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“Clean and comfy!” 5 of 5 stars
Review of Holiday Inn Express - Jacksonville Beach

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Holiday Inn Express - Jacksonville Beach
2.5 of 5 Hotel   |   1101 Beach Blvd, Jacksonville Beach, FL 32250   |  
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GreenLeadersBronze level
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Clean and comfy!”
5 of 5 stars Reviewed July 6, 2013

Excellent all-around experience. We were visiting a friend in the area who is a patient of the Mayo Clinic. The hotel staff was courteous, hospitable, and very helpful. We arrived very late, after midnight, and were greeted with a "goodie bag" of snacks and bottled water in case we hadn't gotten a chance to eat. Our King room was clean and spacious, and very quiet! The bed was so comfortable - perfect. Breakfast buffet offered plenty of choices - they refilled items so quickly you never waited more than a few minutes, and since it was the 4th of July holiday and the hotel was packed, we were impressed!
Did not get a chance to use the pool or fitness room. I would highly recommend this hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, July 10, 2013
So happy that you enjoyed your stay during the Independence Day holiday weekend. It was packed, but we're so happy our staff took care of you! Thank you so much for your kind words. Hope to see you again soon.
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197 people have reviewed this hotel

Traveler rating
    154
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    9
    0
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 4, 2013

The hotel was clean as was my room. I was lucky enough to get an upgrade to a King Executive so there was a lot of space. Separate area with a couch, chair & coffee table. Super large room. Bathroom had a jacuzzi tub. Lots of places to choose from nearby to eat and shop. Beach is only a few miles away. Breakfast was the typical HIE and the area was clean and well stocked. As I priority club member I was also able to get a late check. Super handy. Thanks!
I probably would have given it a 5 but I overheard the front desk quote someone for F/S night at a rate way cheaper than mine!

Room Tip: Call directly to check on prices before booking online.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, July 5, 2013
Thank you for your kind words. With free upgrades and late checkouts, it really does pay to be an IHG Rewards Club member (aka Priority Club Rewards). We're glad our staff took care of you for your stay. We too wish we could have received a five for your review, but understand the frustrations of others getting lower rates. Can't explain the rates you heard as our rates are always higher on the weekends. We do work with the Mayo Clinic and at times have patients undergoing transplants or chemo therapy and we try to work with them. This may have been the case, or just a date in the future with and advanced purchase. Regardless, we never want you to feel that we don't value your business. We hope you understand and will call us directly next time you visit so we can give you the best possible rate. Safe travels.
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Gainesville, FL
Top Contributor
63 reviews 63 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 1, 2013

Room: excellent very clean and specious. Breakfast, lots to choose from. Location: not on the beach, but you can park at sister hotel on the beach (quality inn) and use their facilities and beach access. Free wifi has good signal. European cafe almost across the street. Is great place for healthy food.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, July 2, 2013
Thanks for your great comments. We're a big fan of European Street Cafe as well. Hope to see you again in the near future. Safe travels.
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Maine
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 20, 2013

Hotel was average, there were lots of kids who made LOTS of noise, while we were trying to sleep. We did call the front desk and it was taken care of. It's an average hotel, the staff is friendly and the rooms were clean. No real complaints.I'd stay here again if I was just passing though, wouldnt recommend for a vacation stay!

Room Tip: Ask for a corner room!
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Green Features: I didn't see any effort being made for an sort of enviromentally friendly practice?
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, June 24, 2013
Thank you for your recent review. We apologize the kids may have kept you up, but glad that we handled it promptly as you suggested. We wish we could have left a greater positive impression on you as most of our guest's say they have experienced. Please stay with us next time you visit the area and give us the opportunity to show that we are ranked #1 for a reason.
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Lancaster
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 14, 2013 via mobile

From check in to checking out the staff, especially Josh, are extremely helpful. Josh was a mine of useful information, from where to eat, drink and shop. The rooms are spacious, especially the bathroom, and were clean and comfortable. Breakfast was good, with different daily hot options. All in all an excellent choice of accommodation.

Stayed June 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, June 24, 2013
We are so glad you enjoyed your recent stay with us. We do have a great employee with Josh and obviously he treated you like family.

Hope to see you again soon.
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Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2013

Stayed over Memorial Day weekend and in general a good property. However, we did have a problem with the A/C. The hotel has an energy savings system that would not let the room get cool. We were told the system had to be overiden. They also brought us a fan, but the first night was way too warm. They had it fixed for the second night. Great location and I would stay there again.

Green Features: Energy savings system needs work. It has a twenty minute delay that doesn't allow the room to cool quickly enough.
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, June 23, 2013
Dear Steve V,

Thank you for taking the time to write your review regarding your recent stay. I am glad that you liked our convenient location.

I am sorry to hear your troubles during your stay. Please accept our apologies for any inconvenience our air conditioning system has caused you.

We will use your comments to target opportunity areas. Thank you again for choosing us, and taking the time to share your feedback.

Sincerely,

Dhan M
Case Manager
IHGCare
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2013

Being a Marriott gold member, I arrived here with quite a bit of skepticism, based on Tripadvisor reviews. I must say, I was completely blown away! We had called earlier and mentioned we would be arriving late and they had allocated a room and set it aside for us. simply awesome.

The next morning, we were kinda unsure about how/where to rent beach stuff and Mike helped us instantly and even called the rental place ahead for us. The customer service, in general has been impeccable!

Last but not least, this is hands down, THE best free breakfast I have ever eaten at a mid range hotel! A gem of a find in Jax Beach! :-)

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review, June 24, 2013
So glad to win you over from that OTHER brand. So happy that Mike took care of your every need and you enjoyed your stay. Can't wait to see you again! Happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Holiday Inn Express - Jacksonville Beach

Address: 1101 Beach Blvd, Jacksonville Beach, FL 32250
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville Beach
#2 Business Hotel in Jacksonville Beach
#2 On the Beach Hotel in Jacksonville Beach
#2 Family Hotel in Jacksonville Beach
#4 Romantic Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Jacksonville Beach 2.5*
Official Description (provided by the hotel):
This 82 room hotel is the newest hotel in Jacksonville Beach. With deluxe amenities like flat panel televisions, iPod docking clock radios and free wifi throughout the hotel, the Holiday Inn Express - Jacksonville Beach is the best hotel for any traveler. Our hotel is located in close proximity to the Mayo Clinic Hospital, Mayport Naval Station and the beach. We offer complimentary shuttle service to/from the Mayo Clinic and the beach.Our Torchbearer award winning hotel is always ranked top in the area by our guests! ... more   less 
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Also Known As:
Holiday Inn Express - Jacksonville Beach Hotel Jacksonville Beach
Holiday Inn Jacksonville Beach
Jacksonville Beach Holiday Inn

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