The physical hotel was wonderful, especially the beds AND the morning breakfasts; however it was the staff that set it apart. We were there for medical reasons but have stayed there in the past due to location in visiting relatives and of course, being close to the beach restaurants was very appealing. My husband and I were so impressed by JOSH HODGE, front desk manager who did everything I need from keeping frozen ice packs in their freezer (I would ask for them 3 x per day and then return them to put in their freezer again) that my husband needed recovering from surgery to giving me the easiest and clearest directions to that hugh mall, St JOhns Town Center. Josh is certainly an asset to this nice, clean hotel. We are returning in Sept. and will return other times. We look forward to seeing Josh each time but I have an idea he may go up in management and we would be proud for him. Also, JEREMY(dont' recall last name) was very helpful and he helped with ice packs. Also, another man(don't know name) who was taller and wore glasses who worked at front desk was nice and helpful. All employees that had interaction with us were polite. The GM was also nice but we didn't meet him until the end of our stay. Clean.......friendly.......and LOCATION, LOCATION, LOCATION!

Out of our 15 day, 10 State motorcycle trip this was far and above the best place we stayed. I had no idea what to expect. The was an amazing clean modern comfortable place to stay. Very close to the beach and great restaurants around. Very very good breakfast too.

This is a newer property, very clean and well kept up. Even though it is a busy hotel with people constantly around, the lobby areas were always clean. The front desk staff was very friendly and helpful. The breakfast area was well stocked and the food smelled delicious. This HIE added the extra touch of having "real" plates and cups at breakfast, rather than just paper and plastic serveware. Sometimes the small things make a difference. I would certainly stay here again.

I have stayed at a lot of Holiday Inns and this is the best one ever! It is a few blocks from the beach but is perfect. It is a newer hotel and kept spotlessly clean. I have stayed at 4 Holiday inns in jacksonville and this is the nicest and closest to the beaches. The desk staff were not very friendly, but reasonably nice.