We booked our trip online. (receipt in hand for 4 nights) We requested a King bed. We arrived after a 17 hour journey to find two twin beds. We were so tired, we slept there anyway. The next morning, they agreed to let us move to a room with a King bed after they "remembered" we requested one. My husband is 6'4" and I am 5'9". This morning, they came beating at our door and asked why we hadn't checked out yet!!! They informed us that our reservation was for 3 nights instead of 4. Upon showing the manager my PAID IN FULL RECEPIT FOR FOUR NIGHTS, she said " Sorry, This room is already booked for tonight." Unbelieveable! My husband are in Florida for Bikeweek and now have no place to go. They offered us NOTHING. Horrible experience, never cleaned the room (which was filthy when we got there), the place is dingy, and the lights don't even work. Stay away from this place.
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- Also Known As:
- Beach House Hotel Indialantic