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“Great location in Miami” 5 of 5 stars
Review of Hotel Indigo Miami Dadeland

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Hotel Indigo Miami Dadeland
3.5 of 5 Hotel   |   7600 North Kendall Drive, Kendall, FL 33156   |  
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Ranked #7 of 8 Hotels in Kendall
Vienna, Virginia
1 review
“Great location in Miami”
5 of 5 stars Reviewed February 10, 2013

The hotel was ideally located, beautifully decorated and staffed with helpful, efficient people. They were helpful in finding me a pharmacy for my cold and the Fairchild Tropical Gardens. They were also helpful on the phone in making reservations and deciding to rent a car vs. use taxis.

The happy hour and dinner were very nice, and it was great not to have to go out, since I was recovering from a cold. The breakfast, on the other hand, was pre-cooked.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_GM, General Manager at Hotel Indigo Miami Dadeland, responded to this review, February 22, 2013
Thank you for taking the time to fill out a review. I'm delighted to hear that the staff was helpful and that you enjoyed our happy hour and dinner service. We appreciate your candid feedback on the breakfast and take all comments very seriously. I hope that you will considered returning to our hotel when you have occasion to visit Miami again.
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386 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Antigua
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2013

The Hotel Indigo is a small, well situated property. The rooms were very clean and had a fresh, bright decor. We stayed there for three weeks while dealing with some medical issues at South Miami Hospital. We were given a special rate for this reason and a mini fridge and microwave which we requested were put in our room free of charge. The hotel offers a special rate for persons who are using the Baptist Hospitals. There is a free shuttle that will take you anywhere within a three mile radius. This includes Dadeland Mall, The Falls and many other stores. The staff were extremely accommodating. The only issue we had was that the hotel was quite noisy, you could hear people in the next room or hallway. Also, the windows did not open in the room, but there is a nice courtyard or pool area where you can relax outside.

Room Tip: Rooms next to elevators are noisier.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_GM, General Manager at Hotel Indigo Miami Dadeland, responded to this review, February 22, 2013
Thank you for taking the time to fill out a review. We're delighted to hear that you enjoyed your stay and the convenience to Baptist Hospital. I hope that you will consider returning to our hotel when you have occasion to visit Miami again.
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Clearwater, Florida
Top Contributor
413 reviews 413 reviews
60 hotel reviews
Reviews in 119 cities Reviews in 119 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed February 1, 2013

This hotel could be a real nice place. The front lobby is very nice and well decorated except the lobby lounge chairs need cleaning. The front desk staff was very friendly and helpful. The hotel maintenace appears to not be kept up. I stayed on the second floor and the carpet in the hallway was very dirty and large black marks on it. Our room had an open junction box in the wall that had not been properly covered up after the installaion of a fire alarm. The coffee mugs in our room had black sludge in them and it was evident that they had not been cleaned. There also was hair in the bathroom sink. The room was nicely furnished though and the beds were confortable. The televison was a 36" flat panel but there was no Hi-Def service (One of my pet peeves). Also a very limited channel line-up. With a little effort, this could be a great place to stay.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, February 17, 2013
Dear Mark0076,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the cleanliness of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
Top Contributor
66 reviews 66 reviews
55 hotel reviews
Reviews in 30 cities Reviews in 30 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 30, 2013 via mobile

I booked this hotel because of a 24h layover in Miami and I wanted to stay close to Dadeland mall, I did not rent a car and I specifically searched for a walking distance hotel from the mall; big mistake, it is relatively close to the mall but there is no way you can walk on that road! It would be a 10-15 minutes walk but on a road with no sidewalks or anything. I am the adventurous kind and I don't mind making a little effort to avoid a super expensive miami taxi... But no way I could have walk there! Something else i did not like about the hotel is the first impression, you step in and there is the restaurant just next to the reception, which would be ok, but the smell .. Ugh the smell is like fried oil... I did not like it at all. Also wifi connection is so poor, I had o stand on the edge of the bed to get some, and still on and off.
A good thing is the staff, the kindest! Both night and morning shift, really really nice people.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, February 12, 2013
Dear Lmiss,

Thank you for your review and your recent stay with us. I appreciate and wish to thank you for the kind words for the staff. On the other hand, please accept our apologies for the not up to par experience on some aspects during your stay. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 27, 2013

We stayed here for a wedding in January. The staff was friendly and helpful. Newly redecorated, wood floors, nice tile in bathrooms, comfy bed. The room was comfortable. The TV was acting up a bit so they compensated by giving us free breakfast. Internet was fine, did not have time to use the pool. Very convenient for Dadeland Mall and shopping.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_GM, General Manager at Hotel Indigo Miami Dadeland, responded to this review, February 22, 2013
Thank you for taking the time to write a review. I'm delighted to hear that you enjoyed your stay with us. I apologize for the issue that you experienced with your television. However, I am happy to hear that the staff in good gesture offered you breakfast for the inconvenience. I hope that you will consider returning to our hotel when you have occasion to visit Miami again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 16, 2013

Bed Bugs are keeping us awake at 5am right now! We are having a winter getaway from NYC. Our entire Florida trip should be very pleasant until we staying in this hotel. There are Bed Bugs in their room. We called the front desk yesterday and they recognized quickly, switched room and deduct one night expense for us. However, either our clothes were bed bug infested already or they have bed bug everywhere. They are biting us again at this room.
It is so frustrated to even think about how to deal with the aftereffect.
Travelers be aware!!!

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, February 5, 2013
Dear Jay W,

Thank you for bringing this to our attention. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 44 cities Reviews in 44 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed January 8, 2013

I have stayed at another Hotel Indigo prior to our stay at this hotel in Dadeland so I was optimistic about my choice. Good news is it is convenient to Dadeland Shopping or The Falls. We found the staff to always smile and welcome us back into the hotel. Parking is free and that was a plus!

We stayed at The Hotel Indigo for 8 nights in January of 2013. The hotel reminds me of a hotel which is in need of repairs. It has a distinct old Holiday Inn from the 1970's feel. The room was modern and free Internet was included. But after the fourth day, the free Internet no longer worked. We could never get the housekeeping to leave towels. Every night we were without towels. Housekeeping Staff did not speak English, so it was difficult to get our point across..Everyday, something was forgotten to be replenished, coffee, shampoo, glasses or towels. Perhaps, we just overstayed our welcome!

They offered us an inclusion of breakfast with our room rate which we didn't do. The restaurant in the lounge, had the smell of cinnamon which permeated the first floor. Our room was on the first floor and so by the 5 th day, the smell felt overwhelming. There is a Starbuck's right across the street as well as a Don Pan bakery. At least, the Wi-Fi worked at Starbucks.

I did not feel very safe in this location as some of the clientele appeared less than desirable. I never did see security or closed circuit cameras.

This hotel is designed for people that have an agenda and are basically going to only sleep at this hotel. I would not want to spend the day out by the pool here. The pool is not heated either! Also I would insist on a room which is above the first floor. Most of the first floor windows have the headlamps of the parked cars peeking in which offers limited privacy. Also bring your own toiletries. As for towels, get them off the maids cart when you can!

Room Tip: Starbucks and a bakery are across the street so don't sign up for the Hotel Breakfast!
See more room tips
  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, August 15, 2013
Dear MustangRoxie,

Thank you for your feedback and for choosing our hotel. I appreciate and wish to thank you for the kind comments on the staff. I truly apologize for the not up to par experience you had on some aspects during you stay with us. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. We appreciate all guest feedback, and strive to provide excellent service to all of our guests.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Miami Dadeland

Address: 7600 North Kendall Drive, Kendall, FL 33156
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Miami Dadeland 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel Indigo Miami Dadeland offers affordable luxury. Our Miami accommodations are designed as an oasis for travelers looking for an escape from ordinary hotels, but who still desire traditional hotel services. Vacation and business travelers alike can enjoy the location of our Miami hotel with the Miami International Airport (MIA) located just 10 miles away. Vacationers looking for lodging in Miami, Florida can enjoy a stay at our boutique Miami hotel, offering quick access to area attractions like Coconut Grove, Coral Gables and the world-renowned Miami South Beach. Our boutique hotel is also near the Dadeland Mall, one of Florida's premium shopping centers, with over 185 specialty stores. With a convenient location near the Miami International Airport, our hotel in South Miami is ideal for corporate travelers who appreciate the 24-hour Business Center and free high-speed, wireless Internet access throughout the hotel. Our Miami, FL accommodations also provide quick access to businesses such as Beckman Coulter, the University of Miami, Noven, Avmed, Panasonic and the Baptist and South Miami Hospitals. During your stay at our hotel in South Miami, you can cool off with a dip in our outdoor pool, workout in our 24-hour Fitness Center or unwind with a late-night cocktail from Phi Bar or a Starbucks latte from our cafe. For the very best in upscale Miami hotels, choose Hotel Indigo Miami Dadeland. ... more   less 
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Also Known As:
Hotel Indigo Miami

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