The hotel is very nice, when we checked in our coffee maker was not working, and they replaced it right away, i request a pair of slippers they took many hours to take them to the room, i was with my husband whom was attending a conference at the hotel and we were told at the front desk that breakfast was included in the rate, however, when we went to have breakfast at the restaurant, we were told that before 9:30 it had to be taken in the conference room only and then afterwards it could be at the restaurant, we were a bit upset by this because if breakfast is included it is no matter the time is taken, we even had to claim one day that we were charged the breakfast because they said we could not eat before 9:30 at the restaurant, they credited afterwards, another thing was that I called the front desk and ask if i needed an appointment for the hair salon and i was told no, that there was always someone there during hours of operation, so on a friday at 2 pm i called to go and was told that the person had gone for the day and there was nobody to do my hair, it upset me because you expect a hotel of this category to have someone available during normal operating hours, and more personnel especially that they had a lot of guests because of the conference, the lady at the salon told me that they could not do my hair because there was nobody there, that i needed to call beforehand and do an appointment , i explained that the front desk told me otherwise, they still did not helped me, so I ended up not doing my hair at all and i had a dinner that night, breakfast was okey but nothing extraordinary, they should have a more international breakfast, i even had to order boiled eggs one day and they ended up not arriving before i was done, and another thing was that we wanted to go to fernandina in the shuttle bus and it was 7 pm and we were told that no shuttle was available at that time to take us or bring us back, on a friday, also, when we were checking out, there was no bellboy available and we had to drag our luggages ourselves,

Just returned from a wedding at the Omni and can't say enough good things about it. They're renovating so the pool was closed but other than that it was very pleasant

Stayed at the OAIP for 4 nights for a business conference. I was fortunate to get a room furthest away from the construction currently taking place so I did not have to contend with the noise. The room was nicely appointed and well kept. Meals were not bad at all.

The hotel itself is not close to outside amenities such as shopping and even on the property the various restaurants are a bit spaced apart so that walking is a task. I had a lovely Asian mojito in the lobby bar though.

Trip advisor should add more buttons for Phenomenal, AhMazing and Super Fantastic so I can appropriately review this wonderful property. I have been on the road for a while traveling for business and so badly needed a break. We decided to take a mini vacation and visit the Omni Amelia Island Plantation Resort.. I was only sorry, it was a mini vacation.. We didn't want to leave.. We stayed at a standard double room facing the ocean. Listening to the waves at night and watching the sun coming up was great.. but what made our vacation special was the service from the staff. My parents in law joined us along with my brother and family. We celebrated mother in law's birthday on a Saturday morning during the breakfast. .. Everyone from front desk staff to the restaurant team and the bell staff and catering staff, joined in on the celebration and made it so special for her and she left with tears of joy in her eyes.. my 9 year was spoiled by all the staff members..
Rooms are clean and good amenities, staff is so friendly and the southern hospitality is definitely in their blood. All the staff sincerely like what they do.
Spa is so relaxing and so flexible with your schedule, price is not bad.. amelia wheels staff so patient with all of our requests and so friendly. Beautiful views every where..
Yes, there is major renovation going on.. but it didn't bother me or my family a bit. i can't wait to see the finished product.. I am definitely going back again in March 2013 for the re-imagination opening.
Excellent meeting space and amenities. The property is situated in thousands of acres.. but when you need a shuttle it takes less than 2 minutes to pick you up from the front desk.
Rick and Mitch the door men are such a pleasure. Carrie the Sales manager is a sweet heart. She will help you find the best deal. Don from the Golf pro shop made so many calls to locate a basket ball for my nephew on a Saturday morning and that is not even his job. Omni Select guest amenities (morning coffee & beverage service and free internet) was a plus.
Breakfast buffet is plenty with different stations and healthy meals. Price is right.. I could go on and on...
Over All, the BEST experience.. I was relaxed, truly vacationed, treated royally and ready to welcome us back... thank you to the staff of Omni.. See you in March 2013.