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“An Excellent Value” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Miami (Kendall)

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Country Inn & Suites By Carlson, Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Kendall, FL 33183   |  
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Ranked #4 of 7 Hotels in Kendall
Certificate of Excellence
Baltimore, Maryland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“An Excellent Value”
5 of 5 stars Reviewed May 2, 2013

We stayed for 4 days and three nights and the hotel overall was excellent. The common areas and our room was spotless.
My partner is a bit of neat freak and she flips out at some hotels if there is anything dirty. Not a speck other than the sand I trekked in :-). Good water pressure, the room did feel kind of old ( in a decorative sense and had one of the old big box tvs) but that did not bother us, there was even a poster up acknowledging that the rooms are a little dated. Still a good deal to my mind after staying there.


We were there to sleep, and spend the days snorkeling or on the beach. Never even saw the pool. This was right by the Florida turnpike (nmake sure your rental car has sunpass!) and so we were able to jump on the highway very quickly. Breakfast was good, the only complaint is no non-dairy milk, my lady is lactose intolerant. Not a big thing, otherwise excellent. On our deaprture day, breakfast was supposed to start at 6 AM but the food was out and we were eating by 5:45 AM or so.

The only other slight complaint is there are free coffee and tea but the hot water was always drained from the tea. There was always coffee but not that.

Overall, very happy to have stayed here, I'd recommend going down the road to La Carretta to eat for Cuband or Dr. Limon a little further away.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, May 23, 2013
Thank you for your review. Our excellent housekeeping department makes a shine brightly.
That is why we are a three star Hotel with a five star attitude. Hope to see you again. Best Regards.
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324 reviews from our community

Traveler rating
    108
    133
    44
    20
    19
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120
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Palm Bay, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed in the hotel from April 5 to 7,2013. It was my daughter's birthday and I wanted something nice, secure and in a good area.The room was nice, spacious and well kept.We had a fridge, microwave, a safe and a LG TV. The breakfast was excellent, it had everything one would like for a good meal in the morning and it was served in real plates and utensils (not the disposable ones). Finally, the staff was attentive to every detail and request.
We definitely stay there again.
PS. I notice that the general manager read and comment each and every entry in tripadvisor. That is the best way to keep informed about the guests experience and make improvements as necessary.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, April 10, 2013
Thank you for letting us be part of your birthday celebration. We have the best location in Kendall and we are a three star hotel with a five star attitude. Hope to see you again whenever you are in this area. Best Regards.
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Columbus
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2013

Overall, it was a nice property. The outside was beautiful and there were many nice stores and restaurants within walking distance.
We had what appeared to be a smaller than normal room that was a little cramped.
The staff was great and helpful.
One thing that bugged us were the tiny little bugs around the bathroom sink.
Good breakfast but not enough seating.
A minor thing, but one of the chain's trademarks is fresh baked cooking. They served boxed cookies.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, April 10, 2013
Thank you for your comments. We are working right now on some Hotel issues, next time you visit us you will see them. Again thank you for staying with us and let us know how was your stay.
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Winneconne, Wisconsin, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 3, 2013

We did have a problem with our room, but when we told the front desk, they fixed it IMMEDIATELY. Made our stay wonderful. They gave us a different room right away. A bigger better room. Our view was great overlooking the water. They have a wonderful patio out back. Nice quiet rooms. comfy beds! Definitely recommend this hotel.

Room Tip: Suites are amazing here!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, April 5, 2013
I am glad we were able to help you. Some of our rooms are Lakeside and this is a very nice area for eating and shopping. Now we have an upscale seafood restaurant the you have to try it next time you are coming to this area. Have a great spring season.
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San Antonio, Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 20, 2013

Hotel was very nice and clean. We stayed for 5 days/4 nights and enjoyed our stay. Room was nicely sized, had a nice view to the water from Town and Country. Our room was taken care of daily and the lady was very friendly. Front desk could use a smile and bit more friendliness to the guests walking in. We wanted to swim, but the pool was a bit dirty, I wouldn't have minded cleaning it, but the tool to clean the pool was not there. Instead, we laid out and got some sun. Breakfast was good. Lots of shopping in the area, hotel is in a shopping center. Visit Casavana if you want a place to eat. They deliver or are a short walk away. Overall, we will stay again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, April 5, 2013
We are sorry that the pool was a bit dirty, some windy days and we are next to the lake with lots of trees. Thank you for staying with us and we are keeping an eye on the pool now during windy days. Hope to see you again whenever you are in this area.
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Belo Horizonte, MG
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 13, 2013

I stayed 5 nights bed was very good .
hotel is clean and nice.
far from beaches.breakfast very good.
bed very good and good pillows.
near dadeland mall good mall in kendall.
easy to go to dolphin mall.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, April 5, 2013
We are glad you enjoy our Hotel and location, we are the best location in Kendall.
Thanks again and hoping to see you in the future.
Best Regards,
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Providence, Rhode Island
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 13, 2013

It was very clean in the rooms but definitely a bit dated. Old curtains and bedspreads, antique-ish fixtures and oldschool magnavox tv make the hotel feel older than what it probably is.

Pool area was ok, but the pool was just a tad dirty - give them the benefit of a doubt and say that maybe we came out prior to it being cleaned.

Complimentary breakfast - cereal, waffles, muffins, fruit, oatmeal eggs and meat of the day (bacon, sausage etc) was good and being able to eat outside while taking in the view of the water and fountain was worth it. 5 min walk across the water ove a footbridge will get you to the shopping plaza which carries pretty much anything you may need for your trip. excellent location for it.

Hotel staff were all very personable and extremely nice.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, March 21, 2013
Thank you for comments regarding our Excellent Breakfast Buffet and the location.
We are working right now on some updates, please visit us again and you will see the difference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Miami (Kendall)

Address: 11750 Mills Drive, Kendall, FL 33183
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Miami (Kendall) 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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Also Known As:
Country Inn And Suites Miami (Kendall)
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn Miami Kendall
Miami Country Inn

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