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“Great accomodations and location” 5 of 5 stars
Review of Jupiter Beach Resort

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Jupiter Beach Resort
4.0 of 5 Resort   |   5 North Atlantic Boulevard, Route A1A, Jupiter, FL 33477-5190   |  
Hotel amenities
Ranked #3 of 11 hotels in Jupiter
Houston TX
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
68 helpful votes 68 helpful votes
“Great accomodations and location”
5 of 5 stars Reviewed July 11, 2009

We recently stayed at JBR. Our son (16) was in Jupiter playing in a baseball tournament. Rooms were very comfortable-we stayed in a junior suite that had a small sitting room/sofa bed and bar area. Beds were fabulous. Partial ocean view is a great ocean view up the coast line! Bathrooms a little small (actually just small sink area-I'm only female in our family of 4 so bathroom is important!) but very nice (lots of extra shelving for toiletries). Pool is nothing special-just your standard rectangle-but beach is very nice. Had to use laundry three times-2 facilities available. Workout area is nice. Only ate breakfast there-very good. I thought the rate was very reasonable-our friends got even better rates on hotels.com. Eat at The Food Shack down the street - fabulous!

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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502 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2009

We hadn't been at the Jupiter Beach Resort & Spa in 2 yrs and were dying to go back. They had a great promotion that we couldn't pas up.
Got there at 4:00 and was told our room was not ready. Got our cell # and told us they would call when it was ready in approx 20 minutes. 45 minutes later we went back to the front desk and they were just getting ready to call. No problem at all, had a great room.
Was also traveling with family and requested a room close to ours on the same floor. Was told they would try but it was a full hotel due to weddings, etc. They went above and beyond and got our rooms on the same floor and seperated by only one room.
The room was nice but some extra cleaning could be done. The pineapple lamp on the night stand between the 2 beds were coated in dust in the nooks but again, I don't stress about that.
The carpet c
ould of been steamed cleaned. A distinct scent of sunscreen was noticable every time when we walked in but again, this is a beach resort and overall, the upkeep for a hotel on the beach with alot of foot traffic is great.
Rooms are wonderful and we love the bathroom. Not your typical hotel bathroom. Rooms are decorated beautifully (think Tommy Bahama).
Sinclair's restuarant for breakfast is good but dinner is just wayyyy to much. Come on...the entrees are way over priced (averaging in
the mid to high $20.00's). We really didn't want to leave the property for a bite to eat but couldn't justify the high cost of this for a quick getaway. The restaurant was EMPTY at 7:00pm on a Saturday night and I think it would serve them well to have a more rounded/less expensive menu.
Pool was nice with towels and comfortable pool chairs. Seemed the bar staff was short staffed and have a very rude bartender in the afternoon that made it VERY obvious she didn't want to be there but we weren't going to let her ruin our getaway...Besides this one person, the rest of the staff was great.
Beach was nice but we just did some shell collecting and didn't hang out there much. Saw quite a few people enjoying it though.
Would we got back? You betcha!!!!!!

Stayed June 2009, traveled with family
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Waco, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 27, 2009

Conveniently located on a very nice stretch of beach. The hotel is very nice and the hotel staff are professional. The fitness room is very nice for cardio and resistance training. The food is really tremendous but pricey. The beach attendants are really great guys but the cabana bar at the pool has real issues from the attitudes exhibited by the bar staff. But don't let that stop you from staying at this hotel. Just by-pass the pool bar and no stress will be found. Now, the hotel charges $25 per day (8-5pm) to rent chairs and umbrellas and no food or drink is allowed to be brought down to the beach. This is really the only big problem with the Resort. You have to go back and forth from the beach to the pool to get food and drinks or get the beach attendants to bring the food to you. I believe this is a major issue with 95% of the guests regarding whether or not they would return. In 2009, the economy is not the best so other options should be explored by the hotel. The water and the beach are just beautiful and I will return as often as possible. Now you can take food and drink to the beach but you have to move down a ways to enjoy it away from the private beach. The rooms were nice with small balconies and the grounds were very well kept and lighted. Also, the Loggerhead sea turtles nest along this beach and we saw a couple on our stay. Lots of places to eat very near to the resort and lots of things to do.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2009

Found the hotel and staff to be exceptional. This was a quick get away to celebrate our recent anniversary. Found every one friendly and even gave me a great spot right by the front door to park my motorcycle (I think some else also made this comment). Even though there was two weddings going on the resort handled it with no issues. The beach is great as is the pool and snack area. We had lunch out by the pool and it was very good. For dinner we found some nice restaurants in the area. We stopped by the Square Grouper but it was too packed with a special event so we went across the road to Guanabanas Island Restaurant which was very interesting but in a good way. The hotel clientele was a pretty mixed bag with a lot of young families and kids ... this could be because of the weddings. Probably somewhat on the more affluent side than average.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Worth, Florida
Top Contributor
91 reviews 91 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 10, 2009

Stayed here a couple of nights for a small family reunion. We live only 20 miles from here but it was a nice treat as we got to stay later with our relatives in from out of town. Service was excellent and they were able to get us together on the same floor. Food was great, tiki bar was fun and the walks on the beach were perfect. A bunch of us went fishing one day while the girls did the spa and the kitchen even offered to cook up our fish for us. What a treat as we had fresh Mahi that day. We've stayed here before and can't wait to come back.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2009

I stayed at this resort with my wife and three small children. We were charged an extra $100 dollars with no explanation, I only found out by checking my credit card account afterwards. I called multiple times and no one ever returned my calls. Finally when I did get a hold of someone they said it was a "cleaning fee" because they found some food on the floor that I'm sure one of my toddlers left. He said he would have a manager call me, and of course no one has ever called. We will never return and I am still trying to recover the $100.
- Clay Anderton

  • Stayed April 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JupiterManagement, General Manager at Jupiter Beach Resort, responded to this review, May 24, 2009
We are very sorry that your stay did not meet your expectations. We strive to to give all our guests Four Diamond Service levels at all times. An added cleaning fee is only imposed after we find excessive cleaning will be necessary over and above our normal cleaning. Fortunately this is not a frequent occurance.
Jeff Castner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, FL
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 12, 2009

We arrived at the Jupiter Beach Resort thinking that we would be treated to exceptional service for celebration of Mother's Day weekend under the Back Yard Getaway deal. I called the day before to see if we could arrive earlier than the 4 pm arrival. They could not find my reservation. After some digging they found it and suggested I call the following day to see if our room was available earlier. We called the next day and was told to keep calling. Instead we didn't take a chance and arrived at 4 pm. Although our 1-bedroom suite was wonderful, the staff did not seem to be well organized. We brought our dog which the resort advertises under the Pampered Pups program as accepting and providing areas along the beach to bring your dog. However, the manager, bell hops and beach attendants all gave different information. In fact, the manager told us to keep walking down near the public beach to take our dog. When we arrived we were supposed to be given a dog magnet for the door along with a pup bowl and bed. We had to call to get these items along with blankets for the pull-out couch for our kids to sleep on. The pool needed to be cleaned as it was murky with suntan oil. Our closet in the room had a bad urine smell which I promptly told them. They responded by stating they needed to fix it right away. Housekeeping came to the room with air freshner. The food at Sinclairs was presented beautifully. I just wish it tasted better. The fruit flies on the danishes left me hungry. (A cover for the danishes is needed.) Lastly, having called to get a massage at their new spa, the woman on the phone said she would call us back if they had a 9 a.m. appt. available. She called and left a message that the time was taken. She did not provide another time. We ventured out to one of the local ocean parks. The number in the information book in the room was incorrect. Overall, this resort is nice especially if you're bringing your pet, but their organization and knowledge of their own resort is significantly lacking. We're not sure we'll be back again as they tended to be really busy satifying the 4 wedding a day.

  • Stayed May 2009, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jupiter Beach Resort

Address: 5 North Atlantic Boulevard, Route A1A, Jupiter, FL 33477-5190
Location: United States > Florida > Jupiter
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jupiter
#2 Romantic Hotel in Jupiter
#3 Family Hotel in Jupiter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jupiter Beach Resort 4*
Reservation Options:
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Also Known As:
Jupiter Beach Hotel Jupiter
Jupiter Beach Resort Spa
Beach Hotel Jupiter
Beach Jupiter

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