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“our stay at country inn & suites” 3 of 5 stars
Review of Country Inn & Suites By Carlson, Miami (Kendall)

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Country Inn & Suites By Carlson, Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Kendall, FL 33183   |  
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Ranked #4 of 7 Hotels in Kendall
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Phillisburg, Nj
Top Contributor
65 reviews 65 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked 4 rooms for our birding family and friends and had a quick 1 night stay.
This hotel is located in a mall/restaurant complex so it is super convenient for shopping (including grocery - Publix) and dining.
The hotel structure itself is old - it was the old Wesley Inn. Ever since Country Inn & Suites took over the ownership, they haven't stop renovating it. According to the Director of Sales, they have plan to replace carpet, appliances, and other facilities by phases. Although it was an old hotel, you can really see their hard work on updating amenities and facilities.
Overall, we had a great experience staying here. We will stay here again when we are back.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We unfortunately had to overnight at this hotel and we were very disappointed. It is old and tired. There seems to have been minimal at best attempts at upgrading but to no avail.

The couch was so stained and dirty we had a lay a towel over it just to sit down. In the living area the TV was so small it was very difficult to watch.

The breakfast was standard and the staff very nice.

When I read other reviews I wonder how low are the expectations of that patron that a comfortable bed and a clean room are a big deal. Isn't that what we are paying for.

Too many other places to stay in Miami, this place needs a major overhaul.

Room Tip: Go somewhere else.
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  • Stayed April 2015, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, 1 week ago
I want to start by thanking you for taking the time to let us know about your recent stay, your feedback is very valuable to us. I do apologize, as it sounds like you did not have a good experience at all. We are working to ensure each guest has a pleasant stay. We still working on the renovation and we hope you may gives us another opportunity once we are done. Again,please accept my sincerest apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Miami (Kendall)

Address: 11750 Mills Drive, Kendall, FL 33183
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Kendall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Miami (Kendall) 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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Also Known As:
Country Inn And Suites Miami (Kendall)
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn Miami Kendall
Miami Country Inn

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