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“NOISY!!!!! The walls are paper thin-no rest tonight” 1 of 5 stars
Review of Courtyard by Marriott Jacksonville Beach Oceanfront

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Courtyard by Marriott Jacksonville Beach Oceanfront
3.0 of 5 Hotel   |   1617 N 1st St, Jacksonville Beach, FL 32250   |  
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Free Parking
GreenLeadersBronze level
Murfreesboro
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“NOISY!!!!! The walls are paper thin-no rest tonight”
1 of 5 stars Reviewed November 10, 2012 via mobile

I am writing this review after midnight in our room, # 628. I was impressed with the ocean view upon first arrival. The problems surfaced when it was time for us to sleep & rest. The walls are paper thin. One can hear the other party using their restroom. After 2 calls to the front desk due to excessive noises, we are reserved that tonight will be no rest for us. If you like a good night's sleep, stay elsewhere. We travel extensively and this is by far the noisiest place we have stayed. Would not book this hotel again or recommend. Thank goodness we are leaving tomorrow.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, December 26, 2012
Thank you for taking the time to review our hotel. I apologize for the issue you experienced while staying with us. It can be difficult controlling guests that unfortunately don’t understand they are affecting the experience of other hotel guest’s. The hotel has additional staff on property in the evenings to help control this type of situation. I will make sure they understand the importance of addressing these situations before they do get out of hand.
I understand while traveling that having a good night’s rest is needed and I apologize for not delivering. I hope the next time you are in the area; you will give us another opportunity to better serve you.
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271 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Any
English first
Rochester, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

Lots of good stuff to say about this hotel. It was nice and clean, nicely decorated, great staff, and full service breakfast buffet. It's right on the ocean and worth paying the extra for an ocean front room. The pool area was really nice although i didn't spend much time there, and they have a really nice firepit for relaxing in the evening and listenting to the ocean. They have tempurpedic beds here. I know some people love them, I don't. That's the only thing I didn't like, but that's personal preference.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, December 26, 2012
Thank you for the wonderful comments; and we look forward to having you stay again at the Courtyard by Marriott Oceanfront in the near future!
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Jacksonville, Florida
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 21, 2012

We had an oceanfront room on the 5th floor and our balcony was like a ringside seat to watch the show. When the Navy's Blue Angels flew over and beside the hotel as part of the show's finale, well, it just couldn't get much better!

Beach hotels have always been among our favorites, and this one did not disappoint. The morning breakfast was just what we needed. They don't serve dinner, so we ordered delivery pizza from the Mellow Mushroom, one of Jacksonville's favorite pizza restaurants, which arrived in about 30 minutes.

Room Tip: Rooms in the tower are accessed from an air conditioned hallway. Other oceanfront rooms are accesse...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, December 26, 2012
Thank you for taking the time to review our hotel. It’s great to hear you enjoyed your stay. The Air show is always a huge drawl to stay at the beach. We understand they will be back in Jacksonville Beach in 2014. We look forward to seeing you back at the Courtyard Marriott Oceanfront in the future.
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Plantation Key
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012 via mobile

Air show off the balcony, no 2 night min required, staff even managed to pull off a wedding in front of the Blue Angels Air Show. Made it all look normal and routine! Clean room, great view of the ocean, fridge, microwave in room. Great spot!

I will be back!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, December 26, 2012
Thank you for taking the time to review our hotel. It’s great to hear you enjoyed your stay. The Air show is always a huge drawl to stay at the beach. We understand they will be back in Jacksonville Beach in 2014. We look forward to seeing you back at the Courtyard Marriott Oceanfront in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

For several years my boyfriend and I make an annual Jax Beach visit in October and stay at One Ocean Resort (we stayed here when it was the Sea Turtle Inn too) but they were booked so we chose the Courtyard Mariott and we were not disappointed. This hotel does not have all the amenities that One Ocean offers but there are no added fees (parking, mini bar, resort fee). This hotel was so clean (kudos to the housekeeping department), the staff was friendly and professional, the pool bar stayed open rain or shine and it did rain 2 of the days we were there, and the breakfast buffet was good. Not to mention it is on the beach and we did have a room with a view. Great stay. Looks like next October.... we love you One Ocean ....but The Courtyard Mariott will probably see us again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, November 6, 2012
We were thrilled to read you had such a great experience at the Courtyard by Marriott Oceanfront. Thank you for taking the time to share all of your comments and we look forward to having you as our guest again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2012

We met here for a wedding and family reunion, and it was a great location! Loved that it was right on the beach. My uncle rented a separate room with a kitchen where we could gather for lunch and snacks and talking. The pool was lovely, and we enjoyed sitting around it and talking, too.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, November 6, 2012
Thank you for the wonderful comments; we are look forward to having you stay with us again at the Courtyard by Marriott Oceanfront in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2012

The hotel is average. but below average for a Marriott. No breakfast. No mini bar in room. Room towels are thin, but there is enough of then. Pillows are great.
Pool is nice. It is a older remolded builting. Which means thin walls.
Sunrise is beautiful.

Room Tip: Ask for the top 6 th floor away from the elevator.
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex R, General Manager at Courtyard by Marriott Jacksonville Beach Oceanfront, responded to this review, November 6, 2012
Thank you for taking the time to leave a review regarding your stay. We welcome all feedback so that we can work on any issues to better serve our guests on a day to day basis. I did want to let you know that we do offer several different breakfast options including al a cart items all at a reasonable rate. We have also begun to stock a high quality towel due to comments we have been receiving from guest. I hope that when you return to the area we will have another opportunity to deliver those expectations and more.
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Additional Information about Courtyard by Marriott Jacksonville Beach Oceanfront

Address: 1617 N 1st St, Jacksonville Beach, FL 32250
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville Beach
#2 Green Hotel in Jacksonville Beach
#5 Business Hotel in Jacksonville Beach
#5 On the Beach Hotel in Jacksonville Beach
#5 Family Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Jacksonville Beach Oceanfront 3*
Official Description (provided by the hotel):
The Courtyard by Marriott Jacksonville Beach Oceanfront has spacious and comfortable guestrooms for you to enjoy along with the many amenities and close proximity to Jacksonville Beach attractions. Just a half hour from downtown Jacksonville and minutes away from some of the best shopping in the area, Jacksonville Beach is a great destination for business travelers or the family vacationers. Guests can sit on their balcony and listen to the waves crash ashore, enjoy a meal in our oceanfront restaurant, or just take in the beauty from our oceanfront patio. Gorgeous weather and beautiful scenery are some of the many magical things you can experience when you’re paying a visit to the Sands of Jacksonville Beach. Our hotel is recognized by the State of Florida as a Green Lodging Property & Most Sea Turtle Eco-Friendly Hotel. Our spacious rooms perfectly integrate business conveniences with luxurious comfort - beachside! Our junior and executive suites have a large oceanfront private balcony and a separate sitting area offering panoramic views of the Atlantic Ocean. All rooms are non-smoking and have an LCD screen TV, mini-fridge, microwave, in-room coffee, and high-speed wireless internet access. Enjoy a reasonably priced breakfast buffet with omelets cooked to order and an ocean view. Relax in the oceanfront heated outdoor pool and whirlpool with Tiki Bar. Our hotel is equipped with an exercise room that has cardiovascular equipment and free weights. East coast Sports Rental has surfboards, skim boards, kayaks, bikes, beach chairs and umbrellas to rent for a day of fun at the beach. Reserve your room today! ... more   less 
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Also Known As:
Courtyard By Marriott Jacksonville Beach Oceanfront Hotel Jacksonville Beach
Courtyard Jacksonville Beach Oceanfront
Jacksonville Beach Marriott
Jacksonville Beach Courtyard

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