My husband had to go to Mayo Clinic in Jacksonville every day for two weeks to receive his antibiotic injection. After researching many hotels in the area, I decided to stay at the Holiday Inn Express. One of the deciding features was the stand-up shower for him since he had knee replacement surgery just 7 days prior. The enire staff from the front desk, Mike, Jeremy and Josh, the breakfast manager, Kenia, our housekeeping girl, Banessa, went out of their way to make sure our special needs were met beyond our expectations. Everyone had a smile to greet you, the room was always cleaned spotlessly, the breakfast food (esp. the cinnamon rolls) was hot and prepared each day - you ate on "real" plates and used "real" silverware" - and the entire "mood" of the hotel was one of service and satisfaction to the hotel guests. I would certainly recommend this hotel to anyone staying in the Jacksonville Beach area. It has renewed my desire to stay at Holiday Inn hotels again while travelling.