Requested a day rate as I had a few hours to kill before a late afternoon meeting nearby. The front desk clerk quoted me a rate of half the full day rate. I agreed and checked in. When leaving the hotel a few hours later, I was informed that I would need to pay the full day rate. After trying to reason with the clerk, the imbecile Operations Director further refused to honor the rate I had been quoted. The clerk then changed his story to say that the rate he offered me was only "conditional" on the managers approval (probably fearing he was going to be fired). What a joke. For a rate difference of $60 he allowed me to leave the hotel seething and for sure never coming back. What a pity as it was very convenient to a place I will need to visit frequently, but fortunately there are plenty of others to choose from at the same price....
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- Also Known As:
- Courtyard Miami Dadeland Hotel Miami
- Miami Courtyard
- Miami Marriott