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“Nice Hotel near Miami” 5 of 5 stars
Review of BEST WESTERN PLUS Kendall Hotel & Suites

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BEST WESTERN PLUS Kendall Hotel & Suites
3.5 of 5 Hotel   |   8560 SW 124th Avenue, Kendall, FL 33183-4600   |  
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Ranked #1 of 2 Hotels in Kendall
Okotoks, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Nice Hotel near Miami”
5 of 5 stars Reviewed January 28, 2014

My wife and I found this hotel very comfortable and inviting. The staff members we encountered were extremely friendly. We have no regrets with this as our choice of hotels to stay at in Kendall and did so on our return four days later.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
    194
    78
    11
    4
    10
See reviews for
119
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50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
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English first
Barrie
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 26, 2014

Stopped here on a trip down to the Keys. Ideally located just South of Miami and a short drive to Key Largo. Rooms are clean and comfortable. Stayed in a room with two Queens the first night and a King mini suite on the second. Would definitely recommend paying the extra for the King suite. Customer service was great and the "free' breakfast has something for everyone. Add in lots of free parking and this hotel is a winner!

Room Tip: Stay away from 215 as the plumbing is very noisy. Management were notified and promised to look int...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 17, 2014

My 93 year old mother broke her hip while on a cruise and was recovering at the Palace, a nearby rehab facility. I went to Miami to keep her company while she healed. Although there is a Country Inn and Suites closer to the facility, it was at once more expensive and inferior in quality than the Best Western.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, Brazil
1 review
5 of 5 stars Reviewed January 14, 2014

New facilities, big rooms, nice pool and breakfast. Close to Kendall stores, shopping and movies. I would definetly recommend this hotel. It is not close to the beach and downtown area, but in a nice location for shopping. The rates are really good.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spofford, New Hampshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Outstanding facility with immaculate, well appointed rooms and friendly, customer service oriented staff. Nicest Best Western I've stayed at. Facility is close to restaurants, shops and highway, yet its side street is quiet well lit and has excellent parking.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 8, 2014

The staff was very welcoming and they even upgraded us to a mini-suite. The lobby was warm and pleasant. Our room was great. Breakfast was very good. Hotel was centrally located and easy to get around. Google maps gave the wrong directions.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed December 31, 2013

Lewis the evening person on duty at the front desk was completely unreasonable on New Years Eve. The only people in the lobby were our group. He insisted on offending us by keeping the TV on, even though we were the only people in the lobby. It was in case someone else might walk through the lobby and need to glance at the TV. If there were other people there, we could have understood it, but it was just us.

Also, there were never enough towels. Other people, not just our group, complained about the rationing of pool towels. Coffee packets were not put in the room everyday.

Finally, the toilet in one of the rooms backed up. They wouldn't give us a plunger, and told us not to use it until the next day! We had to go out and purchase our own plunger. I would not recommend this hotel.

  • Stayed December 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy O, General Manager at BEST WESTERN PLUS Kendall Hotel & Suites, responded to this review, January 3, 2014
Dear Patricia J,

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Your willingness to share your recent experience is genuinely appreciated.

Please accept my sincere apology.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Kendall Hotel & Suites

Address: 8560 SW 124th Avenue, Kendall, FL 33183-4600
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kendall Hotel & Suites 3.5*
Number of rooms: 120
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Also Known As:
Best Western Kendall Hotel And Suites
Best Western Kendall Hotel Kendall
Kendall Best Western

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