My husband and I just wanted to getaway for the weekend. This hotel was awesome! The breakfast was great and the staff was THE BEST EVER! Our kids love the beach and this hotel is definitely in the BEST spot for them to visit.

I recently stayed at the HI on Jax beach. The hotel was renovated and used to be a comfort inn. They have invested a lot in renovations....nice lobby, breakfast area, pool area and rooms are modern beachy....the bathroom was a bit annoying one day barely hot water for my shower and toilet constantly made noise.
I originally booked a partial view and it was horrible. Apparently most ppl knew to call the hotel and ask for an even numbered room so u are over the pool....odd numbered rooms are over the parking lot w a poor view of the water. Called front desk to change rooms but none were available so I was goin to change hotels, when they put me in an ocean front room....talk about service wow!!! They were so nice about it when I was fine with changing hotels they made sure I was happy and stayed at Hampton. If you are going to beach or pool I suggest you brig a beach towel as they only have regular bath towels they can give you. Breakfast was good, didn't try outdoor tiki bar. There are lot of restaurants within a short drive or walk whatever you prefer.
I would say this hotel gets high marks for their renovations, c/s svc and oceanfront view!

I spend last weekend at the Hampton inn, loved the rooms, location, food, service.... The staff is great but the front desk needs to work more about customer service, the girls shouldn't flirt that much with male guest, it looks inappropriate and the outfits should be more professional, managers made you feel welcome.

Stayed at many hotels. This one feels like home. Betsy at the front desk does such a great job! I hope management sees what an asset she is! My kids adored her! she would go down to their level which touched my heart! She is not just the job. She has heart. The way she multitasked with all questions from her co workers to every guest issue with such a full lobby on a busy weekend was so impressive! that guest were talking about her in the elevators and bar area. thank you and great job!
Hampton Inn did an amazing job with rennovations. They did seem they needed work on some leaks thru out the hotel and the internet connection was not good at all. Good thing I was on vacation. Breakfast was very good and the pool just amazing. The rooms were beautiful after the remodel. Great Job! I will be back.