We were here for a family reunion.. I had two reservations because I had to extend my stay. We came back on Saturday and key didn't work. Went to the front desk. The hotel charged both credit cards, so transactions were pending. I called 1-800 best western and was told that the hotel could cancel pending funds. Credit card didn't take for the transaction because there were funds pending. Called 1-800 number again and was told hotel would fix it. This went on for at least an hour. Funds still have not been credit back to my credit cards, and still had to use another credit card to pay for original stay plus extra day. Will not stay at another best western again. The only good thing I found was housekeeping is excellent
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- Also Known As:
- Best Western Kendall Hotel And Suites
- Best Western Kendall Hotel Kendall
- Kendall Best Western