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“Great place” 5 of 5 stars
Review of BEST WESTERN PLUS Kendall Hotel & Suites

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BEST WESTERN PLUS Kendall Hotel & Suites
3.5 of 5 Hotel   |   8560 SW 124th Avenue, Kendall, FL 33183-4600   |  
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Ranked #1 of 2 Hotels in Kendall
Palm Harbor, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great place”
5 of 5 stars Reviewed January 8, 2014

The staff was very welcoming and they even upgraded us to a mini-suite. The lobby was warm and pleasant. Our room was great. Breakfast was very good. Hotel was centrally located and easy to get around. Google maps gave the wrong directions.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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297 reviews from our community

Traveler rating
    194
    78
    11
    4
    10
See reviews for
119
79
19
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Spanish first
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English first
Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed December 31, 2013

Lewis the evening person on duty at the front desk was completely unreasonable on New Years Eve. The only people in the lobby were our group. He insisted on offending us by keeping the TV on, even though we were the only people in the lobby. It was in case someone else might walk through the lobby and need to glance at the TV. If there were other people there, we could have understood it, but it was just us.

Also, there were never enough towels. Other people, not just our group, complained about the rationing of pool towels. Coffee packets were not put in the room everyday.

Finally, the toilet in one of the rooms backed up. They wouldn't give us a plunger, and told us not to use it until the next day! We had to go out and purchase our own plunger. I would not recommend this hotel.

  • Stayed December 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy O, General Manager at BEST WESTERN PLUS Kendall Hotel & Suites, responded to this review, January 3, 2014
Dear Patricia J,

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Your willingness to share your recent experience is genuinely appreciated.

Please accept my sincere apology.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Richey, United States
1 review
5 of 5 stars Reviewed December 27, 2013

Always great! the staff are very professional and kind. Hotel is spotlessly clean and located near lots of shopping. Stores are all in walking distance. Plenty of choices to eat as there are many restaurants.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed a couple of days at this hotel and was very pleased with the amenities and staff. The bed was comfortable and the room was clean. The staff is very helpful and accommodating. The location is perfect if you intend on traveling while you're in Miami because the Turnpike is near. It's in walking distance of a movie theatre and many shops. I would definitely recommend this hotel and I will return for another stay.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 5, 2013 via mobile

Traveled with family for a funeral. While a handicapped accessible room was not available for my 90 year old mother, Cynthia at the front desk went above expectations by promptly calling housekeeping for a shower mat for the tub and was very caring and concerned. The hotel is a great value in its price range compared to other area hotels - contemporary decor; comfortable, clean, quiet rooms with a fridge; ample, albeit standard, breakfast fare included. (Way better than the Country Inn Suites nearby with it's dated decor, TVs, and facilities.) Gertrudis in housekeeping also went above expectations by coming down while we were checking out to warn us we had forgotten clothes hanging in the closet. We definitely enjoyed our stay during a difficult family time for a funeral. Caring, concerned staff made a real difference! I will definitely stay here again.

Stayed December 2013, traveled with family
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Key West, United States
1 review
5 of 5 stars Reviewed December 2, 2013

This hotel is in a safe neighborhood within walking distance to movies, restaurants, and most of the stores you'd want to visit. Any other stores are just a short drive away. Ice skating rink a few miles away. Centrally located for all the standard Miami-area tourist things like the zoo and Seaquarium. Breakfast buffet is superb -- wide variety of items to please everyone. Clean, comfortable. A really awesome place, right off the Turnpike. I highly recommend it.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendall, Miami, United States
1 review
5 of 5 stars Reviewed November 30, 2013

For me and my family this was the perfect place to stay. Nice, clean, good service, good location, could not ask for more. And don't forget about the breakfast, it was excellent. It was a very good experience for us.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Kendall Hotel & Suites

Address: 8560 SW 124th Avenue, Kendall, FL 33183-4600
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kendall Hotel & Suites 3.5*
Number of rooms: 120
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Also Known As:
Best Western Kendall Hotel And Suites
Best Western Kendall Hotel Kendall
Kendall Best Western

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