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“Great Hotel, Great location” 4 of 5 stars
Review of Holiday Inn Express North Palm Beach - Oceanview

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Holiday Inn Express North Palm Beach - Oceanview
2.5 of 5 Hotel   |   13950 US Hwy 1, Juno Beach, FL 33408   |  
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Ranked #2 of 2 hotels in Juno Beach
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Hotel, Great location”
4 of 5 stars Reviewed July 22, 2013

My sister and I go to West Palm Beach each year and we decided to try this hotel in Juno beach. The rooms are clean and modern, check in was quick. We asked to move rooms because we didn't want to be close the exterior door, they took care of this with no problem. The property is very nice, but ocean view is stretch if your on the first floor. However, it's close to a great beach, we could've walked but with chairs and beach bag we drove 1 minute to the park. The Thirsty Turtle is right across the street. It's NY sports team themed sports bar with great food. Juno Beach Cafe is in the same plaza as the Thirsty Turtle, HUGE breakfasts. The 2 small reasons for not getting 5 stars is the ocean view only exists on the higher floors and housekeeping started knocking on our door early and we said we'd be out in 20 minutes. We were at the beach for a few hours and when we got back the room wasn't made -up. Why knock so early if you're not going to do anything?

Overall - we will definitely come back to this hotel again.

Room Tip: If you can pay a little extra for the 2nd, 3rd floors in building B.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, July 24, 2013
Dear Valued Guest,

I am so pleased that you enjoyed your visit to the Holiday Inn Express Juno Beach hotel.
Your thoughtful comments are truly appreciated.
We are always welcome to hear such all feedback from our guests. We do hope you will retun to our hotel. Next time we can book yu on a higher floor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Miami Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

I've stayed at this Holiday Inn Express twice now and each time, we had a wonderful time. The hotel is very cute and has a relaxed feeling like being down in the Keys. It has a great pool area and good breakfast. The staff is friendly and efficient. Best thing about this hotel, is that it is right next door to a great seafood restaurant and is one block away from Juno Beach. Within 5 minutes you are on the sand. I would definitely recommend this hotel to anyone looking for either a quick getaway or family vacation in South Florida. And the hotel is pet friendly, which is nice.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, July 11, 2013
Dear Valued Guest,

Thank you so much for your glowing review.

Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.
We hope to have an opportunity to welcome you back the next time your travels bring you back to the area.
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Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 1, 2013

I think this is advertised as an ocean view hotel. Yes, you can see the ocean from the balcony... in the distance. To get to the beach, though, you need to come all the way out the front of the hotel, cross through the parking lot of a seafood restaurant, walk several blocks east, cross a fairly busy road, then walk the rest of the way to the beach. After doing this twice with an 8 year old we gave up and drove to the beach in Jupiter. Otherwise, the hotel was decent. Room was clean but we had to ask for shampoo and cups. Free continental breakfast was appreciated; it was your basic continental breakfast (waffle machine, yogurt, cereal, etc.). Service was fine - tried to check in early and was given a room no problems, staff was friendly. Hotel is a short drive to Jupiter and to West Palm Beach. Best nearby beach area is probably the one in Jupiter. Just up the street is a sea turtle sanctuary which we visited and the kids really enjoyed. Nothing much to do within walking distance, though, it all requires driving. But compared to others in the area this hotel was a great value for a family trip - free parking/breakfast/etc.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, July 3, 2013
Dear Valued,

As always, we appreciate our guests taking the time to share their experiences both with us and other travelers on Tripadvisor.com.
Guest safety and comfort is of the utmost importance to us, that is why we have our guest go out front of our hotel to get to the beach. It is understandable the 400 steps to the beach is far for a small child.
We do hope you will return to our hotel in the near future.
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Antwerp, Belgium
Top Contributor
78 reviews 78 reviews
64 hotel reviews
Reviews in 68 cities Reviews in 68 cities
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed June 25, 2013

After reading previous reviews it appears that we had the opportunity to book this HIEX at a competitive rate, which I found to be fair value considering the proximity of the beach... however, calling this property "a boutique oceanview resort" is somewhat over the top.

Altough the hotel is made up from several older buildings, it clearly shows the efforts that have been done to addapt the more contempory Holiday Inn Express style which being imlemented all over the brand. The (large) refurbished rooms have been given a cosy athmosphere and very comfortable beds, they all have private balconies. Unfortunately the groundfloor rooms in the so called "oceanview tower"-building either have their balconies directly open to the carpark or are inclosed with high vegetation on the garden side, we were given the latter and felt completely boxed in... for other guests I can understand this might be seen as an advantage for privacy.

Complimentary continental breakfast was the typical standard HIEX buffet items,nothing more, nothing less. Tables are available in two areas on both sides of the reception desk, we did not experience any problems or shortages while eating.

This hotel delivered everything we expect from a HIEX so we would return when in the area; we can honestly recommend this property.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, July 3, 2013
Dear Valued Guest,

I am so pleased that you enjoyed your visit to the Holiday Inn Express Juno Beach hotel.
Your thoughtful comments are truly appreciated.
So glad that our location just steps from the beach worked out for your trip.

Thank you again for your recommendation and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Efland, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2013

This hotel is the best in the area. The service is great and the rooms are HUGE! There is a pretty good breakfast as far as hotel chain breakfasts go. The hotel is about a two minute walk to the beach. There is a very large pool in the center of the property. The Thirsty Turtle is a bar across the street which I became very fond of. $.25 wings during happy hour. I would recommend this hotel to anyone staying in the Juno Beach/Jupiter area.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, June 17, 2013
Dear Valued Guest,

II was thrilled to read your glowing review from your recent stay at Holiday Inn Express Juno Beach.
We are delighted that you enjoyed our delicious complimentary hot breakfast and our wonderful accommodations and amenities

We are so glad that our location just steps from the beach worked out perfectly for your vacation.
Thank you again for your recommendation and we look forward to welcoming you back soon!
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1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 28, 2013 via mobile

We were originally going to stay here for 5 nights, but had to check out after the 1st night because our door lock was broken. (You could open the door without a key). I noticed this problem when we were heading to lunch and the door wouldn't lock behind me. I went straight to the office at 1:30pm and they told me they'd send someone right up. Nobody came. 45 min later I called the office and asked if someone was coming. They said he came and then left because we had a do not disturb on the door, even though I was waiting for him. They asked if I wanted him to come up again, I said yes! I opened my door and waited for an hour he never came. Now it's after 3:00 pm my wife, kids, and myself are starving. So we had to pack up an check out just to eat lunch! I have never had to do this before! These people don't care about the customers or their safety! I was even told at checkout that the manager would call me the next day, but they never did! This hotel should not carry the Holiday Inn name.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, June 6, 2013
Dear Valued Guest,

As always, we appreciate our guests taking the time to share their experiences both with us and other travelers on Tripadvisor.com.
The stay described above falls short of the manner in which we strive to treat our guests. I am terribly sorry about any inconvenience and I am committed to restoring the perception you had of the Holiday Inn Express when you chose us for your visit.
I can only hope that you will consider returning to the hotel in the future, as we would love an opportunity to regain your confidence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2013

we were at this hotel a few years ago and it was a disaster, but we recently tried it again after the renovation and it was absolutely beautiful, the staff was great and the breakfasts were great, yes I would stay there again, the only thing is they are a bit pricey, the best western down the road is about 15.00 cheaper

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review, May 14, 2013
Dear Valued Guest,

We were thrilled to read your glowing review from your recent stay at Holiday Inn Express Juno Beach.
We are delighted that you enjoyed our delicious complimentary hot breakfast and our wonderful accommodations and amenities.
We appreciate your kind words regarding the staff at the hotel. We always appreciate the opportunity to recognize our associates for a job well done.
Everyone hopes it does not take to year to come back to our hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express North Palm Beach - Oceanview

Also Known As:
Holiday Inn Express North Palm Beach - Oceanview Hotel Juno Beach
Holiday Inn Express North Palm Beach - Oceanview Hotel
Holiday Inn Express Juno Beach
Holiday Inn Juno Beach
Juno Beach Holiday Inn
Address: 13950 US Hwy 1, Juno Beach, FL 33408
Phone Number:
Location: United States > Florida > Juno Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Juno Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express North Palm Beach - Oceanview 2.5*
Official Description (provided by the hotel):
$5 million dollar renovation including brand new guest rooms completed in May 2010. Hotel is located 400 steps from the beach. Every room has a mini refrigerator, microwave and working desk. Complimentary Hot Breakfast complete with our Signature Cinnamon Rolls, free high speed internet, free parking, fitness center and complimentary use of a full gym across the street. Tropically landscaped outdoor pool, Priority Club Rewards ® points. All rooms have balconies, pet friendly, 100% non-smoking hotel. ... more   less 
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