I had read a couple of bad reviews on here, and actually researched other places to stay if I was disappointed. I have to say, I was not. Room was clean and smelled fresh. Bed was comfy. Staff was great. They even let me use the conference room for free (because it is being used for storage). The only reasons I didn't give it a "5" was because I stayed 3 nights and did not get shampoo (and those little bottles don't go that far) and the breakfast didn't change. I can only eat so many waffles or bagels.