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“review” 3 of 5 stars
Review of BEST WESTERN PLUS Kendall Hotel & Suites

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BEST WESTERN PLUS Kendall Hotel & Suites
3.5 of 5 Hotel   |   8560 SW 124th Avenue, Kendall, FL 33183-4600   |  
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Ranked #1 of 2 hotels in Kendall
kendall, United States
1 review
1 helpful vote 1 helpful vote
“review”
3 of 5 stars Reviewed 3 weeks ago

Customer service poor. poor ownership. did not feel like employees are trained consistently - different people stated different rules. The pool was good. The hot tub water stank. TV options were good but quality of TV poor.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 people have reviewed this hotel

Traveler rating
    173
    64
    9
    3
    9
See reviews for
105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Charlotte, North Carolina, United States
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed very much staying at this place. It was clean and the service was great. The room was nice and the food was good. I enjoyed fresh oatmeal with nuts, raisins and fresh fruit. I enjoyed the coffee with non-dairy flavored creamer. I enjoyed fresh fruit. The internet was very slow but everything else was very nice. I did not swim or use the fitness room but they looked nice. Very nice stay.

Room Tip: We had an end room on the second floor. It was really nice.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnton, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel was a great place to stay. It was very clean and the rooms were a comfortable size. The staff working were great, friendly and helpful. The breakfast was good, and it was something different from day to day. This was a great perk for my family. We stayed 4 days, and it was nice to have something different. The pool area was clean and it was plenty of chairs to accomadate people at the pool. The hotel is in a great area and it was easy to get to shopping centers, grocery store and the beach. The only complaint I have is the lack of towels and wash cloths. They were always out of clean towels and we had to wait mid day to get them. I was upset that the final day I was there, we had gone to the beach. When we returned, housekeeping did not leave us washclothes. I went to the front desk and was told housekeeping was gone for the day and they did not have towels and washcloths. Housekeeping was returning the next day around 7am. The problem with that was we were checking out at 6am and had a 12 hour drive home. Other than the towel/wash cloth situation, this is a great place to stay.

Room Tip: Bring your own towels and wash cloths.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed the accommodations, the breakfast, the service. The only thing we were a bit frustrated with was the slow internet service. Everything else was wonderful. I enjoyed the breakfast: great fresh cooked oatmeal with nuts, raisins and fresh fruit. I enjoyed unlimited coffee with flavored non-dairy creamer and the fresh fruit to eat. The bed was very comfortable and everything was clean and nice. Staff was very helpful and kind.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commerce Twp, MI
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our visit to this hotel was in twp stays, both before and after a family wedding in Key West. When we returned on Sunday evening and were checking in again, the staff member remembered us and asked if the family wedding was good. It was nice that they took the effort to remember our reason for travel. Every staff member smiled and verbally greeted you upon seeing you anywhere in the hotel. Rooms were clean!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

We ended staying for almost a month in the hotel because my mother was recovering from knee surgery. We got a room with the kitchen-net. The room is big, bathroom big also and has a nice glass door separating the master bedroom from the sofa bed, kitchen and dining table. Very clean and spacious. The down side is that the kitchen-net does not have an oven, it does have a microwave, big fridge, very very small sink and stove top. The only thing that the pots where so worn out that the Teflon was conning off so we had to buy new ones. The other thing that I didn't like is that although they offer laundry services they have a laundry room but only has one washer and one dryer for all the hotel and that they are a little old that it took one hour each. But other than that is great. The breakfast buffet is great with lots of options, location is great with lots of shops, restaurants and movie theater walking distance from the hotel. The staff was very friendly and helpful. They have a small pool and fitness room and offer passed to LA Fitness that's across the street. Will definitely will be my pick for next time I'm in Miami.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

I have tried other hotels in the Kendall area and always come back to Best Western. This hotel is clean, comfortable and fairly priced. Staff is friendly. Breakfast is good! And the internet is free! There is no charge for parking. And its by a shopping center/movie theater so when I go off with my friends, my husband can keep himself entertained!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Kendall Hotel & Suites

Address: 8560 SW 124th Avenue, Kendall, FL 33183-4600
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kendall Hotel & Suites 3.5*
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Also Known As:
Best Western Kendall Hotel And Suites
Best Western Kendall Hotel Kendall
Kendall Best Western

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