The Courtyard is located in a convenient location near Dadeland Mall (for those looking to shop), the metro, US 1, and a highway. It was well situated for my trip since I was covering a large area in Miami with my visits and outings. The hotel had renovations going on for its cafe/bar/restaurant area but it was not a nuisance. They did provide free complimentary continental breakfast so at least something was easily within reach. It was also very close to a supermarket which was also convenient.
One drawback is that self-parking is not easy (no on-site parking). Daily valet costs $11 (or half for Platinum Marriott members).
The rooms are standard Courtyard fare which is decent. Internet worked well and was free.
The room's sleep quality was good with no outside noise coming in (5th floor) and good curtains to block light.
My one issue with this hotel was housekeeping's inability to clean the bathrooms. My first of two nights there, right after checking in I had to shower to go meet some folks and I noticed some long hairs on the floor, on a corner of the sink counter, and on the tub's ledge. I was rushed to leave but called the front desk to have them clean the bathroom fully the next morning (it was new year's eve so no cleaning staff around that night). The next morning, I confirmed with the front desk the request. When I returned later that day, the sink area and tub had been cleaned but the floor was not touched. My question is, if a guest (a Platinum one at that) calls and complains the bathroom is not clean and requests it to be cleaned, wouldn't you expect the cleaning to be extra thorough? Apparently not. This hotel needs to ensure not only that housekeeping staff knows how to properly address a complaint but, more importantly, how to clean bathrooms.
It is a shame as the hotel is well situated and priced; and front desk and valet staff were responsive and friendly. But I will not stay here again with the bathroom's cleaning experience.
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- Also Known As:
- Courtyard Miami Dadeland Hotel Miami
- Miami Courtyard
- Miami Marriott