Updating a previous post: Since the situation in the hotel lobby, we have not returned to the hotel itself. It's unfortunate what occurred and it was obviously an isolated case. We continue to enjoy the pleasures of the OAIP property and support the staff and planned events during the year.

We love shopping at the stores around the lake, meeting friends for drinks at the Boardwalk Bash, and eating at Marche Burrette, the Falcon's Nest, and the Veranda. We're happy to see the arrival of the Farmer's Market on Saturday mornings and love the vast selections of fresh fruits, vegetables, flowers and plants. We also love the prepared meals at the Market, the kettle corn, and flavored honey.

OAIP is a wonderful family destination with continued improvements underway for the guests' and property owners' enjoyment. OAIP is a special destination for business meetings and family vacations, and it will always be a special place for those who call it home.

Room Tip: Great place for business and families.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by Sheila6851 for Amelia Island
Ask Sheila6851 about Omni Amelia Island Plantation Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visit_OAIP, Manager at Omni Amelia Island Plantation Resort, responded to this review
November 8, 2012
Thank you for taking the time to make updates to your previous review. As you mentioned, the lobby incident was unfortunate. Nevertheless, we are extremely grateful that the isolated incident did not dissuade you from mentioning the positive experiences and elements of your visits with the plantation. It's wonderful to hear you enjoy our new weekly farmers market! We are very fortunate to have it here and we look forward to its continued success as well as your future visits. Thank you for the excellent rating and comments.
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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Staff is GREAT!”
4 of 5 stars Reviewed October 26, 2012

I just completed a stay at the Omni Amelia Island. Thanks to the fantastic staff. The Catering events were fantastic, the food good and the staff...

The staff were prompt, courteous and all had a fantastic attitude.

It's always hard to be upbeat during contruction and remodeling so kudos go out to all who made our event A+.

Room Tip: The Sandcastle rooms are privately owned condos so they vary in decor. A little bit of a hike but a...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask C M about Omni Amelia Island Plantation Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visit_OAIP, Manager at Omni Amelia Island Plantation Resort, responded to this review
November 8, 2012
Thank you for your wonderful review! We are so happy to hear you enjoyed yourself while visiting us and that you were especially happy with the events you attended. We look forward to hosting you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Omni Amelia Island Plantation Resort

Also Known As:
Omni Amelia Island Plantation Hotel Amelia Island
Omni Amelia Island Plantation Hotel
Hotel Amelia Island
Resort Amelia Island
Amelia Island Plantation
Address: 6800 First Coast Highway, Amelia Island, FL 32034
Phone Number:
Region: United States > Florida > Amelia Island
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotels in Amelia Island
#2 Luxury Hotels in Amelia Island
#5 Romantic Hotels in Amelia Island
#6 On the Beach Hotels in Amelia Island
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
We are happy to announce a complete renovation project so spectacular, we call it the Re-Imagination of the Omni Amelia Island Plantation Resort! This incredible $85 million re-imagination broke ground November 2011 and will continue until Spring 2013. During the re-imagination project, the hotel pool and beach club will be closed, but there's still a world of things to enjoy on this inspiring 1,350 acre resort! Stroll along 3.5 miles of uncrowded beach collecting shells, play in the sparking wave-filled ocean, or relax at the largest poolscape in Northeast Florida. Take a swing on any of our three Audubon International Certified Sanctuary golf courses that not only challenge players of all levels but also preserve the natural heritage of the game and the wildlife that thrives there. Tennis enthusiasts can enjoy our twenty three Har-Tru® tennis courts managed by Cliff Drysdale Tennis professionals, while families can register for a number of recreational activities including nature tours, Segway tours, Kid's Camp and Gamers teen lounge. Rejuvenate mind and body at the Spa and Salon with a signature treatment, visit our shopping village including Red Otter Outfitters and Chico's, or experience a culinary delight at one of our many convenient dining locations. When the re-imagination is complete in Spring 2013 the resort will offer 155 additional oceanfront rooms and suites new lobby with floor-to-ceiling ocean views and joint check-in for hotel and villa guests. The new poolscape will feature an infinity pool overlooking the splash-friendly family pool with two nearby hot tubs, children's pool and poolside bar and restaurant. Lastly, don't forget to check out Heron's Cove Adventure Golf! Please note, The Villas of Amelia Island Plantation are individually unique and different, coming with varying views, sizes and locations. Some feature fully equipped kitchens, dining areas, spacious living rooms, multiple baths and private bedrooms. Most complexes have at least one pool. ... more   less 
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