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“You Deserve Better!” 1 of 5 stars
Review of ROMEO-n-Juliettes Caffe

ROMEO-n-Juliettes Caffe
1544 Cypress Drive, Tequesta, Jupiter, FL 33469
561-768-3967
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Ranked #76 of 191 Restaurants in Jupiter
Price range: $3 - $30
Cuisines: Italian, Organic, Tapas, Wine Bar
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Restaurant details
Good for: Local cuisine
Dining options: Reservations
Dining style: Casual Dining
Cross street: Tequesta Drive & Cypress Drive Just West of ALT A1A
Description: Healthy, farm fresh, & organic ingredients and a earthy and home-like feel to the place. They have filled the need for Healthier Desserts, such as Raw Organic Bananas, Dates, Walnut, Plum Sauce Layered Pie and Healthy non-alcoholic drinks such as the Lavender spritzer, Coconut & Kale Mocktini, Basil Lemonade and more.You can taste any three wines available by the glass, then pick a glass of their favorite for $12.00". Free-Range Chicken, Housemade Pasta, Housemade Bread, Small Bites (Tapas style) such as warm sausage stuffed olives, or Meat entrees such as Pork Saltimbocca, and Prime Rib Thursdays. Our Menu and Specials are a fantastic fresh eclectic mix of food from the healthy to the decadent.
Jupiter, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“You Deserve Better!”
1 of 5 stars Reviewed January 22, 2013

After reading a recent review in a local newspaper and checking the restaurant website we decided to give this local place a try. So we went last night. Clearly, their mission statement is "soak the customers for all you can". We usually pay $12-14 for a glass of good wine and order several rounds. However, we paid $11-12 for inexpensive wine that we would not serve at home. When the wine arrived in 20 oz glasses (according to the manager) it was impossible to believe there were 4 oz in each glass. We addressed the issue immediately thinking they might correct their error. Shame on them, they did not! We started with the Stair Way to Heaven appetizer (Fried Mozzarella encrusted in bread) as this is one of our favorite dishes. It stated that it was served with anchovy sauce. We specifically asked for marinara sauce as we had one non-seafood eater among us. When the dish arrived we each took a piece and pour the sauce (looked like marinara) over the piece. It was anchovy sauce. They brought another sauce for the rest of the appetizer but never replace the inedible piece. Now for the salad. We asked if the Ceasar salad had pronounced anchovies in it and the manager said, "you won't taste any". The salad was inedible to the non-seafood diner due to high anchovy taste and sent back. No replacement was offered. Shame on them! Salads were presented with one slice of stale toasted bread. One salad was taken off the bill at the end of the meal. Now for the dinner, limited menu choices but we can always find something we like. My husband ordered his favorite dish, linguine in clam sauce. It arrived with 6 tiny clams (which averaged $4.50 each) no other clams were in the sauce. The price for the dish was $26. We immediately called the waiter and addressed the issue thinking they might correct the poor dish. Shame on them, they did not. My chicken piccata was just O.K. Now for the bill, when the bill arrived
(over $100 ) which included 2 rounds of wine, my husband noticed that they charge him $12 for each of his $11 glasses. He then noticed that his clam dish which should have been $26 was listed as $27. By this point we really felt used and abused. They tried to explain that white sauce money than red, however we refused to pay the errors in the bill. We arrived at 5:00 P.M. with reservations. We left at 6:30 and never saw another diner in this 8 table restaurant. PLEASE DON'T WASTE YOUR MONEY IN THIS HARD ECONOMY. YOU DERVE BETTER AND THERE IS BETTER IN THIS AREA.

  • Visited January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RnJCaffe, Owner at ROMEO-n-Juliettes Caffe, responded to this review, January 23, 2013
We are sorry you feel that way. Sorry I missed you but I got here at 6:15 and that must have been you in the minivan pulling out. Would have loved to have helped you in person.

We apologize about the Caesar Salad, but being a non seafood eater, you should know that real Caesar salad dressing is made with anchovies. A House salad may have suited you better.

If Marinara sauce was truly requested, it would have been easier for us, as the anchovy sauce is made fresh and takes longer. The server Henry, whom everyone loves, may have thought you just wanted Marinara sauce in addition to the anchovy sauce. Sounds like a communication error.

As far as the wine goes, our computer shows you ordered a $10 and $12 Glass of Wine, twice. If you ordered an $11 glass of wine, maybe it was another communication error. Regardless of what happened, thats a $2 difference and we apologize.

The Linguini with Clams...there were 12 clams, 6 in the shell, 6 in the pasta. They are $25 on the menu, not $26, and you were charged $27 because there was a $2 upcharge for linguini which was mistakenly hit on our POS system that Henry is just learning to use.

So we would have owed you $4 in total. We are sorry you felt completely used and abused for $4. But Henry also felt the same way when you left $0 for a tip on a $114 bill.

Our food here is made to order with the freshest of ingredients, thats why we have a lot of great reviews. Since we do not have early bird specials and our repeat and new customers come between the hours of 6:30 and 9:00, that is why on a Monday Night you were the only ones here from 5-6.

We wish you the best in finding a place you like.
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29 reviews from our community

Visitor rating
    16
    7
    2
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Palm Beach Gardens, Florida
Contributor
15 reviews 15 reviews
14 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“What went wrong?”
3 of 5 stars Reviewed December 9, 2012

After reading all the excellent reviews we decided to give it a try, we must have gone to a different restaurant, or maybe just not the right one for us, when we called to check on reservations the gentleman that answered the phone was accommodating, but the open reservation was 6:00 P.M. on the day we called...a Friday a little early, but we called late so my fault, except when we got there we were the only two to four people in the the place for almost an hour, they were very nice and though we have lived in the area for the last twenty years, the owner who warmly greeted almost everyone, never bothered to introduce himself even though he was unoccupied for the first 1/2 hour of our visit, not a big deal but noticeable when there are only a hand full of tables, the food was acceptable, nothing more, nothing less, other places in the area that are just as good with a better atmosphere, and more reasonable pricing, so we are only giving it a fair review, obviously the others that tried it saw something here that fit them better than we did.

  • Visited December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RnJCaffe, Owner at ROMEO-n-Juliettes Caffe, responded to this review, December 10, 2012
We apologize if the only time available was 6pm for you to come in. Our place fills up by 7pm and we hold our reservations for those who make in advance. People would be unhappy if we gave their reservation away, or made them wait 45 minutes so that we could take an extra table. As you have read, we are a small place in an industrial area. We may only have a mural of modern Venice and a cork divider wall along with a video of beautiful places around the world reflecting on another wall and off of the mirror wall. Our thoughts were to have each wall be different so there is something to look at no matter where you sit. The Ipad Table Service was added to keep up with the technology of today and add something different from other places. We are open to suggestions so feel free to email them privately to rnjcaffe@gmail.com.

The food is of freshest quality and it is not fussy. It's simple Classic Italian Food. We don't promise to be anything more. Again, our apologies if you did not appreciate the quality of simple and real Classic Italian, straight from Naples, full of love.

Oh yes, ROMEO did not speak to you as he got the vibe that you wanted to be alone, and he did not want to interfere with a possible romantic moment you were having.

Feel Free to make a reservation further in advance and give it another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“You've got to be kidding I!!”
2 of 5 stars Reviewed October 1, 2012

I took the time to research some restaurants out ot town that we have not been to and it will be the last time I ever trust reviews. I will go back to word of mouth recommendations or stick with the tried and true. For starters the bread they served was toasted slices of french bread. For all we knew it was toasted because it was stale. I have never had bread served in that manner anywhere! The antipasto was a joke and not worth wasting words on.The overall portions considering the price were small. Pasta and sauce are cheap to make. As for the meatballs--be in for a shocker they are $9 a piece and you get two the size of a golf ball. The person that ordered them said they were not good and just looking at them they looked tough and dense. I refused an offer to taste a piece. All of us are either from N.Y. or Chicago and are very well acquainted with good restaurants and the business. The fresh fish was good but it is not the only thing that makes for an over all nice dining experience, besides good fish is not that difficult to serve well. We left with a bad taste in our mouths because when we questioned the $200 bill for four of us ($18 meatballs) the attitudes of the chef and hostess changed! Our bill only included one wine and a few beers and mostly sparkling water. We all knew we could have gone to one of several other places in the area and been very pleased. Consider this to be the opinion of four adults not just one.

  • Visited September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Top Contributor
75 reviews 75 reviews
68 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
74 helpful votes 74 helpful votes
“Small, but great Italian food.”
5 of 5 stars Reviewed September 17, 2012

This is a very small restaurant without a lot of atmosphere, but it makes up for it in every other respect. The service was excellent, the food superb (best veal I've ever had), the wine list adequate, and the prices good. It's located in an industrial area and shares the building with a cabinet ship, but don't let that dissuade you, it's well worth going to.

Visited March 2012
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tequesta
Senior Contributor
33 reviews 33 reviews
32 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“UNIQUE & DELIGHTFULLY FILLING ANNIVERSARY LUNCH”
5 of 5 stars Reviewed August 1, 2012

Eclectic and artistic setting for outstanding lunch choices and the best homemade lemonade I have had in years.The marinated eggplant & veggies sub with homemade chips was a work of art and taste. Even their angus burgers looked special; ( and my husband agreed!) : complete with many choices for sides- even french fries from scratch.
Delightful and reasonable lunch menu! Elizabeth is a very attentive server/ hostess with the kindest personality! We felt very welcome and we will definitely be back to try more creative entrees! A fantastic & memorable Anniversary Lunch!

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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