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“Would Stay Again” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Miami (Kendall)

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Country Inn & Suites By Carlson, Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Kendall, FL 33183   |  
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Ranked #6 of 7 Hotels in Kendall
Manitoba
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
“Would Stay Again”
4 of 5 stars Reviewed March 10, 2013

We stayed here for 3 nights prior to leaving on a cruise. As we had a rental car, it was a good base for going to beaches and visiting Anhinga Trail (Everglades). Hotel is a bit older, but room was comfortable, a bit small'ish but okay, and had a fridge, and our room overlooked a man-made lake with interesting water birds to watch (which our child especially delighted in). When we got early to breakfast was best, as we could get a good table together with a sunny window view; coming later was crowded and we had to wait for a table, and would have to "grab it fast", so it would not be cleaned. Breakfast starts being put away RIGHT at closing time, so keep that in mind if you are a late comer or want to get seconds. There was always something to choose from to get us all going (some days were better than others). Big plus is having real dishes and cutlery (thank you!). Self-serve laundry available, which we used, no problems. I enjoyed the pool one night late evening and had it all to myself. Bonus was the Kohl's next door for shopping - and I believe there was a small Winn-Dixie across the road. Numerous restaurants within short driving distance - Cuban, coal fired pizza, Middle Eastern, etc. A small thing - they did not have warm cookies in the lobby like some other CI & S, but just cheap, store-bought ones in a jar. I saved on calories but the others were disappointed :) Overall a good stay and we would stay again as a base.

Stayed April 2012, traveled with family
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Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, March 12, 2013
We are glad you enjoy our Buffet Breakfast served on real plates and cutlery that makes a big diference. Our location makes us the great place to stay and shop and eat.
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229 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Dublin, Ireland
Top Contributor
88 reviews 88 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 5, 2013

We really liked the hotel, it was great as a base for travel in south Florida, easy reach to Miami or Key West. The hotel was cosy, the tea and coffee making facilities in the lobby was a nice bonus. The room was nice, very clean and had a pleasant smell, we just thought it was a bit unusual to have only bath tub and toilet in the bathroom and the sink was situated in a kind of corridor just behind the front door but it was fine.
The complimentary breakfast was quite basic, not great selection and the food was served in plastic dishes, there aren't enough tables and chairs for all the guests.
The hotel is located just next to a shopping mall which is handy, you will definitely need a car to be able to get around, the parking is free.
The staff was very helpful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, March 12, 2013
Thank you for your comments, I guess you miss the real china during breakfast, the disposable plates are just to go. Anyway next time you visit us you will see it. Thank you again for the comments.
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Waldorf, Maryland
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 5, 2013

The hotel is actually in a great location with a nice mall and lake view (man-made) within walking distance. The hotel is pretty dated. The rooms haven’t been updated in quite some time. I believe this location is independently owned and the owner does not have the money to upgrade. No flat screen TV’s, non-modern design, dated furniture and a weird smell. Absolutely nothing spectacular at all, although I was only staying here because I had to work in downtown Miami and it was the night of the BCS Championship Bowl Game so no hotels available downtown until the next day. The reception staff was good. My waiter for the free breakfast wasn’t rude but wasn’t pleasant either; he acted like I was bothering him. My room was ok for one night, however one of my coworkers had ants in his room (on bottom level) and couldn’t change rooms due to the game and they were booked for night. I can’t say I would stay here again and I can’t say it was the worst stay ever either.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, February 8, 2013
Thank you for your comments on our Excellent location and by the way we are in the process of upgrading the Hotel.. See you next time. Best regards.
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Dublin, Ireland
Top Contributor
258 reviews 258 reviews
84 hotel reviews
Reviews in 91 cities Reviews in 91 cities
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed January 7, 2013

The hotel gets bonus points for being walking distance from a big mall with a pleasant lake view, for using china instead of styrofoam for breakfast, and for the helpful staff at reception - but unfortunately, there were some minus points too...

Our room smelt of stale cigarette smoke (as did the 4th floor corridors) but all the windows are bolted shut so it is impossible to get any fresh air circulating. By the end of our stay it was just stifling - recycled air since how many years, you just don't want to think about it.

Breakfast was OK - a good selection - but the tables were dirty and staff made no effort to wipe them clean for the next diners. I complained on our second day, since I don't think guests should be having to clear other guests' mess away. It improved marginally, but the tables were still full of crumbs from previous diners. They also only have one - ONE - toaster, so there is an inevitable queue. It would not be too hard to just buy a second...

Overall, we would probably stay again, since it was good value for money, but some things could be improved, as stated above.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, January 24, 2013
Thank you for taking the time and let us know about your Hotel experience. I see you notice that we use real china to serve the breakfast and the buffet is excellent. We are working on an outdoor breakfast patio so you will have more space during busy time.
Thank you again for staying with us.
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Port Orange, Florida
1 review
5 of 5 stars Reviewed December 5, 2012

If you find yourself travelling in the Miami/Kendall area, please make an effort to stay at this property! The facility is very clean and the personnel is great! If you need reccommendations for what to do in the area, Carmen can certainly help with that! She gave great advice during my stay! For those wanting to visit the South Beach area, it isn't much of a drive and very easy to find from this location! Make sure to see Pilar in housekeeping as she does a great job keeping the facility clean and her staff is amazing! Would definitely stay again and have already reccommended to others! Thanks for the great stay!

Room Tip: Room 314 I believe it was, is conveniently hidden around a little corner and kind of set off to itse...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, December 7, 2012
It was nice to get your feedback and we hope to see you whenever you are in thise area.
Have a Merry Christmas and the best for 2013
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Prague, Czech Republic
Top Contributor
53 reviews 53 reviews
53 hotel reviews
Reviews in 43 cities Reviews in 43 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 30, 2012

Pleasant simple hotel in the suburbs of Miami. Receptionists are friendly and fast check-in/out. The hotel has ample free parking, a small outdoor pool, behind the hotel is a shopping center. The rooms are quite old and worn out, the old carpet in the room does not inspire too clean impression, on the shower curtain´s rod is rusty. Bu the bed was comfortable. Simple (for Europeans) breakfast with good fresh waffles is served free of charge, but space/room for breakfast is very small.

If you get a good price and the hotel can be recommended, but it certainly need renovation.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review, December 5, 2012
Thank you for your comments and we are working on new spaces and upgrades.
Wishing the best duriing the Holidays !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Miami (Kendall)

Address: 11750 Mills Drive, Kendall, FL 33183
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Miami (Kendall) 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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Also Known As:
Country Inn And Suites Miami (Kendall)
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn Miami Kendall
Miami Country Inn

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