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“Nice little place” 4 of 5 stars
Review of Holiday Inn Ft. Lauderdale Airport

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Holiday Inn Ft. Lauderdale Airport
3.0 of 5 Hotel   |   2905 Sheridan St, Hollywood, FL 33020   |  
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Ranked #18 of 65 Hotels in Hollywood
Motley, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice little place”
4 of 5 stars Reviewed January 15, 2014

We ended up staying at this hotel as our flight was cancelled and this was where the airline put us up. I was happy with the front desk staff and happy with our rooms. They were spacious and very clean. The pool and hot tub area is very nice and that was where we spent a majority of our time. The restaurant there is also very good. Nice service and very reasonable prices for the portion sizes that you get. The only disappointing service we had was the shuttle service. There was 2 shuttles running every 30 min, but we waited almost 2 hours to get shuttled back to the airport and another full hour if not longer on the way back to the hotel. The next morning when we left to fly home we scheduled a shuttle almost 3 hours before our flight to be sure we would be there on time. If you stay here, you might want to think about getting a taxi to bring you to and from the airport so you don't miss your flight.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
Thank you for your kind review of our hotel. We are very sorry to hear that your shuttle was so late. As you can see from previous ratings, that is not normal for us here at the Holiday Inn Hollywood. We strive for 100% guest satisfaction. Please allow us the opportunity to serve you and your family again.

Thank you,

Shawn Townsend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
A TripAdvisor Member
1 of 5 stars Reviewed January 13, 2014

This hotel is way overpriced. It is an older property. The elevators are extremely slow, which means long waits when the hotel is full with cruise guests. We bought the hotel and breakfast package. I would say the breakfast is inedible. Save your money. There is a mcdonalds and a Denny's within walking distance. And yes, I would recommend Denny's over the hotel's breakfast. The pol area is decent but no pool towels to be found.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
We are saddened to hear that your stay with us was less than satisfactory for you. Our breakfast is normally rated one of the best in town, and our previous reviews can show that. I am sorry that you found it to be not to your liking.

Pool towels can be found at the front desk, simply ask one of our many friendly staff members, and we would have brought them to you at the pool while you were enjoying your stay with us.

Please allow us the chance to serve your family again the next time your travels bring you to our area.

Thank you,

Shawn Townsend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

Great pre-cruise stay! Staff is super friendly. We arrived early, and spent the day at the beautiful pool, while the Saturday cruisers were checking out and rooms were being prepared. Kristina at the front desk was very accommodating and located us when our room was ready!
The suite was small, but adequate. Beds were comfortable, shower hot and pressure good. A small issue was dealt with in minutes.
Kudos to the staff here, they appear to run seamlessly despite an obvious amount of pressure with checkins and out.
The complimentary shuttle was timely picking us up at the airport, even though the cruise shuttles were in full swing when we arrived. Although we didn't use the cruise shuttle it was clear that, Ops Manager Shawn, had that very well organized throughout the morning and early afternoon.
We would definitely stay here again!

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
Eppoh4,

Thank you very much for the gracious review you gave our property. It is true, our staff is one of the best there is! We appreciate you staying with us, and taking the time to tell us about your wonderful stay.

Please come back and see us again, soon!

Thank you,

Shawn Townsend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 11, 2014

My husband and I had just gotten off our honeymoon cruise and decided to stay in Fort Lauderdale / Hollywood Beach area instead of Miami before we headed home. We had our reservations changed through the Holidays Inns points reward club. We arrived at the hotel with no reservations to speak of. Needless to say the points club made a mistake on our reservations. The operations manager was extremely accommodating to us with the mix up that was not their mess in the first place. We received an up graded room even though they may not have been taking points customers that week. They are a curtious staff! We had a free drink next to the great heated pool after that! This hotel is in a great location! In between Miami and Fort Lauderdale. Located just a few miles from the beach and ports to get on the cruise ships!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
Olo324,

We are delighted that your stay with us was phenomenal. We strive for 100% guest satisfaction, and are so happy to hear that you received nothing less than this 100%.

Please come back and see us again, soon!

Thank you,

Shawn Townsend
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Isle of Palms, South Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 10, 2014

We stayed at this hotel for one night at the recommendation of AAA before a cruise. The hotel is tired and not worth the $275 price we paid to sleep there. The room was large, but much of the furniture tattered and chipped. The air conditioning unit did not work. We were first told to wait and see if it would cool down. It did not. They sent maintenance up and determined it was not working. A standby unit had to be installed. This was disruptive to us to say the least. They did finally get it working. When we checked out, we asked for some sort of discount for the problem we had had. The front desk clerk said they fixed the problem and that was enough. I would not recommend this hotel. It has a 4 star price but is really a 2 star place.

There is no free breakfast and a very small dining room. Choices for dining in the area are very limited.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
Dear Kathy K,

Thank you for taking the time to review our property. I am sorry to hear that you were not satisfied with your stay. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We sincerely apologize for any shortcomings you may have experienced in your room especially the issue with air conditioning unit. We hope this incident will not deter from giving us another opportunity to serve you in the future. We take all comments into consideration and welcome any opportunity to improve.

Once again, thank you for your feedback.

Sincerely,

Lera P
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 10, 2014

Nice location near the highway and about 20 minutes from the cruise terminal and 15 minutes from the airport. Very clean and courteous staff I had the opportunity to ride the elevator with the Manager, early in the morning. When I questioned him he told me that he walks the entire Hotel floor by floor at least once a day to see if there is anything in the halls that shouldn't be there. I happened down a hallway off the main lobby as I was heading for the business office to use the printer. There was a glass case there that contained many awards that this location has won for their recent renovation and continued cleanliness. I would concur with this. One thing I should mention is that the shuttle serviced to or from the Airport is FREE however the shuttle service to the Cruise Terminal is not and you must purchase a ticket in the Hotel lobby as soon as you get there if you want to get to your ship early.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
jester1340,

Thank you so much for the wonderful review of our property. It's guests like you that tell us how good we are doing, and keep us striving for better and better review. Come see us again!

Thank you,

Shawn Townsend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guatemala City, Guatemala
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 9, 2014

Checked-in almost 1 hour before the due time without any complication.
Lady at the front desk was extremely helpful, recommended the Boardwalk ( great place to relax and spend the whole day ).

Hotel has a very nice pool and a very nice restaurant.

Room Tip: sorry no tips
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayFLL, Manager at Holiday Inn Ft. Lauderdale Airport, responded to this review, January 26, 2014
ctornoe,

We are simply delighted that we were able to give you a complimentary early check in! We are also very happy to hear that your stay with us was nothing less than perfect.

Please come back and see us again soon!

Thank you,

Shawn Townsend
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Ft. Lauderdale Airport

Address: 2905 Sheridan St, Hollywood, FL 33020
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Ft. Lauderdale Airport 3*
Number of rooms: 150
Official Description (provided by the hotel):
Our hotel features 32' LCD flat screen TVs, microwave and refrigerators in all rooms. Overlook our stunning new tropical pool area with a large heated pool, Jacuzzi and pool bar. Holiday Inn Fort Lauderdale/Hollywood Airport is perfect for corporate travelers and families alike, the hotel is conveniently located near Ft. Lauderdale , Port Everglades, Dolphin Stadium and just 15 minutes north of Miami. There's Hollywood Beach, where you can indulge yourself in the wonderful sunshine and explore the famous Boardwalk. Also, don't forget the nearby attractions of Fort Lauderdale which bring visitors from around the world. Enjoy superb dining at our indoor/outdoor Cafe Aquatica or in the Rendezvous Reef Lounge with it's great atmosphere, whether inside or out on the terrace which overlooks our refreshing tropical pool area and waterfall. Holiday Inn Fort Lauderdale/Hollywood Airport is located at I-95 and Sheridan Street. The hotel provides a complimentary shuttle service to and from the Ft. Lauderdale/Hollywood International Airport (Daily 5:00 AM - 11:59 PM).Complimentary Shuttle service to the Port Everglades available (Daily 5:00 AM - 11:59 PM). ... more   less 
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Also Known As:
Holiday Inn Ft. Lauderdale Airport Hotel Hollywood
Holiday Inn Hollywood
Hollywood Holiday Inn

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