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Country Inn & Suites By Carlson, Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Kendall, FL 33183   |  
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Ranked #5 of 8 Hotels in Kendall
Miami, Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Tired hotel”
3 of 5 stars Reviewed yesterday NEW

We unfortunately had to overnight at this hotel and we were very disappointed. It is old and tired. There seems to have been minimal at best attempts at upgrading but to no avail.

The couch was so stained and dirty we had a lay a towel over it just to sit down. In the living area the TV was so small it was very difficult to watch.

The breakfast was standard and the staff very nice.

When I read other reviews I wonder how low are the expectations of that patron that a comfortable bed and a clean room are a big deal. Isn't that what we are paying for.

Too many other places to stay in Miami, this place needs a major overhaul.

Room Tip: Go somewhere else.
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  • Stayed April 2015, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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261 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Trinidad and Tobago
Top Contributor
104 reviews 104 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I made a one layover here. This hotel comes with a great location, clean facilities and a decent breakfast. I would like to make special mention of the staff members who were helpful and courteous, particularly Manager Louis.
Cons:
1. One elevator for guest use slows you down
2. Noisy on early mornings as you can hear clearly movements on the corridor

Stayed April 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, 1 week ago
I sincerely apologize for the noise you encountered. This is a very busy time of the year and it can be a bit louder than normal sometimes. I'm truly sorry it was an inconvenience during your stay. I hope this incident does not in fact deter you from returning. I have no doubt we can exceed your expectations should you choose to give us another chance!
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Caledon, Canada
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night here recently. Check in was fast and friendly. Room was clean although the carpets needed cleaning. Fridge, microwave was handy. WIFI worked well. Bed was comfortable. The included breakfast was pretty good. Great location, close to shopping etc. Front desk fellow recommended a Cuban restaurant nearby, and it was great too, (Thanks!)

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, 1 week ago
Thank you so much for taking the time to let us know about your recent stay in our Hotel. We're glad to know that our hotel served you wll during your stay with us. We look forward to seeing you again.
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Additional Information about Country Inn & Suites By Carlson, Miami (Kendall)

Address: 11750 Mills Drive, Kendall, FL 33183
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kendall
#4 Business Hotel in Kendall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Miami (Kendall) 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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Also Known As:
Country Inn And Suites Miami (Kendall)
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn Miami Kendall
Miami Country Inn

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