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“For the price you pay an excellent hotel” 5 of 5 stars
Review of BEST WESTERN PLUS Kendall Hotel & Suites

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BEST WESTERN PLUS Kendall Hotel & Suites
3.5 of 5 Hotel   |   8560 SW 124th Avenue, Kendall, FL 33183-4600   |  
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Ranked #1 of 3 Hotels in Kendall
Brasilia, Brazil
1 review
“For the price you pay an excellent hotel”
5 of 5 stars Reviewed January 14, 2014

New facilities, big rooms, nice pool and breakfast. Close to Kendall stores, shopping and movies. I would definetly recommend this hotel. It is not close to the beach and downtown area, but in a nice location for shopping. The rates are really good.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    203
    85
    13
    4
    10
See reviews for
125
83
20
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Spofford, New Hampshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Outstanding facility with immaculate, well appointed rooms and friendly, customer service oriented staff. Nicest Best Western I've stayed at. Facility is close to restaurants, shops and highway, yet its side street is quiet well lit and has excellent parking.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 8, 2014

The staff was very welcoming and they even upgraded us to a mini-suite. The lobby was warm and pleasant. Our room was great. Breakfast was very good. Hotel was centrally located and easy to get around. Google maps gave the wrong directions.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed December 31, 2013

Lewis the evening person on duty at the front desk was completely unreasonable on New Years Eve. The only people in the lobby were our group. He insisted on offending us by keeping the TV on, even though we were the only people in the lobby. It was in case someone else might walk through the lobby and need to glance at the TV. If there were other people there, we could have understood it, but it was just us.

Also, there were never enough towels. Other people, not just our group, complained about the rationing of pool towels. Coffee packets were not put in the room everyday.

Finally, the toilet in one of the rooms backed up. They wouldn't give us a plunger, and told us not to use it until the next day! We had to go out and purchase our own plunger. I would not recommend this hotel.

  • Stayed December 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cathy O, General Manager at BEST WESTERN PLUS Kendall Hotel & Suites, responded to this review, January 3, 2014
Dear Patricia J,

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Your willingness to share your recent experience is genuinely appreciated.

Please accept my sincere apology.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Richey, United States
1 review
5 of 5 stars Reviewed December 27, 2013

Always great! the staff are very professional and kind. Hotel is spotlessly clean and located near lots of shopping. Stores are all in walking distance. Plenty of choices to eat as there are many restaurants.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed a couple of days at this hotel and was very pleased with the amenities and staff. The bed was comfortable and the room was clean. The staff is very helpful and accommodating. The location is perfect if you intend on traveling while you're in Miami because the Turnpike is near. It's in walking distance of a movie theatre and many shops. I would definitely recommend this hotel and I will return for another stay.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 5, 2013 via mobile

Traveled with family for a funeral. While a handicapped accessible room was not available for my 90 year old mother, Cynthia at the front desk went above expectations by promptly calling housekeeping for a shower mat for the tub and was very caring and concerned. The hotel is a great value in its price range compared to other area hotels - contemporary decor; comfortable, clean, quiet rooms with a fridge; ample, albeit standard, breakfast fare included. (Way better than the Country Inn Suites nearby with it's dated decor, TVs, and facilities.) Gertrudis in housekeeping also went above expectations by coming down while we were checking out to warn us we had forgotten clothes hanging in the closet. We definitely enjoyed our stay during a difficult family time for a funeral. Caring, concerned staff made a real difference! I will definitely stay here again.

Stayed December 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Kendall Hotel & Suites

Address: 8560 SW 124th Avenue, Kendall, FL 33183-4600
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kendall Hotel & Suites 3.5*
Number of rooms: 120
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Also Known As:
Best Western Kendall Hotel And Suites
Best Western Kendall Hotel Kendall
Kendall Best Western

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