We sent 5 days at this hotel and enjoyed the quiet relaxed atomsphere of the beach and surrounding area. we had stoppped in Cocoa Beach on the way down and as a comparsition to this location was far more crowded and rushed.
Pros - Reservation was correct when we arrived and lobby was updated to match that of other courtyeard facilties that I've stayed at. Free and accessilbe parking was available at all times. Staff was very appropriate and friendly, but did not have a great knowledge of area attractions or suggestions.
Cons - Once in the room, I noticed that it was pretty beat up for a Courtyard (not for a Florida springbreak beach front hotel though). The translucent door leading into the bathroom is bizzare and should be replaced. Carpet is not in an acceptable condition and needs to be replaced (see pictures). Walls need a fresh coat of paint (see pictures). No beach furniture is available. $30/day for "private vendor" to supply seating.
Two elevators are located in lobby, however they are not centrally controlled. Main elevator was down for several hours and was very slow.
Finally, the deal killer for me was the quality of the mattress, or lack thereof. I found it difficult to sleep on the matteress. It was obviously an older matteress suffering from years of use. As I rolled over the strings at night, i heard crunching and "boinging" sounds. I pulled back the matteress pad at the bottom of the bed to see if the tag revealed the age of the matteress and discovered a spring poking through. Then at the head of the bed, I found the tag listing the manufacture date of the mattress as "11/18/2000". (see pictures) A 12+ year-old hotel matteress is not the quality I expect from Courtyard or any Marriott Hotel.
Replace the matteress and carpet and I would consider staying there again. If not, NO chance.
Cutting too many corners to make a buck. If/When responding to this posting, I invite Ed to specifically address when the matteresses are so old and when they will be replaced...not we'll look into it. When?
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- Also Known As:
- Courtyard By Marriott Hutchinson Island Oceanside/Jensen Beach Hotel
- Courtyard Hutchinson Island Oceanside
- Courtyard Jensen Beach
- Jensen Beach Courtyard
- Jensen Beach Marriott