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“Great Hotel” 5 of 5 stars
Review of Hampton Inn Jacksonville Beach/Oceanfront

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Hampton Inn Jacksonville Beach/Oceanfront
3.0 of 5 Hotel   |   1515 N 1st Street, Jacksonville Beach, FL 32250   |  
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Mechanicsburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great Hotel”
5 of 5 stars Reviewed October 18, 2012

We stayed for a long weekend to attend a wedding. The staff went out of their way to accommodate us when we arrived early and had to get ready for the wedding. They were very friendly and quick to help when needed. It has been a long time since I have experienced staff like they have here. It has recently been renovated. The pool area has both sun and shade areas. The bar along the beach has a beautiful view. The complimentary breakfast included hot items and varied every day we were there. It is within walking distance to restaurants. I would highly recommend this hotel.

Room Tip: We had a beachfront room, first floor and could walk out of our room onto the beach. I would recomm...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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589 reviews from our community

Traveler rating
    411
    133
    31
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    4
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238
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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  • French first
  • Russian first
  • Spanish first
  • Any
English first
North Potomac, Maryland
Top Contributor
169 reviews 169 reviews
105 hotel reviews
Reviews in 119 cities Reviews in 119 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed October 12, 2012

We stayed for a long weekend, our first trip ever to the JAX area. This hotel is, like most Hampton Inns, at medium-level for luxury. The standard rooms and the higher-priced rooms differ only in that the former look out onto the parking lot while the latter look out onto the pool, which is spectacular and separates the hotel itself from the gorgeous, flat beach. We prefer to save our money with a standard room, and to enjoy the pool and the beach. Pool staff distribute free towels for use at the pool or on the beach, which was greatly appreciated. The room was fine, nothing special at all, not brand new but not in need of renovations either. Hot morning breakfast is included and is most welcome -- eggs are not made to order, though. All in all, a very good (though not an excellent) hotel and very good value for the money. Recommended for a beach vacation.

Room Tip: Poolfront rooms are more expensive, and have less privacy from the balcony.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2012

My husband and I just wanted to getaway for the weekend. This hotel was awesome! The breakfast was great and the staff was THE BEST EVER! Our kids love the beach and this hotel is definitely in the BEST spot for them to visit.

Room Tip: HIgher floors have a better view of the beach!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orlando, fl
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 3, 2012 via mobile

I recently stayed at the HI on Jax beach. The hotel was renovated and used to be a comfort inn. They have invested a lot in renovations....nice lobby, breakfast area, pool area and rooms are modern beachy....the bathroom was a bit annoying one day barely hot water for my shower and toilet constantly made noise.
I originally booked a partial view and it was horrible. Apparently most ppl knew to call the hotel and ask for an even numbered room so u are over the pool....odd numbered rooms are over the parking lot w a poor view of the water. Called front desk to change rooms but none were available so I was goin to change hotels, when they put me in an ocean front room....talk about service wow!!! They were so nice about it when I was fine with changing hotels they made sure I was happy and stayed at Hampton. If you are going to beach or pool I suggest you brig a beach towel as they only have regular bath towels they can give you. Breakfast was good, didn't try outdoor tiki bar. There are lot of restaurants within a short drive or walk whatever you prefer.
I would say this hotel gets high marks for their renovations, c/s svc and oceanfront view!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed September 27, 2012 via mobile

I spend last weekend at the Hampton inn, loved the rooms, location, food, service.... The staff is great but the front desk needs to work more about customer service, the girls shouldn't flirt that much with male guest, it looks inappropriate and the outfits should be more professional, managers made you feel welcome.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, October 3, 2012
Flower129,

Thank you for your comments regarding your stay with us. We are very glad you felt welcomed at our poperty. It truly is a pleasure to have guests stay with us.

We also appreciate your concerns tregarding the front desk, and we will use these comments to grow as a hotel.

Thank you so much, and we hope you decide to return to enjoy our facility as well as see the improvements.

Sincerely,

Brad Whitaker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
savannah,georgia
1 review
5 of 5 stars Reviewed September 26, 2012

Stayed at many hotels. This one feels like home. Betsy at the front desk does such a great job! I hope management sees what an asset she is! My kids adored her! she would go down to their level which touched my heart! She is not just the job. She has heart. The way she multitasked with all questions from her co workers to every guest issue with such a full lobby on a busy weekend was so impressive! that guest were talking about her in the elevators and bar area. thank you and great job!
Hampton Inn did an amazing job with rennovations. They did seem they needed work on some leaks thru out the hotel and the internet connection was not good at all. Good thing I was on vacation. Breakfast was very good and the pool just amazing. The rooms were beautiful after the remodel. Great Job! I will be back.

Room Tip: Partial Oceanveiw for the price was not bad at all!! I saved some money and still saw the beach
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, October 3, 2012
Dear soccermom2010_11,

Thank you for your wonderful comments regarding your stay and of Betsy. We will be sure to pass along your comments to all of the staff.

Thank you so much for staying with us, and we hope you stay with us again soon.

Sincerely,

Brad Whitaker

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2012 via mobile

I stay at many Hilton family hotels in the UK and US, averaging 60-80 nights per year, but don't often see a hotel exceed expectations like this. As a value-oriented brand, Hampton usually delivers decent, clean rooms but with a minimal staff, however this hotel has the benefit of a beachfront location (and what an amazing beach) and cheerful staff who are informative, welcoming and keen to serve. This was typified by Rori at breakfast time who took the time to visit the tables offering fresh waffles so that people didn't have to endure queues for self service and was always checking that guests were satisfied. When you pay for buffet/self serve but get attentiveness that is often lacking in many full service hotels you can clearly see that this recently renovated hotel is keen to succeed.

Would definitely recommend this hotel and on my next trip from the UK I will be booking a return visit here.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, October 3, 2012
Dear UK-biz-travel-guy,

Thank you for your wonderful comments regarding your stay. I have passed along your wonderful comments to Rori and the rest of the staff. We appreciate you staying with us, and hope to have you stay with us again.

Sincerely,

Brad Whitaker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jacksonville Beach/Oceanfront

Address: 1515 N 1st Street, Jacksonville Beach, FL 32250
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Jacksonville Beach
#1 Family Hotel in Jacksonville Beach
#2 Business Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Jacksonville Beach/Oceanfront 3*
Number of rooms: 177
Official Description (provided by the hotel):
Enjoy private access to the beach for breathtaking sunrises over the Atlantic Ocean. We also offer the largest swimming pool on the beach, a 120-foot heated pool and hot whirlpool grotto, featuring four waterfalls cascading from sculptured rock formations. Unwind in one of our spacious guest rooms and find everything you need for a comfortable stay. Surf the web with free high-speed internet access and enjoy a restful sleep in the clean and fresh Hampton bed®. For extra space and a touch of luxury, step up to one of the hotel's stylish suites, offering upgraded amenities such as a spacious work area with ergonomic desk chair. Catch up with work in the hotel’s fully equipped business center or make the most of your leisure time with a workout in the fitness center. The hotel offers a free hot breakfast buffet, Relax at the Tides Bar while enjoying one of your favorite libations or purchase lunch and dinner. ... more   less 
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Also Known As:
Comfort Inn Oceanfront Hotel Jacksonville Beach
Comfort Inn Jacksonville Beach
Jacksonville Beach Comfort Inn

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